Are you looking to transform how visitors connect with your Destination Marketing Organization (DMO)? 🌆 Our conversational experience platform continues to revolutionize how DMOs interact with visitors and digitize their visitor centers. With the power of providing automated and accurate messages, managing multiple channels is driving big results across the industry. 👉 Just check out our newest blog post, including some of our clients' recent success stories: Visit Austin , Visit Jamaica, and GoProvidence! https://lnkd.in/gjjWy5xq
About us
Satisfi Labs is transforming the customer experience landscape with our patent-pending AI Chat platform, integrated with Large Language Model (LLM) capabilities. Offering optional live chat through our Bridge Live Chat, we enable businesses to engage their audiences more intelligently and efficiently than ever before. By leveraging advanced AI and data analytics, Satisfi Labs not only delivers exceptional conversational experiences but also provides businesses the control and flexibility they need to uphold their brand's integrity. Why Choose Us? - Advanced AI: Our Answer Engine, featuring patent-pending Context NLP and Generative AI capabilities, excels at understanding and answering hyper-specific questions. - Scalability: Unlike many ChatGPT plug-ins, our platform can handle large quantities of data, from multiple sources. - Flexibility: Control which answers get generated, enrich responses beyond text, and edit answers with real-time data feeds. - Analytics Dashboard: Gain valuable insights into customer engagement through detailed intent and response reporting. - Bridge Live Chat Option: Seamlessly route conversations to live agents through Bridge. Who Uses Satisfi Labs? Satisfi Labs is a trusted conversational solution in the B2B SaaS landscape, serving 450+ clients in sports, entertainment, and tourism. Our platform is versatile, benefiting various departments like ticketing, marketing, and customer success. Accolades - QUARTZ 2023: Ranked #13 in Best Companies for Remote Workers - Satisfi Labs is backed by major investors including Google, MLB, Florida Funders, Red Light Management, and TechStars. Our Core Values - Selflessness - Quality - Authenticity - Boldness - Accountability - Resourcefulness
- Website
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http://www.satisfilabs.com
External link for Satisfi Labs
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Tampa, Florida
- Type
- Privately Held
- Founded
- 2016
- Specialties
- intelligent messaging, customer experience, customer insights, customer engagement, revenue generation, artificial intelligence, bot technology, conversational ai, knowledge management, conversational commerce, natural language processing, and voice ai assistance
Locations
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Primary
802 E Whiting St
Tampa, Florida 33602, US
Employees at Satisfi Labs
Updates
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🚀 Our Destination Marketing Organization (DMO) client base is growing! Hear what our clients are saying; read the press release below 🚀 With visitors wanting more personalization than ever before and having conversations 24/7, several new DMOs, including Nevada Division of Tourism (Travel Nevada), Visit Jamaica, Greater Raleigh Convention and Visitors Bureau, GoProvidence, VISIT DENVER, The Convention & Visitors Bureau, and more, have hopped aboard to enhance their conversational marketing strategies. Will you be next? Are you looking to: - Conversationalize your website for easy visitor exploration? - Digitize your visitor center? - Enable conversations to assist visitor planning journeys, even after hours? - Improve visitor experiences and create a go-to resource for information? All of the above? Just check out what our customers are saying about our Conversational Experience Platform and how it’s changing the future of their visitor engagement. 👉 Read our full press release: https://lnkd.in/dPeTGxcu We appreciate the kind words and great partnership from Vimal Vyas, Alissa Bateman, Salim B.!
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🚀 We're thrilled to announce our strategic partnership with carbonhouse, the leading web development partner for live event venues 🚀 This collaboration merges our conversational technology with carbonhouse’s website solutions, transforming event and FAQ feeds into dynamic, real-time conversations in the chat interface. The result? Automated, frictionless responses that empower users and elevate the overall digital experience. This partnership marks a significant step towards creating a connected ecosystem in the live events space, streamlining operations for venues and enhancing visitor interactions. 👉 Read our full press release to discover the future of venue engagement! https://shorturl.at/jpNwk #Partnership #LiveEvents #DigitalExperience #VenueTech
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🚨Two weeks left to vote! 🚨 We're thrilled to be finalists in the 2024 TIMMY Awards, and we need your votes to win the Community Choice titles! Our CPO & Co-founder, Randall Newman, is up for “Best Tech Manager,” and Satisfi Labs is in the running for “Best Tech Startup.” Voting ends on August 15th, and every vote counts. You can vote once every 24 hours. Let's bring these titles home together! 💪 🗳️ Vote here: https://lnkd.in/gNaZ_4mz Thank you for your continued support! 🙏 #Awards #Vote #TIMMYs #TechAwards
🏆Award nominations loading… We are honored to share that our CPO & Co-founder, Randall Newman, has been selected as a “Best Tech Manager” Finalist, and Satisfi Labs has been selected as a “Best Tech Startup” Finalist for the 2024 TIMMY Awards! 🎉 We are close, but we need your help to win by voting! Vote ends 8/15, see below. We’re proud to be in such esteemed company with other TIMMY finalists and winners, including tech giants like Samsung, LinkedIn, HubSpot, Venmo, Google, Tesla, and Tripadvisor. 🌟 We need your help to win! The Community Choice titles are determined by public votes, and we’d love your support. 🗳️Here’s how to vote: 1. Visit the voting page (linked below). 2. Search for 'Satisfi Labs' to find both nominations. 3. Click the blue ‘vote for this application’ button for each nomination. 4. Complete your vote & CAPTCHA. You can vote every 24 hours until the August 15th deadline. Let’s bring these titles home together! 💪 🔗 https://lnkd.in/gNaZ_4mz Thank you for your support! 🙏 #Awards #Voting #TIMMY #TechAwards
Vote
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🔍 Discover Insights from Our Latest Case Studies! 🔍 At Satisfi Labs, we’re always eager to share how our AI-powered Conversational Experience Platform is making a difference for our clients. Our latest case studies provide an in-depth look at how these businesses are enhancing their customer engagement through AI Chat and Bridge Live Chat. Explore these real-world examples to hear about how our conversational AI can transform customer experiences, drive revenue, and so much more. 👉 Dive into the details and learn from industry leaders' successes here: https://lnkd.in/g5syWHph #ConversationalAI #CustomerExperience #CX #CaseStudy
Case Studies
https://satisfilabs.com
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We’re proud to be Gold Level sponsors at ESTO 2024! 📍🗺️ ESTO is the ultimate event for destination marketing professionals, and Dan Flores & Justin Moore are excited to connect and reconnect with industry leaders and innovators. If you didn’t catch it, check out Dan’s travel insights in our blog, "How Conversational AI is Changing the Way We Travel." It’s a must-read for anyone interested in the future of travel technology! 👉 Read the blog here: https://lnkd.in/eYN37rur #ESTO #DestinationMarketing #ConversationalAI #TravelTech #DMOs
How Conversational AI Is Changing the Way We Travel
https://satisfilabs.com
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Satisfi Labs reposted this
🚀 Women in Buses Wednesday Webinar – August 7, 2024! 🌟 Join us from 2:00-3:00 PM ET for an exclusive session with Dan Flores, Head of Tourism at Satisfi Labs. Discover how conversational AI can transform your travel business, enhance visitor experiences, and streamline operations. Don’t miss out! 📈✨ Register now: https://bit.ly/49C4xjb
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🏆Award nominations loading… We are honored to share that our CPO & Co-founder, Randall Newman, has been selected as a “Best Tech Manager” Finalist, and Satisfi Labs has been selected as a “Best Tech Startup” Finalist for the 2024 TIMMY Awards! 🎉 We are close, but we need your help to win by voting! Vote ends 8/15, see below. We’re proud to be in such esteemed company with other TIMMY finalists and winners, including tech giants like Samsung, LinkedIn, HubSpot, Venmo, Google, Tesla, and Tripadvisor. 🌟 We need your help to win! The Community Choice titles are determined by public votes, and we’d love your support. 🗳️Here’s how to vote: 1. Visit the voting page (linked below). 2. Search for 'Satisfi Labs' to find both nominations. 3. Click the blue ‘vote for this application’ button for each nomination. 4. Complete your vote & CAPTCHA. You can vote every 24 hours until the August 15th deadline. Let’s bring these titles home together! 💪 🔗 https://lnkd.in/gNaZ_4mz Thank you for your support! 🙏 #Awards #Voting #TIMMY #TechAwards
Vote
techinmotion.com
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Big things are happening at Satisfi Labs, and we have some great news to share! 🚀 We are absolutely thrilled to announce the acquisition of Factoreal, an innovator in omnichannel marketing automation. This move not only accelerates our vision of building a comprehensive Conversational Experience Platform, but also opens up a new level of exciting possibilities for our clients. Together, with the Factoreal team led by co-founders Aditya Dhruva and Ravichandra Kenchappa, we’ll bring even more customer experience capabilities to our clients. Stay tuned for more updates about this acquisition, and learn more in our press release here: https://lnkd.in/eSGw2EXs
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We're excited to announce that Matt Rothman will be speaking at The Stadium Business Summit next Tuesday, June 18th at 10:00 AM GMT! 📅 Session: AI Strategies for the Guest Experience Learn about cutting-edge AI tools that are transforming stadium experiences: 🤖 Chat Assistants for quick answers on food, drinks, and entrances 🎟️ Mobile ticketing guides for seamless digital ticket handling 📸 Location-based QR codes for personalized promotions and upsells Join Matt to see how AI is enhancing fan engagement and driving innovation in stadiums. You won’t want to miss this session! Read on to hear more about how we’re transforming venue experiences: https://lnkd.in/eiuvjUWY
Venues & Performing Arts
https://satisfilabs.com