SMA Technologies

We’re excited to announce the release of Otto—an AI #automation assistant integrated with OpCon in the cloud! Otto can perform tasks on your behalf and puts the entire #OpCon knowledge base at your fingertips. If there's something you want to do or learn in OpCon, now all you have to do is ask! To read all about how Otto can help you automate more seamlessly and efficiently in OpCon, check out the release here: https://bwnews.pr/4dXvBf8

We're excited to welcome Yury Torres to the SMA Technologies team! Yury joins us as a Customer Success Manager. Welcome, Yury! 🥳

Meet Otto—your friendly #OpCon AI assistant! Starting today, you can ask Otto to perform a variety of tasks on your behalf in Solution Manager and consult Otto's extensive knowledge base to discover more #automation opportunities in OpCon. All you have to do is ask! Learn more about Otto and how cloud customers can use the chatbot to automate more efficiently in OpCon here: https://bit.ly/3YXRUgq

Georgia United Credit Union wanted to stop making staff touch applications they knew would be declined so they could instead focus their time and attention on potential members. By using OpCon #RPA to automatically decline applications based on predefined criteria, the #creditunion saves $14,000 per year and frees employees to provide a higher level of service. To learn more about how Georgia United implemented RPA and to hear their results firsthand, check out this on-demand SMA Connections session: https://bit.ly/3AvoQCJ

For today's #banks and #creditunions, automation has become a must-have, but not only for the reasons you might think. Yes, #automation can help your organization cut costs and enhance efficiency—but its value extends far beyond tactical operational applications. When deployed strategically, automation now has the power to make your business more competitive and directly impact the members and customers you serve. In an industry that grows more competitive by the day, the cost of waiting has become too great. Uncover the overlooked economic value of automation in this new piece, including how it can help those in C-suite tackle the complex challenges that keep them up at night: https://bit.ly/3X5wywd

In 2024, more than 90% of financial services companies are either assessing #AI or already using it in production. Meanwhile, leveraging #data ranks as a top strategic priority for many financial institutions over the next two years. With an eye on market conditions like these, SMA Technologies continuously endeavors to develop innovations that effectively meet the evolving needs of modern #banks and #creditunions. We shared a sneak preview of some of our latest innovations in a recent webinar—in case you missed it, read our recap blog for behind-the-scenes insights into the development journey. Get the scoop: https://bit.ly/4dFwXLq

In our most recent webinar, we gave you a sneak peek at Otto, OpCon's new #AI companion. 🤖 Want a quick rundown on what Otto will be able to do? Check out this brief first look while awaiting Otto's debut in #OpCon: https://bit.ly/4cZBBnw

With the help of Otto, the new #OpCon #AI assistant launching this month, you can capitalize on knowledge and operational support to complete tasks like: 📆 Rebuild daily schedules ❌List daily job failures 🗑️Add or remove jobs ⏱️Restart all jobs Learn more about Otto’s capabilities and the development roadmap in our latest webinar, available on demand: https://bit.ly/3ycHvmi

The 2024 State of Automation in Financial Services Report found that leaders in the #financialservices industry rank automation’s importance to their organization’s success at an average of 8.5 out 10. But the report also found a 20-point gap between these organizations’ current and desired levels of #automation. So, what's keeping these organizations from automating more of their operations to achieve their strategic business goals? 🤔 In many cases, it's one or more of three common misconceptions about automation. Find out what those are and how you can overcome them if they're holding your organization back, too: https://bit.ly/46rM2xC

OpCon can make virtually all applications and environments accessible with a connector, command, web service, or API. 👏 But looking for new #automation opportunities takes time you might not have. 👀 That's where our SMA Connections sessions come in handy—these monthly customer get-togethers shine a light on the amazing things your peers are doing with #OpCon. Check out the latest session, available on demand, featuring Holly Cullen from Truity Credit Union for some inspiration on how you can automate even more beyond the core: https://bit.ly/4fD85pw