Sprig

🚀 Exciting news: Sprig Heatmaps is LIVE! See how your users interact with your product using Heatmaps with AI doing the heavy lifting. Here’s how: 1️⃣ Capture User Interactions: Visualize behavior with heatmaps, scrollmaps, and clickmaps. 2️⃣ Zoom Into Specific Behaviors: Filter interactions by user attributes for deeper insights. 3️⃣ AI Insights: Let Sprig AI highlight key insights and actionable product learnings. Try it out today: https://lnkd.in/g_NEJwNZ #UX #ProductMarketing #UserExperience

🌟 All-star hiring alert!! 🌟 We are thrilled to announce another member of the Sprig leadership team! Michael Hunt has joined Sprig as our Head of Customer Success. Michael is a champion for the customer with an appetite for driving increased adoption of features. Here are just a few of the reasons we’re excited he’s at Sprig: 💪 Breadth of experience at top companies including Salesforce, Oracle, UserTesting, and Contentsquare. 📈 Clear, detailed plan on how he plans to serve Sprig customers and help them build incredible product experiences. 💛 A passion for understanding his customers' business challenges and how he can help have a positive impact on them. 🤝 Expertise in cultivating a culture of collaboration with team members and customers to solve their most complex product experience initiatives. And, fun fact: Michael took a 4-year sabbatical to be a volunteer dog trainer at the San Francisco SPCA! 🐕 Join us in giving Michael Hunt a warm welcome to the Sprig team. We are excited to see the incredible impact he will make! Welcome aboard, Michael!

Sprig is sponsoring #ProductCon Online Edition! 🎉 Join us virtually on August 8th and catch Sprig Head of Product Cecilia Liu at the panel discussion. Also, be sure to stop by Sprig's booth for a chance to win a pair of Air Pods 🎧 Sign up for free using the link in the comments ⬇

🎉 Welcome to our newest Sprigster!! 🎉 Cecilia Liu has joined Sprig as Head of Product, and we couldn’t be more thrilled to have her lead our product vision and roadmap. As we expand our capabilities to better serve customers and continue to differentiate Sprig as the AI-powered insights platform, it was crucial to have a product leader like Cecilia on the team. Here are just a few of the reasons we’re excited she’s at Sprig: 🚀 Extensive experience leading product teams at industry leaders such as Intel and Checkr. 🤝 A passion for uniting product, design, and engineering to deliver exceptional features. 🏃♀️Proven track record in leading early-stage startups to achieve significant growth and scale, effectively navigating the challenges of rapid expansion and operational maturity. 📈 Dedication to building high-performance organizations and fostering a strong, collaborative culture that motivates and empowers teams to achieve excellence. And, if Sprig decides to form an orchestra, Cecilia will lead our French horn section!! Join us in giving Cecilia Liu a warm welcome to the Sprig family. We are excited to see the incredible impact she will make!

🔍 Understanding user behavior is crucial for identifying pain points, evaluating actions, testing new features, and enhancing your product. Sprig's session replays make this easier than ever! 🌱 🎥 With session replay technology, you can record and review user actions on both desktop and mobile. See firsthand how users interact with your product's features and functions, unlocking valuable insights for continuous improvement. 👉 https://lnkd.in/ewbJe9pC #productmarketing #UX #ProductDesign #UserExperience #ProductManagement

If you want to learn how PMs are using AI to boost their productivity... Check out the webinar with Ryan Glasgow, Sprig, and yours truly. Just talked to Ryan to finalize our Q&A session for next week. This is going to be fun. Come check us out. I'll save you a seat :)

Building AI features is high risk, high reward. AI holds immense promise and potential, but user retention and satisfaction can suffer when that promise isn’t met. At Sprig, we’re all about reducing risk in AI product development by creating data proof of concepts (POC) before writing any code. Here's the approach that we've been refining over the past two years: #1: Start with ChatGPT! Upload test data sets and try various prompts to see how accurate and useful the results are. 💬 #2: Move on to testing prompts and test data sets directly with the GPT-4 API. ChatGPT performs better than the GPT-4 API because its prompts and outputs are fine-tuned. #3: Test your prompts with a wide range of customer use cases and data sets—small vs large, low-quality vs high-quality, etc. Continue to evaluate AI performance. #4: Build an MVP of the feature within your product, feature flagged to internal employees. Meet with customers in 1:1 interviews, have them try the feature, and see if the AI capabilities meet their expectations. #5: Complete the product development process and launch to customers! 🚀 By taking these steps, we de-risk AI feature development and ensure every AI feature meets or exceeds customer expectations! 🌟 How has your experience been developing with AI? Share in the comments below. 👇

Last week, we released Sprig Heatmaps to our customers, and the initial adoption has been exciting to watch unfold! 📈 Companies worldwide, including many of the largest tech companies, are already using Sprig Heatmaps to understand their product experience at scale. The best part? Sprig AI analyzes and summarizes the results! 🤖 Try it for yourself today on our free plan. 🔗 ⬇️

Join us for a live Q&A with Sprig CEO Ryan Glasgow and Mustafa Kapadia (ex-Google Global Lead, Generative AI) on leveraging #AI to boost product team productivity. 🚀 We'll discuss how AI is transforming product management, understanding users, and evolving product insights. Register: https://lnkd.in/ewnWfRe8 #ProductManagement #Productivity #TechInnovation #Webinar

Your user onboarding flow is the most overlooked yet highest-impact area of your product. An effective onboarding experience is essential to becoming a high-growth product. 🚀✨ If you have an idea to strengthen your onboarding process, make it a top priority on your roadmap. 💡🔝 Need some ideas? Try Sprig!