The wrong rebill strategy will cost you more money than it actually recovers. Take the guesswork out of rebilling with sticky.io's Smart Dunning. It helps ecommerce merchants like you instantly recover up to 75% more revenue while reducing retries.
sticky.io
Technology, Information and Internet
San Francisco, CA 6,298 followers
Boost revenue, streamline operations and retain more customers with an API-first commerce platform built to perform.
About us
sticky.io is a leading subscription management and recurring billing platform providing deep insights across the customer lifecycle without custom engineering or added plugins. Brands using sticky.io have a holistic view of customers, allowing for more personalization and easy optimization, operational efficiency and the ability to accelerate speed to market. sticky.io’s advanced analytics and reporting allow brands to identify what actions will make the biggest impact so they can make smarter and faster decisions and maximize revenue. With 400+ partner integrations, we power over 71 million subscriptions and process more than $7 billion in transactions annually. sticky.io is the leading solution for direct-to-consumer and subscription commerce. Learn more at www.sticky.io
- Website
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https://www.sticky.io
External link for sticky.io
- Industry
- Technology, Information and Internet
- Company size
- 51-200 employees
- Headquarters
- San Francisco, CA
- Type
- Privately Held
- Founded
- 2008
Locations
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Primary
150 Spear Street
Ste 900
San Francisco, CA 94105, US
Employees at sticky.io
Updates
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Trying to recover failed rebills every Friday isn’t a winning strategy. That may work for insufficient funds, but that’s also assuming 1) insufficient funds are causing the decline and 2) Friday is payday (it’s not for everyone). Significant portions of your payment declines happen for other reasons. Smart Dunning helps you look at the whole picture and generate a unique strategy for rebills. Learn how Smart Dunning can help you recover up to 75% more revenue and reduce retries.
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At sticky.io we're using data analytics and machine learning to reduce customer rebill failures and decrease churn. Here's how: 🔍 Behavioral Analysis: We leverage subscription data to understand and build upon the unique behaviors and purchase history of your customers. ⚙️ Historical Data: The AI-powered Smart Dunning service analyzes real-time and historical transactional data from millions of transactions over time, optimizing the date and time for retrying transactions. 🔄 Adaptive Strategies: While merchants can conduct up to 15 retry attempts per failed subscription, those using Smart Dunning typically find up to 51% more success on the first recovery attempt when compared with traditional strategies. How are you leveraging data for customer retention? Share your thoughts!
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Partnering with sticky.io has given us the ability to quickly change and pivot based on what best resonates with our customers. We’re able to understand our customers on a deeper level and provide more value.” ~ Anwar Husain, Co-founder, SkinnyFit. Let us help you gain deep insights into your customers so you can swiftly adapt to their needs and consistently deliver maximum value. Learn how you can make every customer interaction count with sticky.io.
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We've all been there — learning something the hard way and inevitably costing ourselves money 💸 For instance, what's a mistake you’ve seen ecommerce companies make when it comes to managing their declined transactions? Or have made yourself? Share your stories and help others from making similar mistakes! I’ll go first… 1️⃣ Managing declined transactions manually. 2️⃣ Attempting to rebill daily. 3️⃣ Using multiple recovery tools. 4️⃣ Retrying in bulk. 5️⃣ Using a rules-based system that doesn’t leverage available payment level data to optimize rebill date. 6️⃣ Not leveraging multiple gateways, putting businesses at risk of loading up declines on a single MID.
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Okayyyyy, Gary V never said this 😆 But without the right tools, your talent will only recover so much involuntary churn. And I guarantee you, you’re working harder and wasting money when you don’t have to. Save yourself — and your team — the hair-pulling by incorporating a smart dunning solution into your tech stack. Software like Smart Dunning has helped merchants like you recover up to 75% more revenue due to failed payments.
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