Thread

How does Thread empower people to do their best work? We asked Ryan Gyure from Unio Digital, a current partner of ours, and here's the full scoop...🕵🏻♂️ Your customers are fatigued. ❌ Email, ❌ switching between tools, ❌ logging into portals, ❌ constant back-and-forth... all of these are blocking you from a positive client experience. That's where Thread comes in: ✅ Integrating service into your client's current environments ✅ Reducing those back-and-forth phone calls and inbox clutter ✅ Easily communicating the status of their service requests ✅ A centralized tool for your team to manage and collaborate on those requests efficiently Ready to elevate your customer experience, reduce friction, and boost your team's capabilities? 👉 getthread.com Bobby Jacobs #MSP #Thread #ServiceMagic #ITService #DeathtotheTicket 🏴☠️ #ThreadMagic

Teamwork makes the dream work! 🤘 At Thread, collaboration is at the heart of everything we do! 🤝 Last week, the Thread team came together in NYC to dive deep into how we can elevate our support desk and better serve our partners. Our new Help Desk Manager, Samuel Pierce, is enabling us to double down on our commitment to teamwork—both within our team and alongside our partners—to deliver the best service. Because when we collaborate, service magic follows! ✨ #Thread #ITService #Teamwork #PartnerSuccess #ServiceMagic #MSP

We're #hiring a new Sales Development Representative in Houston, Texas. Apply today or share this post with your network.

Wondering if your HaloPSA system is truly optimized? 🤔 Many MSPs overlook the full capabilities of their PSA systems, but we're here to help you change that. We're thrilled to team up with Scalable and HaloPSA to offer an exclusive opportunity to win a free HaloPSA Maturity Audit! This in-depth audit will scrutinize your PSA system and elevate these key areas: ✔ Sales: Streamline processes from quotes to closing. ✔ Service Desk: Improve customer journeys and satisfaction. ✔ Projects: Manage delivery from sale to invoice on budget. ✔ Finance: Sync invoicing with your finance system. ✔ Reporting: Get top-tier reports across all functions. Take advantage of this chance to optimize your HaloPSA system. Click the link here to enter the draw –  https://lnkd.in/es52drWN #PSA #MSP #ManagedServices

A few days on the beach with the Taylor Business Group is always a good time! Service Magic or death. Thread #deathtotheticket

Day 2 at Taylor Business Group #BigBIG is rocking and rolling like the Miami waves! 🌊 Bobby Jacobs and Maggie Armand are manning the ship this week– slashing tickets and helping MSPs make service magic! 🏴☠️ Want to learn how Thread is changing the game for IT Service providers? Stop by the booth and find out how Thread can reduce your time to resolution by 30%! 🚀

🚨Today is the day! Join us here: https://lnkd.in/eYpJ2Fnf AI doesn't have to be intimidating! Whether you're unsure where to start or you've already jumped in without a plan– we're here to throw a lifeline! 🛟 Join Thread co-founders Mark Alayev and Matt Linn for our Monthly Magic✨ Webinar, where they'll break down AI for MSPs and explore how it can level up your IT services. See you there! ⏰ TODAY at 12 pm ET/ 9 am PT #MonthlyMagic #Thread #ServiceMagic #AI #MSP #ITService

Not sure how to make AI work for your business? You're not alone 😵💫 Join Thread co-founders, Mark Alayev and Matt Linn, as they break down how MSPs can turn AI from a buzzword into a profit-driving tool. In this session, you’ll discover: ✨ Game-changing ways AI can enhance customer satisfaction and streamline workflows ✨ The real difference between AI that assists vs. AI that replaces (hint: one is much more valuable) ✨ How to use AI to grow your business while keeping your team in the driver’s seat 💡 Walk away with practical strategies and valuable insights to enhance your team's capacity and efficiency. 🔗 Save your seat now: https://lnkd.in/eYpJ2Fnf 🗓 Thursday, Aug 22, 2024 ⏰ 12:00 PM Eastern Time #MonthlyMagic #Thread #ServiceMagic #AI #MSP #ITService

Thread gets it—security and simplicity are top priorities are top priorities for IT Service Providers. That’s why we’ve made Single Sign-On (SSO) a built-in feature in Thread—at no extra cost. 💸 SSO means one login for everything—whether you're chatting in Teams, managing tickets, or using Magic AI to automate workflows. And unlike others, we don’t believe in hidden fees or “SSO taxes.” Just pure service magic. ✨ Ready to streamline your operations? Read the full article to see how Thread’s SSO is here to simplify your life. #Thread #SSO #NoMoreSSOTax #SecurityFirst #MSP #ServiceMagic #ITService

🦜✨ Ahoy, me hearties ! Ye don't want to be missin' Taylor Business Group's BigBIG 2024 Member Conference, the crown jewel 💎✨ of industry gatherings this year ! Hosted at one of the finest venues, this be the event for any MSP worth their salt. So says Captain Buccaneer Bobby Jacobs 🏴☠️, Head of Growth at Thread—an expert in steerin' MSPs to success ! 🌟✨ 📈✨ Learn the secret charts to boostin' yer bottom line, increasin' business efficiency, slashin' time 🗡️ on tickets 🎫, speedin' up resolutions ⏱️, and masterin' the art of help desk organization. Taylor Business Group be the port ye seek ! 🚢✨ The finest MSPs and top-notch organizations will be onboard. ⚓️ Why the pirate hat 🏴☠️, ye ask ? Because, mateys, we despise tickets as much as any pirate hates the gallows ! ⚔️✨ 💬 We offer integrated chat support within yer customer's Teams environment, with AI doin' the initial triage 🤖 and time entries—craftin' service magic like a true buccaneer ! 🪄✨ 🛳️✨ Want a free pass to this grand adventure ? Reach out to Thread or sail over to ➢ https://lnkd.in/eqsr8ms5 to claim yer complimentary ticket 🎟️✨ and join us this week ! #MSP #MSPCommunity #TechConference #TechIndustry #ITCompany #PartnerSuccess #ITLeadership #ITConsulting #Innovation #BusinessGrowth #Cybersecurity #Networking #Ecosystems