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🎯 Join a 45-minute webinar—walk away with 9 proven CS strategies to implement before the holiday season. For many online stores, the holiday rush can bring in 25% of their annual revenue. But this opportunity comes with particular #CustomerService challenges—higher costs, longer wait times, and stressed-out teams. Is your store ready? Don’t face the holiday season without a plan. 🌟 Join our FREE expert-led webinar, ‘Reducing Customer Service Costs During High Traffic Periods’, and find out how to scale your support capacity without breaking the bank. In this 45-minute session, you’ll discover: ✔️ 3 tactics to scale your support without skyrocketing costs. ✔️ 3 tips to tackle seasonal challenges head-on. ✔️ 3 ways to keep your team motivated during the rush. ✔️ 1 real-world case study on managing Black Friday successfully. Access is FREE, but seats are limited, so don’t miss out! Book your spot today. ⬇ ⬇ ⬇ #BFCM #BlackFriday #Ecommerce

Think you know what BFCM is like for #CustomerService teams ❓❓❓ Think again. A few extra orders can quickly turn into a flood of messages. And what seems like a straightforward day can suddenly become a race to soothe upset customers If you’ve been there, you know it’s intense. But here’s the good news: you don’t have to go it alone. Our ebook is packed with tips and tricks to help you handle the peak season madness like a pro. 🦸♀️ Don’t wait until things get hectic—get your copy now: https://bit.ly/3Xo1Mz1 #BFCM #BlackFriday #CustomerServiceAgent

When Olgierd Potrykus shares his Black Friday strategy, you know it’s worth listening! 💡

Picture this: The BFCM rush is in full swing, and your team is flooded with customer inquiries. First, rising #CustomerService costs start eating into your profits. Each extra hour spent adds up fast. Next, your team faces burnout, leading to slower responses, frustrated customers. And then, long after #BFCM is over, those high costs continue to strain your finances, making it harder to make a profit for months afterward. 📉💔 But here’s the thing: all of this can be avoided. By automating your customer service, you can keep costs in check, protect your team, and ensure your business thrives beyond the holidays. To help you get ahead, we’ve put together 9 proven strategies to reduce customer service costs without sacrificing quality this season.✨ Curious? 👉 Join our upcoming webinar and get ready to optimize your holiday customer service: https://bit.ly/3T34gQQ #BFCM #BlackFriday #Webinar #Strategy

Did you see what happened during BFCM 2023?? According to Shopify, merchants hit an incredible $9.3 billion in sales with 61 million shoppers worldwide. 💥 But with those record sales came a flood of support tickets. If 2023 was big, just imagine what 2024 will bring. Our ‘2024 Holiday Customer Service Blueprint’ is packed with strategies to help you handle the peak season smoothly—without overwhelming your team or budget. 🧘♂️ 🔗 Get your copy here: https://bit.ly/3T3x8Io #BFCM #Ecommerce #Shopify #CustomerService #Tidio

💬 “I can confidently say that Tidio has played a crucial role in enhancing customer satisfaction and conversion rates. The personalized touch that Tidio brings to our sales process is invaluable.” — Isabelle Wålinder Isovic, Inbound Marketing Specialist at Wulff Beltton. For Wulff Beltton (Beltton - Improves your workspace), Sweden’s leading supplier of workspace solutions, delivering exceptional customer service is non-negotiable. But issues with their previous customer service platform led to inefficiencies and potential loss of leads.🚨 That’s when Tidio stepped in, providing Wulff Beltton with a solution. The result? 24/7 support, increased customer satisfaction, improved efficiency, and new leads. 👉Read the full case study and discover what Tidio can do for your business! https://bit.ly/3T3gZTB #CustomerService #WulffBeltton #Tidio #CaseStudy

🚨 Black Friday and Cyber Monday can make or break your business! During #BFCM 2023, our data shows a 19.08% surge in customer inquiries—just through email alone! Can your current team handle that kind of volume? Here’s the reality: unprepared #CustomerService means missed sales and frustrated customers. But you don’t have to face the holiday rush unprepared. This year, we’ve got your back with the ✨2024 Holiday Customer Service Blueprint.✨ Inside, you’ll find proven strategies to handle the BFCM madness and deliver a seamless customer experience. Download your free copy today, and make sure your business is ready: https://bit.ly/3T4X86j #BlackFriday #CyberMonday #EcommerceTips

“AI is transforming #CustomerService for businesses of all sizes.” 💬 Do you agree with our CCO Marius Laza on this? Marius shared this insight during the Fireside Chat at GROW NY, where he spoke alongside John Horten, VP of Global Supply Chain & Operations at WIN Brands Group. They covered everything from getting started with AI chatbots to training them and tracking results. Catch the full conversation on our YouTube channel or check out one of the top highlights below. 👇 https://lnkd.in/dcaDwPTw #AIChatbot #CustomerService #Automation #GrowNY #Tidio

Prepare your store for the holiday rush with the ✨2024 Holiday Customer Service Blueprint✨ ebook. Did you know brands face a 79% rise in support tickets during #BlackFriday and #CyberMonday? 😰 And when the holiday rush kicks in, it stretches your team’s capacity thin well into January. But here’s the good news: there’s still time to prepare your store for it. Our ✨2024 Holiday Customer Service Blueprint✨ is packed with strategies to help you breeze through the peak season without burning out your team or ballooning your costs. Don't let the holiday rush catch you off guard. 👉 Download your guide today and make this shopping season your most successful one yet: https://bit.ly/4cyB2Qw #CustomerService #Ecommerce #HolidaySeason #Tidio

Have we told you yet? Tidio was featured on TechRadar! In case you missed it, TechRadar took a close look at what makes Tidio a go-to solution for #CustomerService management. Here’s what stood out to them: 🔵 AI chatbot Lyro, automating up to 70% of support requests 🔵 Intuitive, easy to navigate dashboard design 🔵 Scalable plans that adapt to your business needs We’re proud to be recognized by such a trusted name in tech! If you haven’t checked out the full review yet, it’s a great read! https://lnkd.in/dMCrzjy9 #TechRadar #AI #AIChatbot