📣 ujet.cx has announced an exclusive partnership model with its Technology Services Distributors (TSDs) Intelisys, AVANT Communications, and Telarus. This represents a significant investment in the channel and UJET’s confidence in the power of these partnerships to drive growth amidst the rapidly evolving landscape of customer experience (CX). "I am excited to join UJET at this pivotal moment in its growth journey," said Geoff Works, Vice President of Global Channel Sales at UJET. "The company's innovative technology, combined with the power of the channel, presents a unique opportunity to disrupt the market, drive growth for partners, and deliver unparalleled customer experiences." Read the full press release here: https://lnkd.in/g2FMjZAh
ujet.cx
Software Development
San Francisco, California 8,348 followers
UJET Transforms Your Contact Center with the Power of AI
About us
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2015
- Specialties
- customer support, customer service, CCaaS, Customer Experience, CX, Contact Center, and AI
Locations
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Primary
201 3rd St, Suite 950
San Francisco, California 94103, US
Employees at ujet.cx
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Tony Cheung, CPA, MBA
VP Controller at UJET, Inc.
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Jason Krikorian
Cofounder Sling Media
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Baker Johnson
Customer Service Modernization at Google Cloud (via UJET) & Customer Contact Week (CCW) Advisory Board
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Olena Sholomytska
Principal Program / Project Manager | Senior Product Manager | Strategic Consultant | Account Executive
Updates
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AVANT’s Special Forces Summit 2024 is next week! Who will be there? We are looking forward to seeing the AVANT Communications ecosystem at SFS24 in Phoenix for two and a half power-packed days of training and connecting with Trusted Advisors. ujet.cx is happy to be part of this event as a Networking Sponsor. Special Forces attendees, be sure to come by and meet our team during the designated Vendor Networking sessions on Monday, Sep. 9 and Tuesday, Sep. 10 in Valley of the Sun Ballroom. We'll see you there!
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Ready for actionable insights on AI in the contact center? Our new market study gives data-driven answers on: *Real ROI of AI investments *Top use cases for customer engagement & agent efficiency *Strategies for ethical & effective AI implementation Get your copy today: https://lnkd.in/gvCutCeg
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In our final chat with Steve Farmiloe of the Top Gun Show, Kyle Howard, Direct of Solutions Consulting at ujet.cx, talks about all things UJET and how we stand out from the pack - you don't want to miss this one!
I help Sales Partners / Advisors / VARs / MSPs uncover sales opportunities by assisting/training them on selling the complete stack of telecom services - POTs, DIA, Network, Security, IoT, Mobility, and more.
The Top Gun Show welcomes Kyle Howard the Director of Solutions Consulting for ujet.cx, the Sponsor of the Top Gun Show. Kyle finalizes this month of interviews that have featured Geoff Works, Keith Dennis, and last week's interview of Baker Johnson. This all star cast of the best of the best is letting you know that ujet.cx is a leader among leaders in the #ccaas space. In this episode, Kyle talks about what led him to Ujet, and he lifts the hood to show us the intellectual property that makes Ujet have no rivals. Their unique value proposition separates them from the pack. This is must see TV... Enjoy. Holly Barker Charlie Pagliazzo Tim Dever Eric Stark Michael Sims Danielle McKnight Cayce Wegman Christopher Shubert Chris Donlan Greg Hancock Nina Nannen Joseph (Joe) Mardini Nicolas Desmarais Daniel Saks Patrick Oborn Dave Hanron Adam Edwards Tim Basa Brian Babich Daniel Laskus Colm Armstrong Dave Lannon Brad Dupee Jay McBain Michelle Ragusa-McBain Janet Schijns Meredith Caram Caroline Cashion Tessa Danna Jeff Lovejoy #topgunshow
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Check out the new CX Today article by Charlie Mitchell featuring Geoff Works, VP of Global Channel Sales at ujet.cx: Midmarket CCaaS Provider UJET Gains Momentum with New Channel Strategy "UJET’s strength lies not just in offering enterprise-grade technology to the broader market, but also in providing exceptional implementation and support, which is crucial for long-term customer satisfaction. This focus on execution is a major reason I joined UJET, and it’s integral to our strategy, said Geoff.” Read more here: https://lnkd.in/guzKyu2X
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ujet.cx is excited to be sponsoring Verint Engage coming up next month in Orlando! Join us from September 23-25 to explore groundbreaking AI technologies that will transform your customer engagement strategy. We cannot wait to meet everyone! Take a closer look at the detailed agenda here: https://lnkd.in/genmC5dh
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ujet.cx is thrilled to announce we are a Networking Sponsor at AVANT’s Special Forces Summit 2024! We are looking forward to seeing the AVANT Communications ecosystem at SFS24 in Phoenix for two and a half power-packed days of training and connecting with Trusted Advisors. Special Forces attendees, be sure to come by and meet our team during the designated Vendor Networking sessions on Monday, Sep. 9 and Tuesday, Sep. 10 in Valley of the Sun Ballroom. Join us at Special Forces Summit 2024! Register here >> goavant.net/sfs24
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UJET wishes you a happy Friday! Receiving positive customer feedback, like the one below, only fuels our commitment to delivering exceptional solutions and personally unique experiences for our clients. We value the importance of building meaningful and long-lasting relationships to drive mutual success. Contact us today to learn how we can help you achieve your goals!
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Check out our third installment on the Top Gun Show with Steve Farmiloe! This time it's our very own Baker Johnson, CMO of ujet.cx talking with Steve about what's to come at UJET, and the growing focus on AI.
I help Sales Partners / Advisors / VARs / MSPs uncover sales opportunities by assisting/training them on selling the complete stack of telecom services - POTs, DIA, Network, Security, IoT, Mobility, and more.
The Top Gun Show would like to welcome Baker Johnson, the CMO of ujet.cx, the Sponsor of the Top Gun Show. Baker is a seasoned Chief Marketing Officer, as he has led the resurgence at Ujet for over 4 years. Following two great interviews this month from Geoff Works and Keith Dennis, Baker continues to momentum by talking about the shifts of business strategy in our industry. He also talks about how AI plays into the opportunities specific to Ujet. Another powerful interview. Kyle Howard Holly Barker Charlie Pagliazzo Brad Dupee Dave Lannon Eric Stark Danielle McKnight Cayce Wegman Michael Sims Christopher Shubert Keith Connolly Nick Collins Blake Olsen Jorel Potts Patrick Oborn Adam Edwards J.R. Cook Tim Basa Brian Babich Chris Donlan Greg Hancock #topgunshow #ccaas #bestofbreed Tim Dever Daniel Laskus
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🚀 Elevate Your Customer Experience with Generative AI 🌟 The future of customer engagement is here, and generative AI is leading the way. Companies leveraging AI technologies are met with great success including revenue growth, improved customer satisfaction, and reduced operational costs. Discover how you can effectively implement generative AI into your business practices and transform your customer experience! Download this white paper to learn more: https://rb.gy/rmciqj
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