We’re super excited to celebrate more winners of the 2024 Summer unitQ Quality Excellence Awards. 💖 These awards celebrate and recognize companies and individuals who have shown exceptional commitment to delivering consistently high-quality products and services, and have earned overwhelmingly positive user feedback. 👍 👍 👍 Throughout the rest of summer, we'll be highlighting all of the winners embodying a principle that delivering on frictionless user experiences is not merely a one-time act, but a daily habit. 🏆 Without further ado, our third wave of winners are: 🔥 Truist: Sherry Graziano, Brad Bender, Dontá Wilson 🔥 Lloyds Banking Group: Jayne Opperman, Victor Weigler, Chris Gowland 🔥 First Citizens Bank: Gregory L Smith, Steve Gogolak, Lei Han 🔥 IBC Bank: Michael Chavez, Martinez Dalia, Imelda Imelda Navarro 🔥 Cars Commerce: Matthew Taylor Crawford, Greg Heidorn, Courtenay Stephens Learn more about how the 2024 Summer unitQ Quality Excellence Awards were selected using the unitQ Score — an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company’s users reporting a frictionless experience with their product or service. https://lnkd.in/gHgkRA4m
unitQ
Software Development
San Francisco, California 4,526 followers
Transform user feedback into exceptional customer experiences.
About us
Becoming a user-centric organization requires a deep and personal understanding of the people using the product. Powered by machine learning and AI, unitQ captures user feedback in more than 100 languages from dozens of sources — including the Apple App Store, Discord, Google Play Store, Reddit, Twitter, Facebook, Instagram, and among others YouTube. unitQ parses this user feedback in real time for unitQ customers to help them inform decision making along every touchpoint of the customer journey. Leading companies including Bumble, HelloFresh, Klarna, Pinterest, Spotify, Udemy and Upwork harness unitQ to visualize how existing and new product features and bugs are impacting their users across regions, app versions, and operating systems in real time. Backed by Google and Accel.
- Website
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https://www.unitq.com/
External link for unitQ
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2018
- Specialties
- product quality, user feedback, quality monitoring, customer feedback, bug detection, review management, customer experience, quality assurance, quality engineering, product operations, product management, user experience, mobile application, cx, saas, ai, and customer retention
Products
unitQ
Customer Experience Management Software
unitQ is the missing link in your feedback loop, providing AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. Category-leading companies like Spotify, Bumble, Pinterest, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.
Locations
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Primary
San Francisco, California 94107, US
Employees at unitQ
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Nicolai Wadstrom
Founder, CEO & General Partner of BootstrapLabs, the leading Artificial Intelligence VC firm since 2015. Founder, Investor, CEO, CTO & Speaker.
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Benjamin Levy
Shaping the future by investing in Applied AI startups
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Christian Wiklund
Founder & CEO at unitQ
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Niklas Lindstrom
Founder and CTO at unitQ
Updates
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Explore exciting career opportunities at unitQ! 🚀 Join a dynamic team where we offer an array of perks, including a generous salary package, comprehensive health benefits, unlimited paid time off, wellness initiatives and a fantastic workplace culture. Among the current openings: ✨ Solutions Architect ✨ Account Executive ✨ Customer Success Manager Discover more and take the next step in your career today! https://lnkd.in/gT-2tZMG #careers #ai #voiceofthecustomer #customerfeedback #cx #ae
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🔥We’re super excited to celebrate winners of the 2024 Summer unitQ Quality Excellence Awards. These awards celebrate and recognize companies and individuals who have shown exceptional commitment to delivering consistently high-quality products and services, and have earned overwhelmingly positive user feedback. 👍 👍 👍 Over the next couple of weeks we'll be highlighting all of the winners embodying a principle that delivering on frictionless user experiences is not merely a one-time act, but a daily habit. 🏆 Without further ado, our third wave of winners are: 🏅 Citi: David Livingstone, Michael Naggar, Tim Ryan 🏅 Remitly: Ankur Sinha, Rene Yoakum, Milkana Brace 🏅 National Bank of Canada: Lucie Blanchet, FCPA, Julie Levesque, Michael Denham 🏅 Farmers Insurance: Paul Wilson, Jill Olsson, Phil Leininger 🏅 Amazon: Melissa Cha, Kayley Ma, Karan Singh Rekhi Learn more about how the 2024 Summer unitQ Quality Excellence Awards were selected using the unitQ Score — an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company’s users reporting a frictionless experience with their product or service. https://lnkd.in/gHgkRA4m
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🔥We’re super excited to celebrate winners of the 2024 Summer unitQ Quality Excellence Awards. These awards celebrate and recognize companies and individuals who have shown exceptional commitment to delivering consistently high-quality products and services, and have earned overwhelmingly positive user feedback. 👍 👍 👍 Over the next couple of weeks we'll be highlighting all of the winners who embody the principle that delivering on frictionless user experiences is not merely a one-time act, but a daily habit. 🏆 Without further ado, our latest batch of winners are: Affirm: Vishal Kapoor, Geddes Munson, Scott Williams Microsoft: Jeff Teper, Tara Roth, Jon Friedman Tubi: Mike Bidgoli, Jaya Kawale, Sudeep Agarwal Chewy: Satish Mehta, Shiv Menon, Karthikeyan Janakiraman AAA: Dave Ugan, Shohreh Abedi, Cliff Clark Learn more about how the 2024 Summer unitQ Quality Excellence Awards were selected using the unitQ Score — an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company’s users reporting a frictionless experience with their product or service. https://lnkd.in/gHgkRA4m
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📊 The 2024 unitQ Summer Benchmark Report is here! 🎉 What do users really like, dislike and want from your product? To find out, unitQ analyzed 40 million pieces of publicly available Google Play Store and Apple App Store user reviews for 7,850 top #Android and #iOS applications for Q1 and Q2 of 2024. Our AI uncovered key trends that highlight what’s driving customer satisfaction and where there’s room for improvement. 🚀 Check out the report on the unitQ Blog now! ⬇️ https://lnkd.in/geqU-BXm #CustomerFeedback #ProductQuality #unitQ #UserInsights #BenchmarkReport
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Christopher Bryan, Director of Product Marketing at unitQ, dazzles the crowd on stage today at the Chief Product Officer Summit in San Francisco. Driving the slide deck, at left, is Brett Caplan, our Director of Product. Christopher and Brett nailed their presentation about how unitQ enables organizations to have a total awareness of the customer journey. unitQ empowers product builders, engineers, support leaders and team members to understand feedback in real time to build superior products, fix bugs faster and resolve support issues at scale. https://lnkd.in/gz6te_rM #CPO #ProductOfferSummit #UserFeedback #ProductAnalytics #GenAI #ProductLedAlliance
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unitQ's Director of Product Brett Caplan on stage today at the Chief Product Officer Summit discussing how to connect the dots between user feedback and product analytics with GenAI! #CPO #ProductOfferSummit #UserFeedback #ProductAnalytics #GenAI #ProductLedAlliance
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🔥We’re super excited to celebrate the 2024 Summer unitQ Quality Excellence Awards winners. These awards celebrate and recognize companies and individuals who have shown exceptional commitment to delivering consistently high-quality products and services, and have earned overwhelmingly positive user feedback. 👍 👍 👍 Over the next couple of weeks we'll be highlighting all of the winners who embody the principle that delivering on frictionless user experiences is not merely a one-time act, but a daily habit. 🏆 Without further ado, our first batch of winners are: Rocket Mortgage: Josh Zook, Rob C., Nicole Steiner (Zlonkevicz) EarnIn: Ofer Shaked, Amber Aslanian, Yair Rivlin ZipRecruiter: Boris Shimanovsky, Matt Plummer, Paris Marron Payfare Inc.: Sahil Gera, Kamran H., Su Young Chun Under Armour: James Dausch, Yassine Saidi, Danny Miles Learn more about how the 2024 Summer unitQ Quality Excellence Awards were selected using the unitQ Score — an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company’s users reporting a frictionless experience with their product or service. https://lnkd.in/gHgkRA4m
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Labor Day is over, but we've been hard at work preparing for a great demonstration of the unitQ user-feedback software. Brett Caplan, Director of Product, and Christopher Bryan, Director of Product Marketing, are set to speak at the Chief Product Officer Summit in San Francisco on Sept. 4! Catch their insightful session at 10:45am, where they'll explore the dynamic combination of user feedback data and product analytics — powered by GenAI. Don’t miss out on discovering how merging these insights can offer a comprehensive view of the user journey, driving more informed, data-backed decisions. Head over to the unitQ Blog for more details and registration info! https://lnkd.in/g3HNUK_M #CPO #ProductOfferSummit #UserFeedback #ProductAnalytics #GenAI #unitQ #ProductLedAlliance
unitQ at CPO: Connecting the dots between user feedback, product analytics
unitq.com