VOCAL Council

VOCAL Council

IT Services and IT Consulting

San Francisco , California 991 followers

Voice of Customer in the Automation Landscape

About us

VOCAL is a peer powered global community of decision makers and users of Automation technologies including RPA, Intelligent Automation, Machine Learning, Natural Language Processing, Process Mining, Intelligent Document Processing, Artificial Intelligence and more. Council members include: 7 Eleven (US) AECOM (US) AIG (US) Ally (US) ANSYS (US) AON (US) Assa Abloy (US/Sweden) Avaya (US) Bank of the West (US) BUPA (Australia) CBRE (US) Chevron (US) Cigna (US) Citi (US) CDK Global (India) Coca Cola (India) Colgate Palmolive (US) DHL (US) Docusign (US) Dubai Airports (UAE) DuPont (US) EDP (Portugal) Eli Lilly (India) Emerson (US) Emirates NDB (UAE) Enbridge (US) Entergy (US) Ericsson (Sweden) Estee Lauder (US) Fortress Investment Group (US) Franklin Templeton (US) GAVB (Brazil) Global Payments (US) Hanover (US) Home Depot (US) HP (US) IHG (US) ING (Netherlands) JP Morgan (US) KeyBank (US) Kelly Services (US) L & T (US) Landmark Group (UAE) Liberty Global (UK) LPL Financial (US) Mars Inc (US) MAS Holdings (Sri Lanka) McLarens (US) Moffitt Cancer Center (US) Netflix (US) Newday (UK) Newscorp (US) NHS (UK) Nordea (Finland) Novo Nordisk (Denmark) Novozymes (Denmark) NOS SPGS (Portugal) Optum (US) Palo Alto Networks (US) Pandora (US) Paysafe Group (UK) Pfizer (US) PSI - CRO (US) Q Link Holdings (South Africa) Sanofi (Czechia) Service Now (US) Southwest Airlines (US) SSBA (Sweden) Tadeka Pharmaceuticals (Switzerland) TD Bank (Canada) Technip Energies (France) Thermo Fisher (US) The Venetian (US) Truist (US) Uber (US) Verizon (US) Vmware (US) Wells Fargo (US) WESCO (US) Zuellig Pharma (Singapore) Zurich Insurance (Columbia)

Website
www.thevocalcouncil.com
Industry
IT Services and IT Consulting
Company size
51-200 employees
Headquarters
San Francisco , California
Type
Privately Held
Founded
2020

Locations

Employees at VOCAL Council

Updates

  • View organization page for VOCAL Council, graphic

    991 followers

    𝐅𝐮𝐞𝐥𝐢𝐧𝐠 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧: 𝐓𝐡𝐞 𝐕𝐎𝐂𝐀𝐋 𝐂𝐨𝐮𝐧𝐜𝐢𝐥 𝐖𝐞𝐥𝐜𝐨𝐦𝐞𝐬 𝐍𝐞𝐰 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐋𝐞𝐚𝐝𝐞𝐫𝐬! We are excited to announce the addition of S𝐞𝐚𝐃𝐫𝐢𝐥𝐥, 𝐉𝐨𝐡𝐧𝐬𝐨𝐧 𝐂𝐨𝐧𝐭𝐫𝐨𝐥𝐬, 𝐏&𝐆, 𝐚𝐧𝐝 𝐇𝐞𝐫𝐬𝐡𝐞𝐲𝐬 to the VOCAL Council—a global think tank of over 90 COE leaders in #AI and #Automation. The VOCAL Council continues to stand at the forefront of innovation, bringing together the brightest minds committed to shaping the future of industry. With our new members, we are expanding our collective expertise and potential impact. Our growing roster now includes top pioneers who are driving advancements in #intelligentautomation, #RPA, #processmining, #IDP, #GenerativeAI, and #AgenticAI and more. Join us on this journey at www.TheVocalCouncil.com . The future is now, and we are part of its evolution. #Innovation #AIFuture #AutomationRevolution #VOCALCouncil #FutureOfWork

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    991 followers

    🌟 Welcoming New Members to the VOCAL Council 🌟 We are excited to announce the addition of Shamrock, Coca-Cola, and P&G to the VOCAL Council! These global leaders bring fresh insights that will drive even deeper conversations around #intelligentautomation and #AI. With their expertise, we continue to strengthen our community of forward-thinking innovators, committed to exploring the transformative potential of automation and AI in a collaborative, sell-free environment. Welcome to the journey, Shamrock, Coca-Cola, and P&G! #AI #Automation #Leadership #Innovation

  • View organization page for VOCAL Council, graphic

    991 followers

    We were thrille dto have Jan Strnad join our #CEO series discussion in the VOCAL Council in July. We're excited to feature a lineup of top CEOs in 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐎𝐫𝐜𝐡𝐞𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 solutions, who share their insights and vision. This discussion underscored the diverse challenges in overseeing numerous automation technologies, many of which are currently managed manually. From license optimization and boosting developer productivity to implementing smart maintenance strategies, alongside features and solutions that deliver measurable ROI. Interactions with customers, as seen in VOCAL, hold significant value compared to the often unsuccessful reliance on inbound marketing methods in this market, to address product needs. Featured so far: SilkFlo, SmartRPA, Pointee. Stay tuned for what's next.

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    991 followers

    A big thank you to Flemming Weber & Tim Mosholt from SmartRPA for an insightful #CEO series discussion in the VOCAL Council. We're excited to feature a lineup of top CEOs in Automation Orchestration/Optimization solutions, who share their insights and vision. This discussion underscored the diverse challenges in overseeing numerous automation technologies, many of which are currently managed manually. From license optimization and boosting developer productivity to implementing smart maintenance strategies, alongside features and solutions that deliver measurable ROI. Interactions with customers, as seen in VOCAL, hold significant value compared to the often unsuccessful reliance on inbound marketing methods in this market, to address product needs. Featured so far: SilkFlo, SmartRPA. Stay tuned for whats next. #LeadershipInsights#CEOConversations #IndustryVisionaries #ThoughtLeadership #ExecutiveExchange #IntelligentAutomation #AI #VoiceofCustomer SmartRPA

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  • View organization page for VOCAL Council, graphic

    991 followers

    𝐆𝐫𝐚𝐭𝐢𝐭𝐮𝐝𝐞 𝐢𝐬 𝐢𝐧 𝐨𝐫𝐝𝐞𝐫! A big thank you to Alexander Leonida, CEO of SilkFlo, for kicking off our CEO series of insightful discussions within the VOCAL Council. We're thrilled to have a series of industry-leading CEOs in Automation Orchestration/Optimization solutions share their vision and expertise. Our recent conversation was incredibly engaging, filled with valuable insights and thought-provoking questions. Looking forward to more enriching exchanges ahead. #LeadershipInsights. #CEOConversations #IndustryVisionaries #ThoughtLeadership #ExecutiveExchange #IntelligentAutomation #AI #VoiceofCustomer

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    991 followers

    We are on a remarkable journey at the VOCAL Council, continuously evolving and growing stronger with each new member. After adding Saab, Georgia Pacific & DocuSign - we are now have the privilege of welcoming visionaries from AT&T, Meta and Fifth Third Bank, further enriching our discussions on #intelligentautomation and #AI. Embark on a transformative journey with the VOCAL Council, navigating the realms of #automation and #ai. Engage in authentic, sell-free conversations within a global customer-centric think tank, designed to propel your career and elevate your impact at your company. #InnovationLeaders #DigitalTransformation #TechVisionaries #voiceofthecustomer #marketvalidation #customervalue #strategicinsights #leadershipintech #careergrowth #technologytrends

    View organization page for VOCAL Council, graphic

    991 followers

    Outstanding week at the VOCAL Council, now enriched with champions of #intelligentautomation and #AI from Saab, Georgia Pacific and DocuSign joining the group. Our Data & AI and Manufacturing & Retail subcommittees engaged in deep and meaningful conversations about vendor pros & cons, budgets, use cases, organizational frameworks, result measurement, and crucially, strategic focuses for the remainder of the year. #voiceofthecustomer #marketvalidation #customervalue

  • View organization page for VOCAL Council, graphic

    991 followers

    𝐀 𝐍𝐞𝐰 𝐂𝐡𝐚𝐩𝐭𝐞𝐫 𝐢𝐧 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧: 𝐖𝐞𝐥𝐜𝐨𝐦𝐢𝐧𝐠 𝐃𝐡𝐫𝐮 𝐒𝐡𝐚𝐡 𝐭𝐨 𝐭𝐡𝐞 𝐕𝐎𝐂𝐀𝐋 𝐂𝐨𝐮𝐧𝐜𝐢𝐥 Excited to share that Dhruval Shah, a visionary leader in the field of Intelligent Automation and AI, has recently joined the VOCAL Council. Dhru, known for his transformative work as the Director of #GenerativeAI Operations & #IntelligentAutomation CoE at AT&T's Chief Data Office, has been at the forefront of deploying cutting-edge technologies to drive efficiency and innovation. At AT&T, Dhru has played a pivotal role in leading the Robotics Center of Excellence, deploying thousands of bots that have not only saved countless hours but also significantly contributed to the company's bottom line. His expertise in Intelligent Automation and Generative AI has made him a respected figure in the tech community, often sharing his insights at major industry events. Joining the VOCAL Council, Dhru brings his wealth of experience and a proven track record of leveraging AI and automation to solve complex business challenges. His role in the council is not just a testament to his individual achievements but also signifies the importance of leadership in driving the ethical and responsible use of technology in shaping our future.

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    991 followers

    Thrilled to share that we recently had an insightful call with Microsoft, diving deep into the heart of #digitaltransformation, migration strategies, and the forefront of #AI advancements. The dedication to innovation and pushing the envelope in these areas was nothing short of inspirational. The conversation not only highlighted the transformative efforts underway at Microsoft but also underscored the vital role of AI in shaping the future of our industry. It's clear that embracing these changes is not just optional but imperative for staying ahead in the dynamic tech landscape. #DigitalTransformation #AI #Innovation #Microsoft #Leadership #RPA Sangya Singh Madison Casanova Shail Khiyara

  • VOCAL Council reposted this

    View profile for Shail Khiyara, graphic

    Top AI Voice | CEO | Board Member | Gartner Peer Ambassador | Speaker | Author | Bridge Builder

    𝐌𝐮𝐬𝐤𝐲 𝐀𝐈 𝘌𝘭𝘰𝘯 𝘔𝘶𝘴𝘬 𝘴𝘶𝘦𝘴 𝘖𝘱𝘦𝘯𝘈𝘐 𝘧𝘰𝘳 𝘢𝘣𝘢𝘯𝘥𝘰𝘯𝘪𝘯𝘨 𝘰𝘳𝘪𝘨𝘪𝘯𝘢𝘭 𝘮𝘪𝘴𝘴𝘪𝘰𝘯 𝘧𝘰𝘳 𝘱𝘳𝘰𝘧𝘪𝘵 https://lnkd.in/gbpqheae In a move that underscores the ever-present tension between the ideals of technological advancement and the realities of commercial interest, @Elon Musk has initiated a lawsuit against OpenAI, an organization he once helped to found. This legal battle, filed in #sanfrancisco , not only highlights a significant rift between two titans of the AI world but also raises profound questions about the direction and governance of #AI development. ■  𝐓𝐡𝐞 𝐇𝐞𝐚𝐫𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐌𝐚𝐭𝐭𝐞𝐫 At the core of Musk's lawsuit is a contention that OpenAI has strayed from its founding mission: to develop AI that benefits humanity, not to chase profits. This mission, Musk argues, was the bedrock upon which OpenAI was established. Yet, according to him, this foundation has been eroded as OpenAI has pursued a path seemingly more aligned with financial gain, especially evident in its partnership with Microsoft and the development of GPT-4. ■  𝐀 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧 𝐨𝐟 𝐄𝐭𝐡𝐢𝐜𝐬 𝐚𝐧𝐝 𝐈𝐧𝐭𝐞𝐧𝐭 This lawsuit does more than just pit a billionaire entrepreneur against a leading AI research organization; it challenges the entire AI community to reflect on the ethical considerations that must accompany AI development. It's a call to remember that with great power comes great responsibility—a reminder that the impact of AI on society should always be front and center in its development. ■ 𝐓𝐡𝐞 𝐁𝐫𝐨𝐚𝐝𝐞𝐫 𝐈𝐦𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 As this legal drama unfolds, it does so against a backdrop of increasing scrutiny over AI's role in society. Musk's actions speak to a larger debate about the balance between innovation and ethical responsibility, between open access to groundbreaking technologies and the proprietary interests that often drive their development. This lawsuit could become a landmark case in the ongoing dialogue about who controls AI and to what end. This moment is a clarion call to the AI community and its stakeholders to engage in deep, meaningful discussions about the direction of AI development. It's a reminder that the decisions made today will shape the trajectory of AI for years to come, influencing not just technological innovation but societal norms and ethical standards. As we stand at this crossroads, the outcome of Musk vs. OpenAI will undoubtedly have far-reaching implications. It's an opportunity for the AI community to recommit to principles of transparency, ethical development, and the common good. #AGI #GenerativeAI #LLM #LLMOps #EthicalAI #AIForGood #DigitalTransformation

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    991 followers

    Outstanding week at the VOCAL Council, now enriched with champions of #intelligentautomation and #AI from Saab, Georgia Pacific and DocuSign joining the group. Our Data & AI and Manufacturing & Retail subcommittees engaged in deep and meaningful conversations about vendor pros & cons, budgets, use cases, organizational frameworks, result measurement, and crucially, strategic focuses for the remainder of the year. #voiceofthecustomer #marketvalidation #customervalue

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