Vsynergize AI

Vsynergize (an ISO 27001-certified) is a versatile service provider specializing in Omnichannel AI Contact Center solutions and BPO service. Our comprehensive Business Process Management (BPM) services optimize workflows through detailed analysis and automation. As a leading Business Process Outsourcing company, Vsynergize offers diverse services like Finance and Accounting, Back Office, Call Center, L1-L3 Helpdesk Support and IT Outsourcing, e-commerce, claims processing, Order Management, Data Analytics, and Revenue Cycle Management. With Vsynergize's integrated approach, enhance your client operations and improve customer experience. Through our expertise in driving digital transformations, we have successfully introduced cutting-edge solutions such as Real-time Accent Translation in over 40 global languages and an AI-backed QC Tool for 100% Call monitoring and Compliance assurance. Implementing these advanced technologies empowers our clients to prioritize their core business functions effectively. This strategic approach fosters operational excellence and generates substantial cost savings, culminating in an enhanced CX. Each service we offer at Vsynergize adopts an intelligent marketing technology that aligns with the latest trends. All that results in a higher CX, cost-efficiency, guaranteed scalability, and growth. Our vision extends far beyond business success. We aspire to become the world's largest CX leaders across industries. However, our commitment continues beyond that. We firmly believe in the transformative power of education and its ability to shape futures. That's why we are dedicated to making a difference by contributing to educating 100,000 girl children in tier 2 and tier 3 cities. We recognize the immense potential within these young minds, and we aim to provide them with equal opportunities for growth and empowerment through our efforts.

Website

https://vsynergize.com/

External link for Vsynergize AI

Industry

Outsourcing and Offshoring Consulting

Company size

501-1,000 employees

Headquarters

Westborough, Massachusetts

Type

Privately Held

Founded

2001

Specialties

B2B Telemarketing, Email Marketing, B2B Database, B2B Teleservices, Telemarketing Services, SDR, Business Process Management, Inbound Calling, Inbound Customer Service, Back end Services, Email support, Outbound Customer service, email support, chat support, outsourcing, business process management, business process outsourcing, contact centre, call centre, back office solutions, inbound customer services, outbound customer service, business process automation, Automation , RPA, Robotic process automation , Accent Translation , Quality Assurance, BPM Automation, Self-service, Online customer journeys, Customer service technology, Smart IVRs, machine learning, Virtual assitant , artificial intelligence, customer experience, customer engagement, intent-driven engagement , CXaaS, managed customer engagement, conversational ai, Help desk outsourcing, outsourced product support, outsourced software support , Outsources IT support , Outsourced technical support, It help desk, IT service desk, MSP service desk, Technical support, windows and linux support, application support , cloud infrastructure, mobile app support , customer service, Ai contact center, generative Ai , conversational ai, inbound support, and offshoring