🆕 In our latest report, "How Fintechs Can Align with Credit Union Innovation Agendas," a PYMNTS Intelligence and Velera collaboration, discover how fintechs are innovating to meet the financial needs of CU members. ➡️ Read the article and download the report: https://bit.ly/3Z8yOEi #CreditUnions #fintechs #DigitalInnovation
Velera
Financial Services
St Petersburg, Florida 44,840 followers
Formerly PSCU/Co-op Solutions
About us
Velera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, our company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio.
- Website
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https://www.velera.com
External link for Velera
- Industry
- Financial Services
- Company size
- 1,001-5,000 employees
- Headquarters
- St Petersburg, Florida
- Type
- Privately Held
- Founded
- 1977
- Specialties
- Credit Processing, Debit Processing, ATM Network, Fraud & Risk Management, Recovery Solutions, Data Insights & Analytics, Contact Center Services & Solutions, Integration, ACH & Wire, Digital Banking, Shared Branching, Digital Lending, Card Management, Instant Payments, Strategic Consulting, and POS Network
Locations
Employees at Velera
Updates
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Is your credit union looking to start a credit card program or sell your current credit card portfolio? 🤔 In our latest blog, Callen Holmes, National Sales Executive, shares insights into agent managed credit card programs, which can be a great low-cost way to: 📈 Increase your cardholder base 💵 Earn revenue 🌱 Grow your portfolio without stretching your resources too thin ➡️ Read the blog: https://bit.ly/475IcKR ➡️ Learn more about agent managed credit card programs: https://bit.ly/3LCZjtM #CreditUnions #CreditCards #WeAreVelera
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🎬 ICYMI: In episode 1️⃣3️⃣ of #VeleraTV, host and Velera Chief Growth Officer Brian Scott is joined by President and CEO Chuck Fagan to share insights into Velera’s organizational integration progress, our company culture and values, and balancing technology and human interaction to improve the credit union member experience. 📹 Watch the full episode: https://bit.ly/3T0UbUu #CEOInsights #WeAreVelera
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🆕 We're pleased to announce the release of our latest report, "The Psychology of Payments — Understanding Your Member’s Mindset to Achieve Long-term Growth." In this special report, part of Velera's CU Growth Outlook research in partnership with Mastercard, we use a behavioral science approach to understand the psychological factors that influence payment choice and to identify the best ways to guide credit union members’ behavior. This is the first step to capturing your members’ primary financial interactions. ➡️ Download the report: https://bit.ly/4cGuU8Z #WeAreVelera #CUGrowthOutlook #payments
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🆕 In the latest PYMNTS eBook, “Beyond the Horizon: How to Identify Unexpected Threats That Could Impact Your Business,” industry leaders including Velera President and CEO Chuck Fagan share expert perspectives and take a deep dive into the various unforeseen challenges organizations might face — and how to prepare for them. ➡️ Read the article and download the eBook: https://bit.ly/3XdK2Gn #CEOInsights #WeAreVelera #CreditUnions
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Velera is pleased to announce our partnership with Civic Federal Credit Union to provide contact center services and support! 🎉 "We are extremely pleased to be working alongside Civic as it looks to change the ways its members manage and maintain their financial lives. Civic’s approach to digital- and people-first financial services is perfectly aligned with our goals at Velera. We are eager to provide the credit union and its members with elevated and enhanced contact center services and offerings," said Velera Chief Growth Officer Brian Scott. ➡️ Read the press release: https://bit.ly/3MglPJm #CreditUnions #WeAreVelera #ContactCenter
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🆕 Episode 1️⃣3️⃣ of #VeleraTV is available now! 🎬 In this episode, host and Velera Chief Growth Officer Brian Scott is joined by President and CEO Chuck Fagan to share insights into Velera’s organizational integration progress, our company culture and values, and balancing technology and human interaction to improve the credit union member experience. 📹 Watch the full episode: https://bit.ly/3T0UbUu #CEOInsights #WeAreVelera
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ICYMI: The latest PYMNTS Intelligence and Velera report, "How Top-Performing Credit Unions Innovate to Stay Competitive," contains eight charts revealing how CUs are investing in innovation to meet and exceed digital-first consumers’ expectations. ➡️ Download the report: https://bit.ly/4fSmUnZ #CreditUnions #WeAreVelera #DigitalInnovation
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Despite slowing consumer spending, Payments Index data shows positive growth in credit and debit purchases for the recent Amazon Prime Day event. 📦 Our latest blog explores the August edition of the Velera Payments Index, including a Deep Dive into Amazon Prime Day, heralded by Amazon as their biggest shopping event ever since the sale started in 2015. ➡️ Read the blog: https://bit.ly/46VpVjF ➡️ Download the report: https://bit.ly/3yJ9R7R #CreditUnions #AmazonPrimeDay #payments
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🎬 ICYMI: In episode 1️⃣2️⃣ of #VeleraTV, host and Velera Chief Growth Officer Brian Scott is joined by Chief Operating Officer Dean Michaels to discuss: ✅ The ways today’s members are interacting with credit union contact centers ✅ How to leverage the power of speech analytics to improve contact center interactions ✅ The importance of balancing human touch and digital services to optimize the member experience 📹 Watch the full episode: https://bit.ly/3X2GTJh #SpeechAnalytics #ContactCenter