ZapScale

Create a team that customers love. 💛 Building a world-class customer success team isn’t just about keeping customers happy, it’s about driving long-term business success. By nurturing a customer-centric culture, embracing collaboration, and staying adaptable, SaaS companies can create lasting relationships that fuel growth. Read this insightful article to know how to take your CS organization to the next level 👉 https://lnkd.in/eSPNqhZj #CustomerSuccess #CSTeam 

Congratulations to our customer Convin on their Series A Investment! 💪 We're excited to celebrate Convin's remarkable achievement of raising $6.5 million in their Series A round! Your commitment to excellence and growth is truly inspiring 😇 Ashish Santhalia Convin

At ZapScale, we go beyond the norm, and our G2 High Performer badge proves it! 🌟 This isn’t just recognition—it’s a commitment to your success. 🤝 Partner with us, and let’s achieve great things together 👉🏽 https://lnkd.in/dKCRVyxZ #CustomerSuccess #CustomerSuccessPlatform #Leader

Are your top customers getting the attention they deserve? High churn rates and missed revenue opportunities often stem from a lack of personalized support. It’s time to prioritize your top customers with High-Touch Customer Success Management. 🎯 Read this informative article to understand how by dedicating CSMs, customizing services, and staying ahead of customer needs, you can boost satisfaction, retention, and stand out from the competition 👉 https://lnkd.in/g4HHDsCq #CustomerSuccess #HighTouch #SaaS

Think customer support is just a cost? Think again. 💡 Recent studies reveal that exceptional customer experience drives significant revenue growth and boosts shareholder returns, with 41% faster revenue growth and 51% better customer retention for businesses that prioritize CX. But how can top-notch customer support drive business growth? 🤔 Read Amy Bennet's article to see how exceptional customer support can take your business to the next level 👉🏽 https://lnkd.in/gsknyk9Y #CustomerSuccess #CustomerSupport

What an incredible day at Scale Tale Workshop #3 - The Essential CSM Toolkit: Skills For Success hosted by the incredible Shagun V. ( CS Director, Eightfold.AI) and Sisira Mallampalli ( Head of CS Enablement and Training, Whatfix). 😊 We loved every moment of it and hope you did too. Thanks for bringing your energy everyone!🌟 #CustomerSuccess #Workshop #Bangalore

We truly enjoyed a great session at Scale Tale Workshop #2 Laying the Foundation: Scale CS in Startups with Parul Bhandari (Founder, South Asian Success Community) and Raman Bindra (Director CS, Recruiterflow). ⭐ Huge thanks to everyone who showed up and made it a success! ✨ 😊 #CustomerSuccess #Workshop #Bangalore

Had a fantastic time at Scale Tale’s Building Blocks of Efficiency: CS Ops 101 workshop with Ankit Aggarwal ( The CS Mentor) and Bharath J. (Associate Director - CS Ops, Zluri) leading the way! 😇 Great learning and networking—A big thank you to everyone for making it such an awesome event! ✨ #CustomerSuccess #Workshop #Bangalore

What an enriching session we had today with the fantastic Mausmi Ambastha, Co-Founder & COO of ZapScale, on "Customer Success: Revenue-Led Growth with Product Outcomes"! 📊 📈 It’s been fantastic having such incredible founders and business leaders with us. 🌟👏 #CustomerSuccess #Workshop #Bangalore

We’re beyond excited to have Atma Gunupudi with us today at the Scale Tale event! ✨ Atma, SVP & Global Head of Customer Operations at MoEngage, has launched his brand new book, “The Customer Success Flywheel: Recurring Revenue Growth: A Practical Guide.” We’re honored to host this book launch and dive into Atma’s expertise, which is pure gold for CS Leaders, CEOs, entrepreneurs, and anyone passionate about customer success. 🌟💪 Manasij, Co-founder & CEO of ZapScale, also explored the book’s key insights with Atma. #CustomerSuccess #Workshop #Bangalore