“I've worked in Internet Marketing and tech for 25+ years. I have seldom found professionals that have the combined knowledge, experience and integrity that Adam provides our clients, business partners and community. We've featured him at numerous conferences, keynotes speeches and recommended him for leadership roles on boards and other organizations we are affiliated with. His design capabilities, deep technical domain expertise and organizational leadership skills are one of a kind. Any organization would benefit from Adam's involvement and leadership.”
About
As a VP/Principal Design Architect and Design Advocate at Salesforce, I am deeply…
Experience
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Temple Builders Guild LLC
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Education
Licenses & Certifications
Volunteer Experience
Publications
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New User Experience Designer Certification: Build Human-Centered Design Experiences on the Salesforce Platform
Salesforce Design on Medium
For the first time ever, we’re empowering Trailblazers to add design skills to their portfolios with the new User Experience Designer certification. Learn how you can up-level your skills and design human-centric experiences on the Salesforce Platform.
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Your Trail Guide to Design at Dreamforce 2019
Medium
A round-up of all things design at Dreamforce '19 from the design teams at Salesforce.
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The Sound of Trust: Building a Sonification Strategy for Enterprise Experiences
Medium
At Salesforce, our number-one value is trust. We reflect and inspire trust through our infrastructure, our data security, our product experience. A lot of thought goes into how to convey this value visually, verbally, and experientially. But what is the sound of trust?
Patents
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Information Exchange Using a Database System
Issued US20200098019A1
IdeaExchange
US-11599919-B2 or US20200098019A1
US Patent No: 11,599,919: Information Exchange Using a Database System)
A4139PROV_SFDCP006P (US 62/735,324 9/24/2018 Priority Application) -
Implementing a User Engagement Platform Using a Database System
Issued 11,055,293
Overview: The techniques can be used to allow organizations to easily generate and modify user engagement content (e.g., explanatory content related to an application) that is integrated with the application. For example, an administrator can use the techniques to create unique on-boarding experiences presented to new users when they log into Lightning Experience for the first time. Additionally, administrators can delete/modify any pre-made user engagement content that is irrelevant to their…
Overview: The techniques can be used to allow organizations to easily generate and modify user engagement content (e.g., explanatory content related to an application) that is integrated with the application. For example, an administrator can use the techniques to create unique on-boarding experiences presented to new users when they log into Lightning Experience for the first time. Additionally, administrators can delete/modify any pre-made user engagement content that is irrelevant to their organization.
Fun Fact: This project was a collaboration across several different teams at Salesforce who were each working to solve the same problems of usability with in-app user engagement: Users would get hit with multiple prompts that were triggered by the same actions on the page. Without a common framework or centralized governance, teams creating prompts didn’t have awareness about what else had been created that might conflict. This was a problem dating back several years when we ran user research that also revealed the strong need for our customers to be able to create and modify the prompts for their users based on their specific custom implementations and business needs. We needed a framework that’s as robust and customizable as the Salesforce platform, and that’s what this innovation delivers. Through a cross-cloud program called One Learning Journey, we were all able to collaborate on the right solution, based on a broader understanding of the problem through multiple perspectives, and create something that hadn’t been done before.
A4137PROV_SFDCP004P (US 62/735,318 9/24/2018 Priority Application)
US 16/201,267 -
DISPLAY SCREEN OR PORTION THEREOF WITH GRAPHICAL USER INTERFACE
Issued US D0902946
The ornamental design for a display screen or portion thereof with graphical user interface, as shown and described.
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DISPLAYING AN INTERACTIVE COMMUNICATION TIME SERIES
Issued US 10,496,657
What is claimed is:
1. A method for communication data processing, comprising:
receiving data related to one or more time series of communication moments, wherein each communication moment of the one or more time series of communication moments comprises a property of a communication event derived based at least in part on an analysis of the communication event;
processing the data to generate aggregate type information corresponding to one or more types of the one or more time series…What is claimed is:
1. A method for communication data processing, comprising:
receiving data related to one or more time series of communication moments, wherein each communication moment of the one or more time series of communication moments comprises a property of a communication event derived based at least in part on an analysis of the communication event;
processing the data to generate aggregate type information corresponding to one or more types of the one or more time series of communication moments; and
displaying at least a portion of the one or more time series of communication moments and the aggregate type information to a user... -
CONTEXTUAL AND PROFILE TARGETED CONTENT ANALYSIS AND RECOMMENDATION IN AN ON-DEMAND COMPUTING SERVICES ENVIRONMENT
Filed US 16/258,900
IDF04419 (US ? ? Subject Matter)
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Implementing an Achievement Platform Using a Database System
Filed US 16/220,354
IDF04412 (US ? ? Subject Matter)
A4138PROV_SFDCP005P (US 62/735,321 9/24/2018 Priority Application) -
INTEGRATING AN APPLICATION OR SERVICE WITH A LEARNING PLATFORM USING A DATABASE SYSTEM
Issued US 16/207,588
A4138PROV_SFDCP005P (US 62/735,321 9/24/2018 Priority Application)
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DISPLAY SCREEN OR PORTION THEREOF WITH ANIMATED GRAPHICAL USER INTERFACE
Issued US D832,867
FIG. 1 is a front view of a display screen or portion thereof with animated graphical user interface showing a first image of the claimed design;
FIG. 2 is a second image thereof; and,
FIG. 3 is a third image thereof.
The broken lines in the figures show a display screen or portion thereof, and form no part of the claimed design.
The appearance of the animated image sequentially transitions between the images shown in FIGS. 1-3. The process or period in which one…FIG. 1 is a front view of a display screen or portion thereof with animated graphical user interface showing a first image of the claimed design;
FIG. 2 is a second image thereof; and,
FIG. 3 is a third image thereof.
The broken lines in the figures show a display screen or portion thereof, and form no part of the claimed design.
The appearance of the animated image sequentially transitions between the images shown in FIGS. 1-3. The process or period in which one image transitions to another forms no part of the claimed design. -
DISPLAY SCREEN OR PORTION THEREOF WITH ANIMATED GRAPHICAL USER INTERFACE
Issued US D832,866
1. The ornamental design for a display screen or portion thereof with animated graphical user interface, as shown and described.
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Display screen or portion thereof with animated icon
Issued US D831070
The file of this patent contains at least one drawing/photograph executed in color. Copies of this patent with color drawing(s)/photograph(s) will be provided by the Office upon request and payment of the necessary fee.
FIG. 1 is a front view of a display screen or portion thereof with animated icon showing a first image of the claimed design; -
Recommendation Platform
Filed US 14/709,218
SLFCP182P/1504PROV (US 62/061,573 10/8/2014 Priority Application)
Disclosed are some examples of systems, apparatus, methods and storage media for providing customized recommendations to users. Some implementations more particularly relate to a recommendation platform that enables authorized third parties to create, customize and add new recommendations that are then available to be served to target users or audiences of users. Some implementations further relate to a recommendation…SLFCP182P/1504PROV (US 62/061,573 10/8/2014 Priority Application)
Disclosed are some examples of systems, apparatus, methods and storage media for providing customized recommendations to users. Some implementations more particularly relate to a recommendation platform that enables authorized third parties to create, customize and add new recommendations that are then available to be served to target users or audiences of users. Some implementations further relate to a recommendation platform that enables authorized users to define audiences, scheduling settings, scheduling policies, and rules to customize or influence the provision of associated recommendations to the users. The recommendation platform includes a recommendation engine that serves the recommendations to users based on such defined audiences, scheduling settings, policies or other rules. -
RECOMMENDATION PLATFORM
Issued US 20160104067
Disclosed are some examples of systems, apparatus, methods and storage media for providing customized recommendations to users. Some implementations more particularly relate to a recommendation platform that enables authorized third parties to create, customize and add new recommendations that are then available to be served to target users or audiences of users. Some implementations further relate to a recommendation platform that enables authorized users to define audiences, scheduling…
Disclosed are some examples of systems, apparatus, methods and storage media for providing customized recommendations to users. Some implementations more particularly relate to a recommendation platform that enables authorized third parties to create, customize and add new recommendations that are then available to be served to target users or audiences of users. Some implementations further relate to a recommendation platform that enables authorized users to define audiences, scheduling settings, scheduling policies, and rules to customize or influence the provision of associated recommendations to the users. The recommendation platform includes a recommendation engine that serves the recommendations to users based on such defined audiences, scheduling settings, policies or other rules.
Projects
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Salesforce User Engagement (1 Journey) Creator and Design Architect
- Present
Creator, Design Architect, and Product Owner of Salesforce’s product onboarding, adoption, and learning experiences.
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Salesforce Lightning Design System Founding Contributor
- Present
One of the founding designers and contributors to the Salesforce Lightning Design System. Focusing on motion and animation design, audio design, and messaging.
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Salesforce Lightning
- Present
Cross Cloud Design Architect for the Salesforce Lightning Experience.
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AppExchange Redesign
Redesigned Salesforce's marketplace for business applications. Currently AppExchange has 1700+ app and 1.7M+ installs.
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Salesforce Integration Cloud Lead Architect
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Lead Design Architect focusing on a new cloud offering focusing on service for commerce and multi channel retail solutions.
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Salesforce Lightning Console
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Lead the redesign effort of our Service Cloud console experience.
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