Avi Ofrane

The book provides an introduction to most types of wireless systems. Discover the fundamentals of wireless technologies and their terminology are described along the basics of radio frequency transmission and modulation, antennas and radio networks. The different types of analog and digital mobile telephone systems and their evolution are covered. Private land mobile radio (PLMR) dispatch and two-way radio systems are described along with how they have evolved from proprietary analog systems to… Show more

The book provides an introduction to most types of wireless systems. Discover the fundamentals of wireless technologies and their terminology are described along the basics of radio frequency transmission and modulation, antennas and radio networks. The different types of analog and digital mobile telephone systems and their evolution are covered. Private land mobile radio (PLMR) dispatch and two-way radio systems are described along with how they have evolved from proprietary analog systems to standardized digital multimedia communication systems. Mobile technology is explained along with the available types of packet and circuit switched data systems and how they operate. Key characteristics of satellite systems are covered. Fixed wireless systems are covered including point to point microwave, wireless cable, and broadband wireless is included. The fundamentals of radio and television broadcast systems are covered along with how they are evolving from analog to digital systems and why some broadcast formats will stop. You will learn about residential cordless, public cordless and WPBX telephone systems covered. Wireless local area networks (WLANs) basics are provided including the different versions of 802.11. Short-range wireless is explained including Bluetooth along with how it is used by accessories such as headsets, keyboards, cameras, & printers. The fundamentals of billing and customer care systems are explained along with how these systems operate to collect and process service and usage charges. Show less

This book explains how phone companies bill for voice and data services, information services, and non-communication products and services. Billing and customer care systems convert the bits and bytes of digital information within a network into the money that will be received by the service provider. To accomplish this, these systems provide account activation and tracking, service feature selection, selection of billing rates for specific events, invoice creation, payment entry and management… Show more

This book explains how phone companies bill for voice and data services, information services, and non-communication products and services. Billing and customer care systems convert the bits and bytes of digital information within a network into the money that will be received by the service provider. To accomplish this, these systems provide account activation and tracking, service feature selection, selection of billing rates for specific events, invoice creation, payment entry and management of communication with the customer. The authors have worked with hundreds of companies and many types of billing systems and discovered that in the early 2000s, the functions of billing systems were dramatically changing due to the combining of voice, data and other types of services. This book provides the fundamentals for telecom billing and customer service systems. The topics that are explained include: types of services, standard billing processes, real time billing, multilingual support, multiple currencies, inter-carrier settlements, event sources and tracking, mediation devices, call detail records (CDRs), call processing, cycle billing, clearinghouse, invoicing, management reporting, processing payments, and posting to the financial system. Also included are the fundamentals of Customer Relationship Management (CRM), account activation, account management, billing system costs, call center, collections, exchange message record (EMR), automatic message accounting (AMA), carrierinter-exchange billing exchange record (CIBER), transferred accounting process (TAP), network data management-usage (NDM-U), interim standard 124 (IS-124), applications service providers (ASPs), local number portability (LNP), and customer self-care. Show less

This book provides a big picture of the key wireless industries, what systems and technologies they use, how they operate, their market trends, and what services they provide. The information covered in this book ranges from the basics to what's new in wireless. You will learn that each wireless industry has its own unique advantages and limitations, which offer important economic and technical choices for managers, salespeople, technicians, and others involved with wireless telephones and… Show more

This book provides a big picture of the key wireless industries, what systems and technologies they use, how they operate, their market trends, and what services they provide. The information covered in this book ranges from the basics to what's new in wireless. You will learn that each wireless industry has its own unique advantages and limitations, which offer important economic and technical choices for managers, salespeople, technicians, and others involved with wireless telephones and systems. This book provides the background for a good understanding of the major wireless technologies, issues, and options available. The book starts with a basic introduction to wireless communication. It covers the different types of industries, who controls and regulates them, and provides a basic definition of each of the major wireless technologies. A broad overview of the telecom voice, data, and multimedia applications is provided. You will discover the fundamentals of wireless technologies along with how the radio frequency spectrum is divided, the basics of radio frequency transmission and modulation, antennas and radio networks. The different types of analog and digital mobile telephone systems and their evolution are covered. Included is the basic operation, attributes and services for analog cellular (1st generation), digital cellular (2nd generation), packet based cellular (2.5 generation), and wideband cellular (3rd generation) communication systems. The fundamentals of radio and television broadcast systems are covered along with how they are converting from analog to digital systems. Wireless local area networks (WLANs) basics are provided including the different versions of 802.11. The fundamentals of billing and customer care systems are provided along with these systems collect and process service and usage charges. Show less

This book explains how various telecommunications systems and services work. It is a well-known fact that telecommunication technology and services are continually changing. Authors and industry veterans Lawrence J. Harte and Avi Ofrane understand these changes in the industry and provide descriptions and diagrams of typical interconnection arrangements for public and private telephone systems, wireless & data networks, inter-exchange systems, billing and customer care systems. Telecom Made… Show more

This book explains how various telecommunications systems and services work. It is a well-known fact that telecommunication technology and services are continually changing. Authors and industry veterans Lawrence J. Harte and Avi Ofrane understand these changes in the industry and provide descriptions and diagrams of typical interconnection arrangements for public and private telephone systems, wireless & data networks, inter-exchange systems, billing and customer care systems. Telecom Made Simple provides details of the latest telecommunications technologies and systems. Some of the most important topics featured are: The latest telecommunications systems and their market trends; comparison of the different types of systems using easy to understand criteria; identification of new communication options available to companies and what systems they may upgrade or replace; clear explanations of telecommunication services that can be used to improve on business operations; market assessments and trend analysis for the leading telecommunications industries; emerging technologies; an understanding of the economics associated with building and maintaining telecommunications systems; semi-technical descriptions of the key technologies used by telecommunications systems; an introduction to customer care and billing systems; how telephone competition is increasing the universal deployment of digital telephone systems. Show less