“I had the privilege of working with Bobbie for several years at Odessa. She was a critical part of our delivery and account management team. Being on the new sales side of the house, I interacted with Bobbie frequently as she presented our delivery methodology and implementation approach to prospects throughout the sales cycle. Bobbie has an incredible ability to relate to customers, facilitate successful projects, and help move delivery organizations forward. She does all this while bringing a smile to everyone's face.”
Bobbie Warner, PMP, CSM, MBA
Morrisville, Pennsylvania, United States
1K followers
500+ connections
About
Seasoned customer executive customer relationship manager with 25+ years of experience…
Contributions
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What innovative customer loyalty program ideas can set your business apart?
In retail, try to merge your online data with in store connections. It's great when the cashier is able to say something like "hey, I see you've been a rewards member for >10 years" and personally thank me. This means you need to share that data at the time of need - check out.
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Here's how you can conquer procrastination and maintain focus on your priorities.
As knowledge workers, we need time to think. And you need to control your calendar, many of us allow others to fit in every spare minute of your day. As Debbie Madden suggests, block solo work time. It's very hard to get hard thinking work done in half hour increments so block 1 or 2 hours. Your value is in results, keep that in mind when you say no to invites.
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Here's how you can promote work-life balance and prevent burnout as an executive manager.
You need to make time, and that means block time on your calendar, for personal development. Friday early afternoons work well for me. You need to make time for learning, especially with technology changing constantly, to stay innovative and come up with new ideas. Invest in yourself. Even if it's only blocked 2 hours/month, start with something.
Activity
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We had a high performer who was suddenly struggling. Instead of making assumptions, I asked questions and listened. It turned out they were dealing…
We had a high performer who was suddenly struggling. Instead of making assumptions, I asked questions and listened. It turned out they were dealing…
Liked by Bobbie Warner, PMP, CSM, MBA
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Long lines and wait times are now obstacles of the past… the Convenience Retail team just launched our 13th frictionless, no wait, check-out free…
Long lines and wait times are now obstacles of the past… the Convenience Retail team just launched our 13th frictionless, no wait, check-out free…
Liked by Bobbie Warner, PMP, CSM, MBA
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Lots happening behind the scenes
Lots happening behind the scenes
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Had a productive day out of the office yesterday at the ServiceNow offices in Hudson Yards for a Partner Day learning about their Gen AI products and…
Had a productive day out of the office yesterday at the ServiceNow offices in Hudson Yards for a Partner Day learning about their Gen AI products and…
Liked by Bobbie Warner, PMP, CSM, MBA
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Learn what’s new in our ServiceNow May '24 Store release for Legal Service Delivery. You’ll see the exciting innovations around our new Contract…
Learn what’s new in our ServiceNow May '24 Store release for Legal Service Delivery. You’ll see the exciting innovations around our new Contract…
Liked by Bobbie Warner, PMP, CSM, MBA
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That's a strong KPI to share with your leadership! We work together to make sure your business sees measurable results. #innovative #collaboration
That's a strong KPI to share with your leadership! We work together to make sure your business sees measurable results. #innovative #collaboration
Shared by Bobbie Warner, PMP, CSM, MBA
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View my verified achievement from Society for Human Resource Management.
View my verified achievement from Society for Human Resource Management.
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I could not be prouder of our PNC Lending Business & Technology Teams and our innovative product PNC Flexpay for winning the Fintech Futures Banking…
I could not be prouder of our PNC Lending Business & Technology Teams and our innovative product PNC Flexpay for winning the Fintech Futures Banking…
Liked by Bobbie Warner, PMP, CSM, MBA
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