Articles by Guy
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What are some effective ways to involve customers in Kaizen activities?
To have customer involvement in Kaizen, cut through the noise and target what others shy away from: request direct, raw feedback from customers, and act on it aggressively. Forget standard surveys and generic questions that take time and effort; ask them what frustrates them, what they desperately need but aren't getting. Use this to fuel aggressive Kaizen, focusing on eliminating pain points and of course, waste. Show tangible changes fast, proving their needs are addressed.
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Delighted today to have been at the change of command of Capt Janet Days and also her retirement after 37 years of service. My friend Capt Matt…
Delighted today to have been at the change of command of Capt Janet Days and also her retirement after 37 years of service. My friend Capt Matt…
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Lucky day! Happy to run into my old friend Marco Cromartie in Norfolk this week. We’re both retired US Navy Captains and served together back in…
Lucky day! Happy to run into my old friend Marco Cromartie in Norfolk this week. We’re both retired US Navy Captains and served together back in…
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Sometimes we need to go away so we can see what's right in front of us. If we don't venture outside our normal environment, we run the risk of…
Sometimes we need to go away so we can see what's right in front of us. If we don't venture outside our normal environment, we run the risk of…
Liked by Guy Breier
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As my term on the City of Boston Spark Council comes to an end, I wanted to take a moment to thank my fellow council member's, Mayor Michelle Wu for…
As my term on the City of Boston Spark Council comes to an end, I wanted to take a moment to thank my fellow council member's, Mayor Michelle Wu for…
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🎉 The 2024/25 Tikkun Olam Makers University Fellowship Program is off to a global start! We’re excited to welcome 81 fellows from 57 campuses across…
🎉 The 2024/25 Tikkun Olam Makers University Fellowship Program is off to a global start! We’re excited to welcome 81 fellows from 57 campuses across…
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A huge thank you to Coghlin Companies, Inc. for the warm welcome and enriching experience! The insightful discussions greatly benefited our MBA…
A huge thank you to Coghlin Companies, Inc. for the warm welcome and enriching experience! The insightful discussions greatly benefited our MBA…
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LinkedIn Community ✋ - After an amazing journey at Catapult Sports, my role has transitioned. Catapult provided me with great experiences and growth…
LinkedIn Community ✋ - After an amazing journey at Catapult Sports, my role has transitioned. Catapult provided me with great experiences and growth…
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Thanks to Dean Susan Fournier for hosting an extremely fun and insightful leadership off-site retreat last week in Manchester-By-the-Sea. The…
Thanks to Dean Susan Fournier for hosting an extremely fun and insightful leadership off-site retreat last week in Manchester-By-the-Sea. The…
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I recently visited BU and had productive meetings with Prof. Jay Zagorsky and Prof. Guy Breier
I recently visited BU and had productive meetings with Prof. Jay Zagorsky and Prof. Guy Breier
Liked by Guy Breier
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This is the new cohort of 19 TOM Fellows from 12 different campuses around Israel! A group of awesome people who make an awesome group. They will…
This is the new cohort of 19 TOM Fellows from 12 different campuses around Israel! A group of awesome people who make an awesome group. They will…
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Introducing Anita Carson as the next Senior Associate Dean for Faculty & Research. Anita is an internationally recognized and respected researcher…
Introducing Anita Carson as the next Senior Associate Dean for Faculty & Research. Anita is an internationally recognized and respected researcher…
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Happy Fourth of July! ❤️ 🤍 💙 Enjoy friends, family, food, and fireworks today. Boston will be buzzing with activity today and this weekend from…
Happy Fourth of July! ❤️ 🤍 💙 Enjoy friends, family, food, and fireworks today. Boston will be buzzing with activity today and this weekend from…
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Wishing you a Happy July 4th from all of us at Berkshire Grey! 🎆 #July4 #IndependenceDay
Wishing you a Happy July 4th from all of us at Berkshire Grey! 🎆 #July4 #IndependenceDay
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Celebrating the spirit of independence and innovation this July 4th…we are proud to be an American manufacturer today and every day! Wishing our…
Celebrating the spirit of independence and innovation this July 4th…we are proud to be an American manufacturer today and every day! Wishing our…
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Honored to be appointed to the William Barton Rogers professorship. This is a great recognition of the work done at the MIT Data Science Lab where…
Honored to be appointed to the William Barton Rogers professorship. This is a great recognition of the work done at the MIT Data Science Lab where…
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I'm thrilled to announce that I've started a new position with Bristol Myers Squibb, as Senior Manager - Operation Excellence, Digital…
I'm thrilled to announce that I've started a new position with Bristol Myers Squibb, as Senior Manager - Operation Excellence, Digital…
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