About
Digital and commerce thought leader with proven experience of blending consultative…
Activity
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I am looking to add some strong sales capabilities to my team. If you are (or know someone who is) self driven, connected and experienced with BPO…
I am looking to add some strong sales capabilities to my team. If you are (or know someone who is) self driven, connected and experienced with BPO…
Liked by Bryan Powell
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I’m happy to share that I’ve obtained a new certification: Generative AI: Prompt Engineering Basics from IBM!
I’m happy to share that I’ve obtained a new certification: Generative AI: Prompt Engineering Basics from IBM!
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A lot of incredible work went into launching Simantel's new brand position, The Agency of AND.™ I think the final product is a testament to our…
A lot of incredible work went into launching Simantel's new brand position, The Agency of AND.™ I think the final product is a testament to our…
Liked by Bryan Powell
Experience
Education
Publications
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Dialing up Digital to Better Connect with Millenials
Cognizant
A digital disconnect has emerged between Communication Service Providers (CSPs) and Millennials. That's unfortunate for CSPs since keeping Millennials happy and loyal is critical to their long‑term viability. Our survey of U.S. consumers found that Millennials are the toughest customer segment to please and the easiest to lose to competition. Luckily, they are not shy when it comes to expressing their discontent. Our recommendation: CSPs need to listen, show Millennials that they value their…
A digital disconnect has emerged between Communication Service Providers (CSPs) and Millennials. That's unfortunate for CSPs since keeping Millennials happy and loyal is critical to their long‑term viability. Our survey of U.S. consumers found that Millennials are the toughest customer segment to please and the easiest to lose to competition. Luckily, they are not shy when it comes to expressing their discontent. Our recommendation: CSPs need to listen, show Millennials that they value their opinions, and then deliver more curated and contextually‑relevant customer experiences.
Other authorsSee publication -
Back to Basics for Communications Service Providers
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Cognizant's latest primary research reveals how CSPs can distill meaning from consumers’ digital trails to better understand which product and service innovations will resonate and drive growth.
Other authorsSee publication
Languages
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English
Native or bilingual proficiency
More activity by Bryan
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During the second session of the Link Logistics Industrial Real Estate Bridge Program powered by Project Destined, we were joined by Matthew…
During the second session of the Link Logistics Industrial Real Estate Bridge Program powered by Project Destined, we were joined by Matthew…
Liked by Bryan Powell
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(DJ Khaled Voice) 🎵 Another one. 🎵 We are so pleased to welcome Ashley W. as a Technology Team Lead! A Salesforce Consultant with 5+ years of…
(DJ Khaled Voice) 🎵 Another one. 🎵 We are so pleased to welcome Ashley W. as a Technology Team Lead! A Salesforce Consultant with 5+ years of…
Liked by Bryan Powell
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Reduce risk and achieve precise personalization with GenAI. We're proud to publish our Evolutionary GenAI Report. This report helps business leaders…
Reduce risk and achieve precise personalization with GenAI. We're proud to publish our Evolutionary GenAI Report. This report helps business leaders…
Liked by Bryan Powell
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Congrats Bill! Its been a privilege to work with you since joining Link. Can't wait to see what we accomplish together over the next 5 years.
Congrats Bill! Its been a privilege to work with you since joining Link. Can't wait to see what we accomplish together over the next 5 years.
Liked by Bryan Powell
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I am honored to be featured in @CIO World as one of the Most Influential Business Executives to Follow in Canada. I have always had a passion for…
I am honored to be featured in @CIO World as one of the Most Influential Business Executives to Follow in Canada. I have always had a passion for…
Liked by Bryan Powell
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I've learned one fundamental truth: #digital is not just about implementing technology. It's about creating meaningful experiences for users. At the…
I've learned one fundamental truth: #digital is not just about implementing technology. It's about creating meaningful experiences for users. At the…
Liked by Bryan Powell
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WOW, 12+ years zooms by when you’re having fun! Friday was my last day as Cognizant’s Global Head, Diversity & Inclusion. Reflecting on the…
WOW, 12+ years zooms by when you’re having fun! Friday was my last day as Cognizant’s Global Head, Diversity & Inclusion. Reflecting on the…
Liked by Bryan Powell
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Energy Solutions is a win-win for both our customers and our firm. Read the case study to learn more:…
Energy Solutions is a win-win for both our customers and our firm. Read the case study to learn more:…
Liked by Bryan Powell
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Honored to have guest lectured at Roosevelt University earlier this year at the invitation of my lovely friend Professor Stephanie Leese Emrich, MS,…
Honored to have guest lectured at Roosevelt University earlier this year at the invitation of my lovely friend Professor Stephanie Leese Emrich, MS,…
Liked by Bryan Powell
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And so it begins … and so it began! After joining last month, had the chance to visit the Team in Prague the past two weeks. Talk about being…
And so it begins … and so it began! After joining last month, had the chance to visit the Team in Prague the past two weeks. Talk about being…
Liked by Bryan Powell
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