Carl Dumont

Revolutionary changes in the delivery, financing, and management of healthcare present a choice: Do you want to be a gold miner or a bartender?

With the advent of mobile, personalized healthcare technology, two business models are emerging that will redefine value in the heatlhcare industry.

For digitization to actually change the business model of delivery and financing in healthcare as it has in other industries, health players need to adopt a broader digitization strategy. - See more at: http://managedhealthcareexecutive.modernmedicine.com/managed-healthcare-executive/news/broader-digitization-strategies-are-needed#sthash.0B22xU6D.dpuf

High quality global journalism requires investment. Please share this article with others using the link below, do not cut & paste the article. See our Ts&Cs and Copyright Policy for more detail. Email [email protected] to buy additional rights. http://www.ft.com/cms/s/0/38e0b82a-7d34-11e2-8bd7-00144feabdc0.html#ixzz2Mb98SRre

For healthcare, digitisation has the potential to give consumers an end-to-end digital buying experience that looks and feels like the one they expect, and… Show more

High quality global journalism requires investment. Please share this article with others using the link below, do not cut & paste the article. See our Ts&Cs and Copyright Policy for more detail. Email [email protected] to buy additional rights. http://www.ft.com/cms/s/0/38e0b82a-7d34-11e2-8bd7-00144feabdc0.html#ixzz2Mb98SRre

For healthcare, digitisation has the potential to give consumers an end-to-end digital buying experience that looks and feels like the one they expect, and largely get, from virtually every other shopping experience they engage in today, whether they are buying financial advice or flowers. Show less

Multiple industries are experimenting with crowdsourcing, which tasks groups outside the organization to complete projects via an open call. Crowdsourcing has evolved from an operational strategy to lower costs by tapping into the right talent without the burden of fixed staffing, to a transformative platform that empowers key constituencies in generating innovation. Healthcare plans in particular may benefit from the nimbleness afforded by crowd sourcing: the industry faces huge unstructured… Show more

Multiple industries are experimenting with crowdsourcing, which tasks groups outside the organization to complete projects via an open call. Crowdsourcing has evolved from an operational strategy to lower costs by tapping into the right talent without the burden of fixed staffing, to a transformative platform that empowers key constituencies in generating innovation. Healthcare plans in particular may benefit from the nimbleness afforded by crowd sourcing: the industry faces huge unstructured information-based problems, players who must reinvent themselves through organizational re-alignment and collaboration, and a pressing need for new products and services that cross traditional industry roles. We discuss three transformative applications for crowdsourcing that are emblematic of the industry's sweeping shift toward digitization.
Show less

Healthcare payers face the prospect of faster clockspeed -- a leap forward in product cycles and waves of innovation. As healthcare information technology becomes more ubiquitous and connected, new platforms to improve outcomes will emerge; simultaneously, market pressures require payers to demonstrate more value and transparency, particularly as switching costs lower, new competitors enter, and previous sources of differentiation commoditize. Payers know they will need to pursue new… Show more

Healthcare payers face the prospect of faster clockspeed -- a leap forward in product cycles and waves of innovation. As healthcare information technology becomes more ubiquitous and connected, new platforms to improve outcomes will emerge; simultaneously, market pressures require payers to demonstrate more value and transparency, particularly as switching costs lower, new competitors enter, and previous sources of differentiation commoditize. Payers know they will need to pursue new opportunities, but are they prepared to win over successive rounds of product innovation? First mover advantages may mean little if fast followers have deeper and more flexible capabilities. Clockspeed suggests that payers must redesign their value chain to stake out and defend new territory in an IT-enabled landscape. Show less

The goal of this semi-annual article series
is to share innovative and provocative ideas on ways you can leverage
technology in your efforts to transform today’s health plan into an
integrated health services organization.