About
“Strive not to be a success, but rather to be of value.” —Albert Einstein
Who am…
Contributions
Activity
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Hi, LinkedIn! I’m looking for new talent! Do you mind helping me out and resharing?
Hi, LinkedIn! I’m looking for new talent! Do you mind helping me out and resharing?
Liked by Cassie Price✨
Experience
Licenses & Certifications
Volunteer Experience
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Goal Guru
FedEx Services
- 4 years 4 months
Education
Assist FX employees with setting goals using the Growth & Learning Portal with FedEx and also providing further growth & development resources to help each employee to advance their career within FedEx Corporation. Provided additional resources outside of FX for continuous learning.
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Volunteer
Fedex Cares
Donated annually and assist in food/clothing drives with department teams. Helped coordinate fundraising events to raise money for families in need.
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Volunteer
United Way
Donated annually to contribute to the families apart of the United Way program. Helped assist team with food drives.
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Volunteer
Girl Scouts Heart of the South
Science and Technology
Assisted in cookie sales and fundraising with Jr scouts.
Honors & Awards
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Q1 FY'22 - Revenue Services Circle of Excellence Award
Andrew Hosea, VP FedEx Revenue Services
Successfully completed two team projects using FedEx QDM principles.
"QDM (Quality Driven Management) is a Quality methodology — a collection of methods, techniques,
and tools that we use to improve our business processes (and also to help design new and better processes). But on the other hand, QDM is something more — a philosophy. QDM is a way we think about Quality first when making a decision. It’s an approach that encourages us to use disciplined reasoning and objective data, and…Successfully completed two team projects using FedEx QDM principles.
"QDM (Quality Driven Management) is a Quality methodology — a collection of methods, techniques,
and tools that we use to improve our business processes (and also to help design new and better processes). But on the other hand, QDM is something more — a philosophy. QDM is a way we think about Quality first when making a decision. It’s an approach that encourages us to use disciplined reasoning and objective data, and to avoid seat-of-the-pants guesswork. It’s an approach by which we connect every action." -
Rivet Award FY'21
Manager and Senior Manager at FedEx Services
FedEx Revenue Services Annual RIVET Award
“RIVET = Really Improving Value Every Time.”
RIVETs are those who “bring it every day” and make our team better through their production, their team spirit/leadership, their determination to be at work every day, and their customer focus.
Brazo Zulu #8 -
Revenue Services FY'21 Circle of Success Award
Andrew Hosea, VP FedEx Revenue Services
The Circle of Success award recognizes Revenue Services team members who consistently demonstrate superior results and performance in the areas of customer satisfaction, leadership, and overall business results.
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Brazo Zulu #7
Manager
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Brazo Zulu #6
Manager
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Brazo Zulu #5
Manager
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Brazo Zulu #4
FedEx Services
I assisted in vendor management and audit projects, correcting escalated billing adjustments promptly, providing detailed data of current billing issues, and identifying quality issues using FedEx QDM methods. My willingness and dedication to delivering outstanding communication with revenue managers, FedEx vendors, and the overall outsourcing transition led me to this recognition.
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Rivet Award FY'18
Manager and Senior Manager at FedEx Services
Given in recognition of outstanding contribution to the corporate business solutions department as leadership and results-driven professional. Developing procedures for customer satisfaction and decreased customer disputes promptly, resulting in my team having useful metrics on weekly revenue reports. Continuous training with my team on new enhancements and collaborated with revenue managers in bringing innovative ideas to help better customer retention.
Brazo Zulu #3 -
Bravo Zulu #2
FedEx Services
I assisted in training new hires and current employees on new projects, Salesforce, Oracle, and FedEx billing software. My efforts led to a Bravo Zulu Award (#2) from my manager for going above and beyond, demonstrating excellent leadership skills, and team building.
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Bravo Zulu #1
FedEx Services
Given in recognition for outstanding contribution to the team and leadership skills. Assisted in Volunteer work with FedEx, in support of FedEx Services Growth & Learning department and my efforts led to a Bravo Zulu Award (#1) from my manager for bringing positive spirit and resourceful information to the team. Also providing innovative solutions to better work current projects with an exemplary focus on team building.
Organizations
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Girls In Tech - Nashville
Mentee membership
- Present -
Clicked
Clicked Learning Community Member
- PresentClicked is a virtual work experience program that enables learners to access hands-on learning experiences to explore careers, build skills, and launch careers alongside corporate training partners and employers. I am actively participating in the following career tracks: - Salesforce Admin - Salesforce Consultant
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Blacks In Technology (BiT) Nashville
Community Member
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Greater Nashville Technology Council
Student Community Member
- Present -
AMA Women’s Leadership (WLC)
Individual Membership
- PresentAMA Women’s Leadership Center provides a supportive community and meaningful learning experiences throughout the year to help women develop new skills and prepare for future opportunities.
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American Marketing Association (AMA)
Paid Student Membership
- Present -
American Society for Quality (ASQ)
Individual Membership
- PresentRegistered Participant: 65640586
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Lean In Memphis Chapter
Member
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FedEx Toastmasters Club
Employee Membership
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