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Articles by Charles
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How we fixed hiring in our Managed IT Services firm.
How we fixed hiring in our Managed IT Services firm.
By Charles Swihart
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Do you like rough, muddy rides through the forest? We've got a match for you!
Do you like rough, muddy rides through the forest? We've got a match for you!
By Charles Swihart
Contributions
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You're concerned about your cybersecurity. What software can help you stay safe?
Backup is somewhat generic. There are many things to backup and many ways to do it. The first step is to assess your situation. Where's the data? In most small businesses, it's going to be an multiple places: Local server Cloud hosted server Cloud service (O365) Local laptop/desktop For the local server, you will want to backup to a local device and to an offsite location. For the Cloud hosted server, talk to your provider to see what options they have. For Cloud services, use a service like Datto SaaS Protection to backup to another location. For local PC files, use OneDrive with your O365 account and configure it to backup the Desktop and Documents folders. Ideally, have an IT firm assess your situation and make recommendation.
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You're concerned about your cybersecurity. What software can help you stay safe?
I see many companies still just running an antivirus software, but that will not stop hackers today. My firm has been providing IT support and cybersecurity services since 2003. Here is our checklist: Firewall, backups, spam protection, security for Office 365 (SaaS Alerts, Blackpoint, etc.), Next Gen AV, application whitelisting, EDR/MDR, Dark Web monitoring, password manager, user phish testing and periodic in-person classroom training. None of these things are "set it and forget it". Antivirus software break. Firewalls age. These things need to be monitored, managed and kept up to date. The place to start is to have an IT firm conduct a vulnerability assessment on your network to shine a light on the places you need to improve.
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How do you become an information technology administrator?
While college degrees are helpful, most of the best technical people I've worked with in my career didn't have one. In fact, for many, I think they ended up in technology partly because the degree they didn't have wasn't required. What is far more important than the education is aptitude. What good is a degree if you don't have the aptitude for this work to begin with? The right aptitude mean that while you don't know much tech right now, your brain is equipped to learn it and it's something you will probably enjoy. My firm hires a lot of techs and we count aptitude far above education and even experience. We use an online testing system to measure this and it has not steered us wrong yet. If you have an interest in IT, start there.
Activity
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A big shoutout to our amazing intern, Jed Comia, who's heading back to school at Tennessee Tech! 🎓🙌 Your energy, fresh ideas, and hard work made a…
A big shoutout to our amazing intern, Jed Comia, who's heading back to school at Tennessee Tech! 🎓🙌 Your energy, fresh ideas, and hard work made a…
Liked by Charles Swihart
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A Houston MEP consulting firm can help support flawless production for aerospace facilities. Want to learn…
A Houston MEP consulting firm can help support flawless production for aerospace facilities. Want to learn…
Liked by Charles Swihart
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We’re live at the sold-out AGC Houston Construction Leadership Council golf tournament at Wildcat Golf Club! Preactive IT Solutions is all set up on…
We’re live at the sold-out AGC Houston Construction Leadership Council golf tournament at Wildcat Golf Club! Preactive IT Solutions is all set up on…
Liked by Charles Swihart
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Preactive IT Solutions is thrilled to mark David Liebl's 11-year milestone as Professional Services Manager! His exceptional dedication and expertise…
Preactive IT Solutions is thrilled to mark David Liebl's 11-year milestone as Professional Services Manager! His exceptional dedication and expertise…
Liked by Charles Swihart
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A couple more jobs yesterday. A City of Katy street overlay package job and a Harris County neighborhood Reconstruction job. Greatful for…
A couple more jobs yesterday. A City of Katy street overlay package job and a Harris County neighborhood Reconstruction job. Greatful for…
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FileTrail is pleased to share a significant development that promises to transform the way we support your Governance, Risk, and Compliance (GRC)…
FileTrail is pleased to share a significant development that promises to transform the way we support your Governance, Risk, and Compliance (GRC)…
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Had a fantastic Ecolab QSR Field Sales Leadership Team meeting with North America District Managers, Area Managers, Director of Field Business…
Had a fantastic Ecolab QSR Field Sales Leadership Team meeting with North America District Managers, Area Managers, Director of Field Business…
Liked by Charles Swihart
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📊💚 We'll let the chart speak for itself. Learn more about our Platinum Bundle: https://loom.ly/n1UckTY
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