Dr. Charu Raheja

Telehealth nursing remains a critical component in the improvement of patient health outcomes and the reduction of practice revenue. The following is a high-level overview of the key roles that telehealth nurses play, not only in minimizing unnecessary emergency room visits, but also diminishing rates of morbidity and mortality. These are demonstrated through two key services:

Schmitt-Thompson Nurse Triage Protocols. By leveraging standardized protocols developed by Drs. Barton Schmitt… Show more

Telehealth nursing remains a critical component in the improvement of patient health outcomes and the reduction of practice revenue. The following is a high-level overview of the key roles that telehealth nurses play, not only in minimizing unnecessary emergency room visits, but also diminishing rates of morbidity and mortality. These are demonstrated through two key services:

Schmitt-Thompson Nurse Triage Protocols. By leveraging standardized protocols developed by Drs. Barton Schmitt and David Thompson, telehealth nurses are able to remotely evaluate the severity of patient symptoms and offer superior guidance on the types of care that those patients should seek. This standardized approach saves time for physicians, as well as ensures that all patient needs are addressed promptly and appropriately, regardless of their location.

Remote Patient Monitoring (RPM). The practice of remote patient monitoring has seen considerable advancements in the last few years. RPM records patient vitals in real time thanks to wearable sensors that are used at home. This service acts as an early warning system by detecting potentially harmful changes in health, allowing doctors to intervene sooner. RPM also comes with a financial incentive for healthcare providers through Medicare’s current reimbursement policies. When done effectively, an RPM program not only elevates patient care but also opens a new revenue stream, contributing to the financial health of a practice.

As a healthcare professional, we want you to have a comprehensive resource for how you can successfully integrate telehealth nursing within your own practice. The information that follows offers a thorough understanding of how these nurses and RPM can transform your patient care delivery, significantly reduce operational burdens, and generate additional revenue. Show less

In 2022, TriageLogic published an RPM ebook that outlines the common reasons why providers may experience setbacks with implementation, along with the steps they can take to overcome them. These solutions have been shown to reduce medical expenses, offer income to providers in the form of reimbursements, and greatly improve patient health outcomes.

TriageLogic has released a study they conducted of their telehealth nurse system during the COVID-19 pandemic that analyzes caller data, protocols used, and general changes in patient behavior to shed light on the efficacy of remote care in the modern medical age.

Corporate wellbeing programs often serve two main purposes: improve the overall health of employees and improve productivity in the workplace. This eBook will discuss how to define corporate wellbeing and what strategies managers and executives can use in order to develop a successful program that will improve employee engagement, productivity, and health. Throughout the eBook, we provide tips to generate and encourage participation in such programs through the use of technology, access to… Show more

Corporate wellbeing programs often serve two main purposes: improve the overall health of employees and improve productivity in the workplace. This eBook will discuss how to define corporate wellbeing and what strategies managers and executives can use in order to develop a successful program that will improve employee engagement, productivity, and health. Throughout the eBook, we provide tips to generate and encourage participation in such programs through the use of technology, access to resources, and creating healthy habits. Finally, we examine how to measure the effectiveness and ROI once your corporate wellbeing program is in place. Show less

This e-book on patient symptoms and outcomes provides a guideline for practices and hospitals about caller demographics, main symptoms, and outcomes from patient phone calls. It provides a reference tool for typical calls and a guide for managers when training triage nurses. Doctors and other medical providers can also use the contents of this e-book to educate their patients on when to call a triage nurse.

Telephone triage requires the ability to make quick and effective decisions for your Patients based on limited information. When using telephone triage to support your practice, it is vital that your solution be efficient and effective. This resource offers practical action steps to evaluate your call center platform. It is available on our website. If you like the book, please review us in the Amazon store.

Winner of 2005 William F. Sharpe Award for Scholarship in Financial Research, Best Paper in Journal of Financial and Quantitative Analysis