Christoph Dankert

In a turbulent environment, it is vital for healthcare companies to build business models that can withstand uncertainty and change.

A comprehensive model shows how far-reaching trends in the massive industry will influence the growth of profit pools — and how payors and providers should respond. By 2025, some US$1.5 trillion in annual revenue (more than one-third of total industry sales) will change hands across the U.S. healthcare industry, with a corresponding shift of nearly $400 billion in profits (roughly one-quarter of the industry total). To position themselves to capitalize on the shifting profit pools, management… Show more

A comprehensive model shows how far-reaching trends in the massive industry will influence the growth of profit pools — and how payors and providers should respond. By 2025, some US$1.5 trillion in annual revenue (more than one-third of total industry sales) will change hands across the U.S. healthcare industry, with a corresponding shift of nearly $400 billion in profits (roughly one-quarter of the industry total). To position themselves to capitalize on the shifting profit pools, management teams need to start engaging in scenario planning, assess how various shifts will play out, and determine the implications for their company’s bottom line. In other words, they need to distinguish signal from noise. Show less

Revolutionary changes in the delivery, financing, and management of healthcare present a choice: Do you want to be a gold miner or a bartender?

The destabilization of healthcare has begun. Information access is moving to the palm of your hand and the patient is moving to the Cloud, thanks to continuous monitoring through wearable technologies and smartphone apps.  At the same time, healthcare delivery is moving out of the doctor’s office and into everyday life through retail clinics, home-based diagnostics, and telemedicine. And government is playing a dual role as payor and regulator. All of this is converging to change where and by… Show more

The destabilization of healthcare has begun. Information access is moving to the palm of your hand and the patient is moving to the Cloud, thanks to continuous monitoring through wearable technologies and smartphone apps.  At the same time, healthcare delivery is moving out of the doctor’s office and into everyday life through retail clinics, home-based diagnostics, and telemedicine. And government is playing a dual role as payor and regulator. All of this is converging to change where and by whom medical decisions are made creating a veritable Gold Rush where profit pools are shifting and two types of players are emerging: The Goldminer and The Bartender Show less

By applying tools that have already proven their merit in manufacturing industries — like lean and Six Sigma — health plans can reduce administrative operations costs as much as 15 to 25 percent, while improving quality and service levels.