Clint Oram

A system and method for performing automatic detection, storage, correlation and retrieval of specific electronic communications data from heterogeneous computer systems and storage with non-normalized representation of this data on a computer system running specialized software are provided.

In a preferred embodiment, the CRM system is software based and more preferably is an open source software CRM system. The CRM system in accordance with the invention may include a process for determining the number of queries per page of the CRM application. Using this determination of the number of queries per page, the developer is able to diagnose performance issues during development and to quickly isolate the source of queries in the CRM application.

The CRM system may also include… Show more

In a preferred embodiment, the CRM system is software based and more preferably is an open source software CRM system. The CRM system in accordance with the invention may include a process for determining the number of queries per page of the CRM application. Using this determination of the number of queries per page, the developer is able to diagnose performance issues during development and to quickly isolate the source of queries in the CRM application.

The CRM system may also include a module loader/unloader portion that allows for easy end user administration of adding and removing components from the CRM application. The components that may be added or removed may include language packs, upgrades, new modules, and themes. Show less

A team based row level security system and method are provided that permits items of data to be shared across a team.

A software-based customer relationship management system and method are provided. The system has a client and a primary installation that has a database that contains a plurality of pieces of information, one or more modules that access the database to pull pieces of information from the database based on a request from the client and display a user interface to the user containing the requested information and one or more controllers that control access by the client to the one or more modules… Show more

A software-based customer relationship management system and method are provided. The system has a client and a primary installation that has a database that contains a plurality of pieces of information, one or more modules that access the database to pull pieces of information from the database based on a request from the client and display a user interface to the user containing the requested information and one or more controllers that control access by the client to the one or more modules and the database. The system also may have a portal generated based on the primary installation wherein a user interface of the portal is updated based on a user interface of the primary installation. Show less

A software-based customer relationship management system and method.

Embodiments of the present invention provide a method, system and computer program product for automated action building in a CRM system based upon social networking data changes detected in a social network. In an embodiment of the invention, a method for automated action building in a CRM system based upon social networking data changes detected in a social network is provided. The method includes registering different customers in a CRM application for social network monitoring and detecting… Show more

Embodiments of the present invention provide a method, system and computer program product for automated action building in a CRM system based upon social networking data changes detected in a social network. In an embodiment of the invention, a method for automated action building in a CRM system based upon social networking data changes detected in a social network is provided. The method includes registering different customers in a CRM application for social network monitoring and detecting an event for one of the registered different customers in a social networking system communicatively coupled to the CRM application over a computer communications network. The method additionally includes responding to the event by posting an action in the CRM application for the one of the registered different customers. Show less

A system and method are provided that allows, by adding a loadable module to the language runtime engine and overriding some of the core engine's operating system access functionality, the system to create a customizable copy of the installed application without creating complete copies of the actual files (scripts, executables, binaries, etc.) and without redundancies in content storage.

A business software application system and method are provided that have a productivity bar and an expression engine.

A data center edition system and method are provided. In one embodiment, a software data center edition system comprises a computer installation, one or more nodes in the computer installation, each node having a plurality of computing devices wherein each computing device operates on a software platform and executes a deployment of a software application on the computing device so that the deployments of the software application are distributed across the data center, and the computer… Show more

A data center edition system and method are provided. In one embodiment, a software data center edition system comprises a computer installation, one or more nodes in the computer installation, each node having a plurality of computing devices wherein each computing device operates on a software platform and executes a deployment of a software application on the computing device so that the deployments of the software application are distributed across the data center, and the computer installation having a data center edition application that administers the installations of the software application distributed across the computer installation and provides a unified application management console. Show less