About
With over 20 years of experience as a CEO, strategic advisor, consultant, and board…
Articles by Joseph
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Auld Lang Syne (What I learned by singing a song I never understood!)
Auld Lang Syne (What I learned by singing a song I never understood!)
By Joseph Cuticelli
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Generation Z: The Future of Care for You and Your Residents
Generation Z: The Future of Care for You and Your Residents
By Joseph Cuticelli
Contributions
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Here's how you can effectively manage difficult clients to advance in your client relations career.
Effectively managing difficult clients can advance your client relations career. Start by actively listening and showing empathy to build trust and diffuse tension. Stay calm and composed, maintaining professionalism under pressure. Set clear expectations from the beginning about timelines, deliverables, and pricing, and refer back to these when conflicts arise. Be proactive, focusing on solutions rather than excuses, and maintain open communication to keep clients informed. Set boundaries to manage unreasonable demands and learn to say “no” tactfully by offering alternatives. By combining empathy, clear communication, and problem-solving, you can build stronger client relationships and enhance your career.
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Your team is struggling to meet deadlines and deliver quality work. How can you inspire them to excel?
To inspire your team, set clear expectations and SMART goals, ensuring everyone understands their role and the impact of their work. Foster ownership by empowering individuals and promoting accountability within the team. Lead by example, address obstacles, and provide necessary resources. Recognize and reward achievements to boost morale, while promoting open communication and collaboration. Invest in professional development and ensure a healthy work-life balance to avoid burnout. By combining support, recognition, and accountability, you can motivate your team to meet deadlines and deliver high-quality results.
Activity
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We’re committed to embracing technology and data-driven innovation, setting the stage for a dining revolution. https://lnkd.in/dNeeWyjC
We’re committed to embracing technology and data-driven innovation, setting the stage for a dining revolution. https://lnkd.in/dNeeWyjC
Liked by Joseph Cuticelli
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I’m thrilled to share the inspiring story of Richard Schenkel, a true testament to the power of resilience, hard work, and an entrepreneurial…
I’m thrilled to share the inspiring story of Richard Schenkel, a true testament to the power of resilience, hard work, and an entrepreneurial…
Shared by Joseph Cuticelli
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Today we kick off our month-long observance of National Workforce Development Month—an occasion to spotlight the diverse career opportunities in…
Today we kick off our month-long observance of National Workforce Development Month—an occasion to spotlight the diverse career opportunities in…
Liked by Joseph Cuticelli
Experience
Volunteer Experience
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Board Chair
Generations United
- Present 8 years 8 months
Social Services
Dynamic organization advocating for a world that values all ages. www.gu.org
Organizations
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Generations United
Board Member
- Present
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I've been taking a closer look at my food choices recently, aiming to align my diet more with better health. Inspired by dishes like the one shared…
I've been taking a closer look at my food choices recently, aiming to align my diet more with better health. Inspired by dishes like the one shared…
Shared by Joseph Cuticelli
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🎉 Generations United staff were thrilled to celebrate the Paralympics and Disability Pride at The White House! Don’t miss out on the action—tune…
🎉 Generations United staff were thrilled to celebrate the Paralympics and Disability Pride at The White House! Don’t miss out on the action—tune…
Liked by Joseph Cuticelli
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Food is health. Food is community. Food is an experience to be savored. We’re ushering in the future of food services. Join us:…
Food is health. Food is community. Food is an experience to be savored. We’re ushering in the future of food services. Join us:…
Liked by Joseph Cuticelli
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🚨 I've got some news... I attend more conferences than just about anyone in the senior living space. I like them all and have a few standout…
🚨 I've got some news... I attend more conferences than just about anyone in the senior living space. I like them all and have a few standout…
Liked by Joseph Cuticelli
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We say no to the status quo. Welcome to the future of hospitality. Follow us to join the movement. https://lnkd.in/epdgCKXS
We say no to the status quo. Welcome to the future of hospitality. Follow us to join the movement. https://lnkd.in/epdgCKXS
Liked by Joseph Cuticelli
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