Experience
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Education
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Activities and Societies: President of Political Economy Club
Honors & Awards
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Unsung Hero Award
Amazon Marketplace
"Daryl is the Seller Support, Associate Experience Behavioral Economist who has, for the very first time, brought analytic rigor to the topic of associate engagement. Daryl’s work and insight has elevated how Seller Support thinks about the associate experience and its impacts on Sellers and the business. Because of Daryl’s work, we are able to tie inputs to engagement, productivity and support quality across a number of variables. Daryl’s work has also identified correlations between…
"Daryl is the Seller Support, Associate Experience Behavioral Economist who has, for the very first time, brought analytic rigor to the topic of associate engagement. Daryl’s work and insight has elevated how Seller Support thinks about the associate experience and its impacts on Sellers and the business. Because of Daryl’s work, we are able to tie inputs to engagement, productivity and support quality across a number of variables. Daryl’s work has also identified correlations between business-related decisions (e.g., scheduling practices, training, tools, etc.) and the Associates’ sense of value, forming what we now understand to be the Four Pillars of Associate Engagement, and the Virtuous Cycle of Engagement. Daryl’s work in linking engagement to Seller experience in a predictive, measurable way, moves the parameters of what we know the potential of Associate engagement to be for Seller Support in 2017 and beyond. She is exemplary in Customer Obsession, Ownership, Bias for Action, Invent & Simplify, Are Right a Lot, and Learn & Be Curious."
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