About
Leadership Matters! If you're not visible you're not leading! Healthcare Executive…
Articles by David
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August 2024 HRO Theme of the Month (TOM) is aligned to the HRO Value Commit to Zero Harm
August 2024 HRO Theme of the Month (TOM) is aligned to the HRO Value Commit to Zero Harm
By David I.
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July 2024 HRO Theme of the Month (TOM) is aligned to the HRO Support a Culture of Safety
July 2024 HRO Theme of the Month (TOM) is aligned to the HRO Support a Culture of Safety
By David I.
Activity
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Thrilled to be apart of the inaugural Tampa TITAN 100! This recognition brings great credit to the Department of Veteran Affairs and honors the daily…
Thrilled to be apart of the inaugural Tampa TITAN 100! This recognition brings great credit to the Department of Veteran Affairs and honors the daily…
Shared by David I.
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Congratulations to our 2024 Tampa TITAN 100! We are honored to recognize and celebrate the TOP 100 leaders in Tampa!
Congratulations to our 2024 Tampa TITAN 100! We are honored to recognize and celebrate the TOP 100 leaders in Tampa!
Liked by David I.
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So grateful for an amazing healthcare team! Come join us if your interested in caring for American Heroes! The 2024 VA All Employee Survey (AES) for…
So grateful for an amazing healthcare team! Come join us if your interested in caring for American Heroes! The 2024 VA All Employee Survey (AES) for…
Shared by David I.
Experience
Education
Licenses & Certifications
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Fellow of the American College of Healthcare Executives (FACHE)
American College of Healthcare Executives
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Certified Nurse Aide
The State Of South Carolina
Issued ExpiresCredential ID 113953E -
Emergency Medical Technician - Basic
South Carolina Department of Health and Environmental Control
Issued ExpiresCredential ID 25717
Volunteer Experience
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Youth Soccer Coach
Basehor Champion League
- 4 years 2 months
Children
Designed and taught basic sports strategies to an assigned group of youngsters. Lead over all team activities and taught valuable sporting skills such as teamwork, fair play, and sportsmanship.
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District 6 VA Regent
American College of Healthcare Executives
- Present 6 months
Health
ACHE’s Council of Regents is made up of leaders elected by their districts to represent their members and influence the greater good of the organization. With an understanding of ACHE’s policies, programs and services, and the needs of their districts, the Council harnesses their collective skill and will to advance ACHE’s vision, mission and values. In addition to providing advice and counsel to the Board of Governors, the Council also has the important responsibility of electing the Board of…
ACHE’s Council of Regents is made up of leaders elected by their districts to represent their members and influence the greater good of the organization. With an understanding of ACHE’s policies, programs and services, and the needs of their districts, the Council harnesses their collective skill and will to advance ACHE’s vision, mission and values. In addition to providing advice and counsel to the Board of Governors, the Council also has the important responsibility of electing the Board of Governors and its Chair. It is through the Council’s governance support that the Board of Governors is able to steer our national organization and carry out ACHE’s mission through a rich ecosystem.
Publications
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Implementing Trustworthy AI in VA High Reliability Health Care Organizations
Fed Pract. 2024 February;41(2):40 | doi:10.12788/fp.0454
Background: Artificial intelligence (AI) has great potential to improve health care quality, safety, efficiency, and access. However, the widespread adoption of health care AI needs to catch up to other sectors. Challenges, including data limitations, misaligned incentives, and organizational obstacles, have hindered implementation. Strategic demonstrations, partnerships, aligned incentives, and continued investment are needed to enable responsible adoption of AI. High reliability health care…
Background: Artificial intelligence (AI) has great potential to improve health care quality, safety, efficiency, and access. However, the widespread adoption of health care AI needs to catch up to other sectors. Challenges, including data limitations, misaligned incentives, and organizational obstacles, have hindered implementation. Strategic demonstrations, partnerships, aligned incentives, and continued investment are needed to enable responsible adoption of AI. High reliability health care organizations offer insights into safely implementing major initiatives through frameworks like the Patient Safety Adoption Framework, which provides practical guidance on leadership, culture, process, measurement, and person-centeredness to successfully adopt safety practices. High reliability health care organizations ensure consistently safe and high quality care through a culture focused on reliability, accountability, and learning from errors and near misses.
Observations: The Veterans Health Administration applied a high reliability health care model to instill safety principles and improve outcomes. As the use of AI becomes more widespread, ensuring its ethical development is crucial to avoiding new risks and harm. The US Department of Veterans Affairs National AI Institute proposed a Trustworthy AI Framework tailored for federal health care with 6 principles: purposeful, effective and safe, secure and private, fair and equitable, transparent and explainable, and accountable and monitored. This aims to manage risks and build trust.
Conclusions: Combining these AI principles with high reliability safety principles can enable successful, trustworthy AI that improves health care quality, safety, efficiency, and access. Overcoming AI adoption barriers will require strategic efforts, partnerships, and investment to implement AI responsibly, safely, and equitably based on the health care context. -
Creating, executing and sustaining a high-reliability organization in health care
The Learning Organization © Emerald Publishing Limited 0969-6474
This study demonstrates how becoming a high-reliability institution in health care is a priority, given
the high-risk environment in which an error can result in harm. Literature conceptually supports the need for highly reliable health care facilities but does not show a comprehensive approach to operationalizing the concept into the daily workforce to support patients. The Veterans Health Administration closes the gap by documenting a case study that not only demonstrates specific actions…This study demonstrates how becoming a high-reliability institution in health care is a priority, given
the high-risk environment in which an error can result in harm. Literature conceptually supports the need for highly reliable health care facilities but does not show a comprehensive approach to operationalizing the concept into the daily workforce to support patients. The Veterans Health Administration closes the gap by documenting a case study that not only demonstrates specific actions and functions that create a high-reliability organization (HRO) for safety and improvement but also created a learning organization by spreading the knowledge to other facilities.Other authorsSee publication -
The divides that health organisations experience on their journey towards high reliability: Moving from theory to practice
Management in Healthcare
Organisations, specifically in the healthcare industry, often find themselves in a state of ‘Reliability Divide’. This is a concept that the authors have developed to explain why most organisations never realise the culture change needed to become highly reliable. In an organisation there is a variable time frame to get to daily work. Because of the time involved, some of the front-line staff who participated in theory, academics and now operations have become mid- or lower senior level…
Organisations, specifically in the healthcare industry, often find themselves in a state of ‘Reliability Divide’. This is a concept that the authors have developed to explain why most organisations never realise the culture change needed to become highly reliable. In an organisation there is a variable time frame to get to daily work. Because of the time involved, some of the front-line staff who participated in theory, academics and now operations have become mid- or lower senior level leaders. Along the journey they become the vector that infiltrates the organisation to reach Fabric. Multidirectional high reliability organisation (HRO) adoption starts to occur here, which further drives an organisation towards zero harm (nirvana).
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High Reliability Organization Principles Improve VA Workplace Burnout The Truman THRIVE2 Model
American Journal of Medical Quality
Provider burnout is a significant health care concern. It is unclear whether high reliability organization (HRO) practices can prevent it. The Truman Veterans Affairs Medical Center (VAMC) undertook an initiative implementing HRO principles and assessed for impact on burnout metrics. This became known as the Transformative HRO Initiative Via Employee Engagement (THRIVE2) model. THRIVE2 consisted of Just Culture training, Clinical Team Training, and continuous process improvement through Lean…
Provider burnout is a significant health care concern. It is unclear whether high reliability organization (HRO) practices can prevent it. The Truman Veterans Affairs Medical Center (VAMC) undertook an initiative implementing HRO principles and assessed for impact on burnout metrics. This became known as the Transformative HRO Initiative Via Employee Engagement (THRIVE2) model. THRIVE2 consisted of Just Culture training, Clinical Team Training, and continuous process improvement through Lean. Truman VAMC was compared with other Veterans Health Affairs (VHA) facilities regarding burnout and employee satisfaction metrics. Truman VAMC saw significant changes in multiple HRO metrics (P < 0.001) as well as improvements in work group psychological safety and employee exhaustion (P < 0.001). High burnout rates decreased by 52% (6.2%–2.95%; P < 0.001). Truman VAMC went from 75th to the No. 1 ranked VHA facility regarding Best Places to Work. These findings have significant national policy implications given the effects of burnout.
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A High-Reliability Organization Framework for Health Care - A Multiyear Implementation Strategy and Associated Outcomes
Journal of Patient Safety
A framework for implementing high-reliability organizations (HROs) in the nuclear power and aviation industries is well established and grounded in 5 core principles: preoccupation with failure, sensitivity to operations, reluctance to simplify, commitment to resilience, and deference to expertise. Translating HRO principles to health care has become a major focus to manage risk and reduce harm. Several strategies have been published without consensus as to either a specific framework for HRO…
A framework for implementing high-reliability organizations (HROs) in the nuclear power and aviation industries is well established and grounded in 5 core principles: preoccupation with failure, sensitivity to operations, reluctance to simplify, commitment to resilience, and deference to expertise. Translating HRO principles to health care has become a major focus to manage risk and reduce harm. Several strategies have been published without consensus as to either a specific framework for HRO implementation or the outcome metrics for measuring success. The Veterans Health Administration (VHA) National Center for Patient Safety (NCPS) developed a high-reliability hospital (HRH) model for HRO implementation and piloted this model in a single Department of Veterans Affairs (VA) Medical Center during a 3-year period. This article describes detailed steps for HRH model implementation and analyzes its impact on patient safety culture and clinical outcomes. The HRH model focuses on multiple HRO principles over a protracted period with an expectation that patient safety infrastructure, practices, and culture will improve and over time result in improved clinical outcomes. #highreliability #patientsafety #trumanva #kcva #va #davidbisaacks #patientexperience #reliability #hro
Courses
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DOD Vanguard Senior Executive Leadership Program
August 2023
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Lean Black Belt
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Lean Six Sigma Green Belt
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Lean Six Sigma Yellow Belt
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Honors & Awards
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Presidential Rank Award (Meritorious)
President of the United States of America
Presidential Rank Awards (PRA) – one of the most prestigious awards in the federal career civil service – for their extraordinary service to Veterans, their families, caregivers, and survivors. Chosen by the President, the PRAs recognize the hard work and important contributions of dedicated civil servants in the American federal workforce.
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Ninth Annual Secretary’s Diversity & Inclusion Excellence Award
Secretary of the Department of Veterans Affairs
Achievement of outstanding results through unusually effective leadership, skill, innovation and perseverance in the areas of diversity and inclusion.
1. Grow a diverse, high-performing workforce that reflects all segments of our society and values all aspects of our human diversity.
2. Cultivate an inclusive work environment and create an engaged organization that leverages diversity and empowers all contributors.
3. Facilitate outstanding, responsive public service through…Achievement of outstanding results through unusually effective leadership, skill, innovation and perseverance in the areas of diversity and inclusion.
1. Grow a diverse, high-performing workforce that reflects all segments of our society and values all aspects of our human diversity.
2. Cultivate an inclusive work environment and create an engaged organization that leverages diversity and empowers all contributors.
3. Facilitate outstanding, responsive public service through principled leadership, shared accountability, and educated stakeholders. -
ACHE VA Regents Senior Healthcare Award
American College of Healthcare Executives (ACHE)
For demonstration of leadership ability, innovation, creative management, and the capability to develop their organization and promote its growth and stature in the community.
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Distinguished Service Award
Missouri Hospital Association
For service above and beyond the call of duty during the COVID-19 pandemic response. This award represents the distinguished service provided by all KCVA hospital employees, and recognizes their extraordinary contributions and sacrifices demonstrated throughout 2020.
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Bob Harvey Award
Missouri Veterans Commission
The Missouri Veterans Commission awarded David Isaacks as the recipient of the prestigious Bob Harvey Award!
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Top 20 Under 40 Business Professionals
Columbia Business Times
Recognized as one of 'Top 20 Under 40' Business Professionals within the Columbia, MO community.
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19th annual Prince William Regional Chamber of Commerce Valor Awards
Prince William Regional Chamber of Commerce
Staff Sgt. David B. Isaacks received the Bronze Medal for rescuing a pilot on base after an aircraft mishap.
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Outstanding Graduate
Distance Education and Training Council (DETC)
Award recognizes outstanding academic achievement and the exemplary contributions of students who study with accredited distance education institutions.
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Marine Corps Institute Graduate of the Year
United States Marine Corps
Marine Corps Institute Graduate of the Year award recognizes a Marine whose record of self-study and education, through MCI course work, best exemplifies excellence in the lifelong study of the professional arms.
Languages
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English
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Organizations
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American College of Healthcare Executives (ACHE)
Fellow
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Executive Advisory Board for the Center for Healthcare Research
Board Member
-Board Member
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Kansas Association of Health Care Executives (KAHCE)
Committee Member
-Education Committee Member, 2012 - 2015 Communication Committee Member, 2012 - 2015
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A ribbon cutting ceremony was held Friday morning for the Lakeland VA Clinic. The 121,000-square-foot building expands on the resources and services…
A ribbon cutting ceremony was held Friday morning for the Lakeland VA Clinic. The 121,000-square-foot building expands on the resources and services…
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Pioneering Health Care Solutions: AI Innovations Take Shape at Hackathon: Teaming up with the VHA's Innovation Ecosystem, Microsoft, and MIT Hacking…
Pioneering Health Care Solutions: AI Innovations Take Shape at Hackathon: Teaming up with the VHA's Innovation Ecosystem, Microsoft, and MIT Hacking…
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Dr. Samara Martinez is no stranger to military culture and what it means to serve. Born at Darnall Army Hospital at Fort Cavazos, formerly Fort Hood,…
Dr. Samara Martinez is no stranger to military culture and what it means to serve. Born at Darnall Army Hospital at Fort Cavazos, formerly Fort Hood,…
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VFW Auxiliary Donates $105K to Women Veterans: The VA Sunshine Healthcare Network (VISN 8) accepted a donation of more than $105K from the Veterans…
VFW Auxiliary Donates $105K to Women Veterans: The VA Sunshine Healthcare Network (VISN 8) accepted a donation of more than $105K from the Veterans…
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NF/SGVHS Recognized for 2024 VHA National Community Partnership Challenge: The North Florida / South Georgia Veterans Health Systems’ Suicide…
NF/SGVHS Recognized for 2024 VHA National Community Partnership Challenge: The North Florida / South Georgia Veterans Health Systems’ Suicide…
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James A. Haley Veterans’ Hospital Receives Gold Milestone Recognition: By achieving IAC Vascular Testing accreditation for 30 years, the Tampa VA has…
James A. Haley Veterans’ Hospital Receives Gold Milestone Recognition: By achieving IAC Vascular Testing accreditation for 30 years, the Tampa VA has…
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Bay Pines Helping Veterans Overcome PTSD: Awareness and treatment options for Veterans experiencing Post-Traumatic Stress Disorder (PTSD) has…
Bay Pines Helping Veterans Overcome PTSD: Awareness and treatment options for Veterans experiencing Post-Traumatic Stress Disorder (PTSD) has…
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Finding Purpose in the HERD: From a hundred-pound four-legged friend to a one thousand-pound four-legged friend, U.S. Air Force Veteran Scott McLean,…
Finding Purpose in the HERD: From a hundred-pound four-legged friend to a one thousand-pound four-legged friend, U.S. Air Force Veteran Scott McLean,…
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From Combat to Canines. After a legacy of thirty service years in the U.S. Marine Corps, Ramon Gallimore, a retired Master Gunnery Sergeant, faced a…
From Combat to Canines. After a legacy of thirty service years in the U.S. Marine Corps, Ramon Gallimore, a retired Master Gunnery Sergeant, faced a…
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Testimonial: How the VA helps Army Veteran Otero manage Amyotrophic Lateral Sclerosis: I was 34 years old when I was diagnosed with ALS. I was…
Testimonial: How the VA helps Army Veteran Otero manage Amyotrophic Lateral Sclerosis: I was 34 years old when I was diagnosed with ALS. I was…
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Las mujeres Veteranas se han ganado y merecen la mejor atención médica. Su equipo de atención médica femenina de VA está dedicado a respaldar su…
Las mujeres Veteranas se han ganado y merecen la mejor atención médica. Su equipo de atención médica femenina de VA está dedicado a respaldar su…
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