Debbie Boone,BS, CVPM

Article with 6 steps to creating good veterinary team work focused on gaining compliance for preventive care in pets. copy this to go directly to page 54. http://todaysveterinarytechnician.epubxp.com/i/839425-jul-aug-2017

Discussion of how to approach asking for a raise or setting salary for a contract in veterinary medicine. Peer reviewed

Building a successful veterinary practice involves a myriad of skills and knowledge with two
basic and essential components: effective leadership and competent management. A
well-run veterinary clinic is essential for providing excellent quality care, outstanding client
service, financial profitability, and a productive work environment. However, the multitude of
practice management resources can be overwhelming.
This document provides a simple checklist of the fundamental… Show more

Building a successful veterinary practice involves a myriad of skills and knowledge with two
basic and essential components: effective leadership and competent management. A
well-run veterinary clinic is essential for providing excellent quality care, outstanding client
service, financial profitability, and a productive work environment. However, the multitude of
practice management resources can be overwhelming.
This document provides a simple checklist of the fundamental components of effective
practice management along with additional topic resources for more in-depth study or
personalized help. Show less

Team training plan for handling a patient and client when the patient has a traumatic brain injury.

A practical workbook designed to give veterinary practice owners and managers the tools they need to create monthly paid veterinary wellness plans. Created by two industry experts and the results of 4 years of research this book has everything you need to build viable, profitable and successful Healthy Pet Plans for your veterinary practice.

Interview with me and other experts discussing creating Monthly Preventative care plans in private veterinary practices.

Peer Reviewed article discusses the challenges of developing and implementing monthly paid preventative care (wellness) plans in veterinary hospitals. Solutions are offered.

Discussion of the benefits of monthly paid wellness plans for pet and veterinary hospitals.

Feed back from my Webster Veterinary University reception skills students about why they are struggling to perform their best and what managers can do to support them

Rebutle to Dr. Rollo's article stating that Receptionists have the worst job in the hospital. Based on my personal experience at the front desk of a veterinary hospital.

Companion piece to Managers : Why Receptionists Hate You. Based on Feedback from more than 2000 reception skills students in my Webster Veterinary Supply training class

Discussion and solution of issues team members have with managers and practice owners.

Discussion with veterinary dental specialists on how to promote feline dental care in practice.

Proceedings from a lecture on customer service for veterinary teams. Presented at the 2012 NCVC

Roundtable discussion with dental experts.