About
Dian Taylor is a 4x Microsoft Business Applications MVP and Dynamics 365 (CRM) Presales…
Courses by Dian
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Learning Microsoft Dynamics for Customer Service1h 33m
Learning Microsoft Dynamics for Customer Service
By: Dian Taylor
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Microsoft Dynamics 365 Sales Essential Training1h 33m
Microsoft Dynamics 365 Sales Essential Training
By: Dian Taylor
Articles by Dian
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Microsoft Dynamics CRM StartSmart Solutions
Microsoft Dynamics CRM StartSmart Solutions
By Dian Taylor 🇳🇱 🇺🇸
Activity
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I’m having a great time on vacation, visiting my friends and family in the Netherlands. One of the highlights is always lunch with Daniel (and mom)…
I’m having a great time on vacation, visiting my friends and family in the Netherlands. One of the highlights is always lunch with Daniel (and mom)…
Shared by Dian Taylor 🇳🇱 🇺🇸
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If you haven’t registered yet for #PPCC then you better hurry up! Use code TAYLOR100 for $100 off registration and join me and our team from RSM US…
If you haven’t registered yet for #PPCC then you better hurry up! Use code TAYLOR100 for $100 off registration and join me and our team from RSM US…
Shared by Dian Taylor 🇳🇱 🇺🇸
Experience
Education
Licenses & Certifications
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Power Platform Samples - Microsoft 365 & Power Platform Community 2023
Microsoft 365 & Power Platform Community
Issued -
MB2-707 Microsoft Dynamics CRM Customization & Configuration for CRM 2015
Microsoft
IssuedCredential ID F417-8450 -
MB2-703 Microsoft Dynamics CRM 2013 Customization & Configuration
Microsoft
IssuedCredential ID E759-8467 -
MB2-866 Microsoft Dynamics CRM 2011 Customizations & Configuration
Microsoft
IssuedCredential ID D560-5597
Courses
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HR Management
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Projects
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Call Center Microsoft Dynamic 2011 implementation
- Present
This is the replacement of Sugar CRM for call center. Redesigned and improved functionality of new Dynamic CRM 2011 based on Executive management objectives and fully integrated with new Nortridge Loan system, replacing an home grown processing application, to stream line processing from submission of an application to final funding and closing contracts.
Other creators -
Microsoft Dynamics CRM 2013 Implementation
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We implemented Microsoft Dynamics CRM 2013 for Home Team Marketing. We moved all the data from excel documents and 2 seperate CRM systems into Dynamics CRM.
Other creatorsSee project
Honors & Awards
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Community All Star Award
D365 CE Community
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Business Application MVP award
Microsoft
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Business Applications MVP Award
Microsoft
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Business Applications MVP Award
Microsoft
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Business Applications MVP Award
Microsoft
Languages
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Dutch
Native or bilingual proficiency
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English
Native or bilingual proficiency
Recommendations received
75 people have recommended Dian
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