About
With over 15 years of cross-functional experience in the SaaS industry, I've nurtured my…
Articles by Donavon
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Let’s Get Honest [7 Steps to ANSWER the call to dream]
Let’s Get Honest [7 Steps to ANSWER the call to dream]
By Donavon Roberson
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Choose to be AWARE [7 Steps to ANSWER the call to dream]
Choose to be AWARE [7 Steps to ANSWER the call to dream]
By Donavon Roberson
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Your dream life is calling...are you ready to ANSWER the call?
Your dream life is calling...are you ready to ANSWER the call?
By Donavon Roberson
Contributions
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Here's how you can advance your career by leveraging teamwork.
Clear communication is vital, especially if a team filled with the diversity is going to function correctly. I often find that those differences in perspectives and experiences bring differences in communication styles. It’s important to assume positive intent when working with a diverse team because miscommunication is almost inevitable. I also believe that communicating in person, whether that’s on a phone call, face-to-face, or via a video conference session, is much more effective than using written communication. Too many things get lost in translation when sending them over written forms of communication only.
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Here's how you can advance your career by leveraging teamwork.
Something that I think is extremely valuable when embracing diversity is that we’re not just talking about differences in background or experience or ethnicities or genders, we’re also talking about differences with regard to personalities and perspectives. I work with several different team members and find that the variety of background and perspective that we each bring is helpful. The teams where I find the most success are often the teams that understand the diverse perspectives that each of us brings, and we allow each person to act from their native genius. Some are better tactics. Others are better at strategy. Others are better at connecting the dots. All working in harmony for the good of the customer is where success happens.
Activity
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I’m excited to be attending one of the most anticipated events of the year, the Eliances, Where Entrepreneurs Align GRANDtable on September 10th at…
I’m excited to be attending one of the most anticipated events of the year, the Eliances, Where Entrepreneurs Align GRANDtable on September 10th at…
Liked by Donavon Roberson
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Dive into the latest PagerDuty Executive Spotlight with Ahmed Elsayed, UK CIO & Digital Engineering Director at Vodafone.
Dive into the latest PagerDuty Executive Spotlight with Ahmed Elsayed, UK CIO & Digital Engineering Director at Vodafone.
Shared by Donavon Roberson
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Privileged to meet Michael Whittle today - flippin' love this guy's heart for local pastors - and his commitment to helping the Church navigate the…
Privileged to meet Michael Whittle today - flippin' love this guy's heart for local pastors - and his commitment to helping the Church navigate the…
Liked by Donavon Roberson
Licenses & Certifications
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Post Graduate Program in Artificial Intelligence for Leaders
McCombs School of Business
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Advance Your Skills in Predictive Analytics
LinkedIn
IssuedCredential ID https://www.linkedin.com/learning/paths/advance-your-skills-in-predictive-analyt -
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Customer Success Manager Certified Professional
Pulse Academy by Gainsight
Issued ExpiresCredential ID 130506595 -
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Amazon Advertising Sponsored Ads Accredidation
Amazon Advertising
Issued ExpiresCredential ID 207252 -
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Customer Success Manager ADVANCED Certified Professional
Pulse Academy by Gainsight
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Volunteer Experience
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Co-Chair
PagerDuty
- Present 2 years 5 months
i18n_veterans
As the Co-Chair of PatriotDuty, an Employee Resource Group (ERG) dedicated to supporting Military and First Responders, as well as their friends, family, and allies, my role encompasses a range of vital responsibilities. Firstly, I provide leadership and coordination within the group, guiding our members in planning and executing events, workshops, and discussions that align with our mission.
Effective communication is paramount; I serve as the primary liaison between our ERG and company…As the Co-Chair of PatriotDuty, an Employee Resource Group (ERG) dedicated to supporting Military and First Responders, as well as their friends, family, and allies, my role encompasses a range of vital responsibilities. Firstly, I provide leadership and coordination within the group, guiding our members in planning and executing events, workshops, and discussions that align with our mission.
Effective communication is paramount; I serve as the primary liaison between our ERG and company leadership, ensuring that our initiatives and contributions are well-understood and integrated into the broader company culture. Event planning is another key facet of my role, involving the organization of workshops, panel discussions, and networking opportunities to further our ERG's goals.
Advocacy for our members and inclusivity within the workplace is also a crucial part of my role. I work diligently to represent our ERG's interests in company decisions and policies and foster an environment where all employees feel valued. Collaboration with other ERGs, departments, and company leadership is essential to align our initiatives with broader diversity and inclusion efforts, creating a more cohesive and impactful approach. Additionally, I provide support to our members, offering a safe space for sharing experiences, resources, and addressing challenges. Lastly, I help measure and analyze the impact of our ERG's initiatives, gathering feedback and data to ensure our work drives positive change within the organization. -
Career Mentor
Hire Heroes USA
- Present 1 year 9 months
i18n_veterans
As a career mentor at Hire Heroes USA, I play a vital role in facilitating the successful transition of veterans and military spouses into the civilian workforce. My responsibilities encompass a range of essential tasks aimed at guiding and empowering our clients as they embark on their career journeys.
I provide one-on-one guidance tailored to each individual's unique needs. This includes reviewing resumes, offering constructive feedback, and assisting in the customization of job search…As a career mentor at Hire Heroes USA, I play a vital role in facilitating the successful transition of veterans and military spouses into the civilian workforce. My responsibilities encompass a range of essential tasks aimed at guiding and empowering our clients as they embark on their career journeys.
I provide one-on-one guidance tailored to each individual's unique needs. This includes reviewing resumes, offering constructive feedback, and assisting in the customization of job search strategies to align with their skills and aspirations. Together, we explore potential career paths based on their experience, skills, and interests, ensuring they make well-informed decisions.
I help clients develop effective job search strategies, teaching them how to navigate job boards, network within their desired industries, and leverage online platforms for job hunting. Encouraging the building and utilization of professional networks is another critical aspect of my role. I guide clients on how to connect with potential employers, industry professionals, and fellow veterans, fostering valuable connections for their career advancement.
Professional development is a key focus, as I recommend training and certification programs to enhance clients' qualifications, increasing their competitiveness in the job market. Throughout the transition process, I provide unwavering support and encouragement, recognizing the challenges veterans and military spouses may face when transitioning to civilian life.
In summary, as a career mentor at Hire Heroes USA, I am dedicated to providing comprehensive, personalized support to veterans and military spouses during their career transitions. My role encompasses resume review, career exploration, job search strategy development, interview preparation, networking guidance, professional development recommendations, emotional support, goal setting, and ongoing assistance to ensure their success in the civilian workforce. -
PurpleStride Teams Chair
Pancreatic Cancer Action Network
- Present 1 year 9 months
Health
I serve as the Team and Individual Development Committee Leader, overseeing a team of dedicated committee members. My responsibilities include recruiting and managing committee members, ensuring exceptional customer service and hospitality for team captains and high-performing individuals year-round, and fostering strong relationships with them through personalized outreach, such as phone calls and meetings.
I take the lead in planning and executing a team kickoff event, collaborating…I serve as the Team and Individual Development Committee Leader, overseeing a team of dedicated committee members. My responsibilities include recruiting and managing committee members, ensuring exceptional customer service and hospitality for team captains and high-performing individuals year-round, and fostering strong relationships with them through personalized outreach, such as phone calls and meetings.
I take the lead in planning and executing a team kickoff event, collaborating closely with the PurpleStride Chair and my committee. Prior to the kickoff, I focus on recruiting new teams to engage with the team captain community. Additionally, I coach and mentor teams with a primary focus on fundraising, helping them maximize their efforts in support of our mission.
Collaboration is key in my role, as I work with other planning committee chairs to identify event day needs, such as volunteer requirements and rental and giveaway needs for teams and Grand Club members. Effective communication is paramount as I ensure that teams are well-informed about benefits, Grand Club details, deadlines, and event day logistics. I also make it a priority to express year-round appreciation for team captains and Grand Club members.
Furthermore, I actively collect and share inspirational stories of teams and individuals with the Communications Chair. I also play a pivotal role in identifying potential opportunities stemming from teams and individuals, including volunteer placements, patient central referrals, sponsorship referrals, and potential high-level donors, all contributing to the overall success of PanCAN's mission.
To meet these expectations, I maintain a Partnership Agreement with the PurpleStride Chair, have access to necessary technology and computer skills, and respond promptly to inquiries within two business days. I remain committed to the PanCAN mission, thinking holistically about referrals and demonstrating a dedication to advancing our cause. -
Assistant Basketball Coach
i9 Sports
- Present 1 year 4 months
Children
i9 Sports provides all you need to feel like an expert on the field or court! As a volunteer assistant coach, I help train our kids with fundamental skills, drills and plays. We run weekly practices with plans tailored specifically for our team’s age group. We then coach the kids in their games each week.
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Publications
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The Journey of the Dreamer
Amazon
As kids, we could be anyone, we could go anywhere, we could do anything that we could imagine. Our imaginations weren’t limited to budgets, timelines, or value. Our dreams were free of fear and free to roam. We could drive a submarine in the deepest caverns of the ocean one moment, and in the next we could be flying through the open skies without the need of any machinery or propulsion device. We were free. We were dreamers. We were alive.
The only limits to our dreams were those of our…As kids, we could be anyone, we could go anywhere, we could do anything that we could imagine. Our imaginations weren’t limited to budgets, timelines, or value. Our dreams were free of fear and free to roam. We could drive a submarine in the deepest caverns of the ocean one moment, and in the next we could be flying through the open skies without the need of any machinery or propulsion device. We were free. We were dreamers. We were alive.
The only limits to our dreams were those of our own imaginations! Think about it. We could be anyone, do anything, go anywhere! If we could dream it, we could do it ... and we did.
Life has a way of getting in the way. Life has a way of slipping through our fingers. Life has a way of moving on while we simply watch in disbelief. Time slips by. Minutes become hours, become days, become weeks, become years, become decades. Before we know it, we are entrenched in the process of making something of ourselves. Before we know it, we have barricaded ourselves behind responsibilities of every kind. Before we know it, our dreams are but a distant memory, and we have become a shadow of our former selves.
That’s what this journey is all about: to help people break free from monotonous lives and to live the life of their dreams. That’s my calling and my passion. I tell people this all the time, and I truly believe it: my purpose in life is to help reconnect you with your greatness. In other words, to help you become the greatest version of yourself possible.
I want to take you on a journey to understand that you’re able to dream; in fact, that you were designed and created to dream. All of us human beings were. Our dreams are simply an extension of our personalities and an extension of our purpose. -
Evangelizing Corporate Culture: Interview with Culture Consultant Donavon Roberson
Quality Service Marketing
An interview to discuss company culture and how to ensure that your culture is reflective of your core values and that it will ultimately drive your business forward.
Other authorsSee publication -
Creating an Unlimited Paid-Time-Off Policy
LRP Publications / Human Resource Executive
When crafting an unlimited paid-time-off policy, HR leaders need to assess important variables including how workers use and carry over their paid-time-off, and the size of their long-term staff.
Carol Harnett is a widely respected consultant, speaker, writer and trendspotter in the fields of employee benefits, health and productivity management, health and performance innovation, and value-based health. Follow her on Twitter via @carolharnett and on her video blog, The Work.Love.Play.Daily.Other authorsSee publication -
Donavon Roberson interview – “We believe in people and their dreams”
It's Worth Noting
In this podcast interview with Donavon Roberson, Dream Manager at Infusionsoft (a CRM provider for small businesses), we discuss what it looks like to get behind employees’ dreams and the impact on employees, customers and the bottom-line. During the interview, Donavon references a couple of books and resources, all of which are linked to below for your convenience. Enjoy!
Other authorsSee publication
Courses
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Agile Foundations
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Agile at Work: Building Your Agile Team
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Agile at Work: Planning with Agile User Stories
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Amazon Web Services: Data Analytics
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Atlassian JIRA: Installing and Administering
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Becoming a Product Manager
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Business Analytics Foundations: Descriptive, Exploratory, and Explanatory Analytics
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Business Analytics Foundations: Predictive, Prescriptive, and Experimental Analytics
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Data Analytics for Pricing Analysts in Excel
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Data Science on Google Cloud Platform: Exploratory Data Analytics
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Data Science on Google Cloud Platform: Exploratory Data Analytics
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Data Science on Google Cloud Platform: Predictive Analytics
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Delivering Value Quickly with ICAgile
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Empowering Your Team with ICAgile
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Getting Your Customers Involved with ICAgile
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Jira Automation
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Jira Automation
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Learn Jira Basics (Cloud)
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Learning JIRA Service Desk
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Learning Salesforce
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MEDDICC Fast Start Program
12/12/2023
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Machine Learning and AI Foundations: Predictive Modeling Strategy at Scale
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Manager First: Objectives and Key Results (OKRs)
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Sales: Customer Success
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The Essential Elements of Predictive Analytics and Data Mining
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Transitioning from Waterfall to Agile Project Management
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Languages
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English
Native or bilingual proficiency
Recommendations received
31 people have recommended Donavon
Join now to viewMore activity by Donavon
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Headless, but definitely not brainless! 🧠 Learn how Salesforce Revenue Cloud's API-first approach is a game-changer for Revenue Lifecycle…
Headless, but definitely not brainless! 🧠 Learn how Salesforce Revenue Cloud's API-first approach is a game-changer for Revenue Lifecycle…
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The EU AI Act has come into force, setting new regulations for AI systems that impact humans. Hear from PagerDuty Vice President of EMEA, Eduardo…
The EU AI Act has come into force, setting new regulations for AI systems that impact humans. Hear from PagerDuty Vice President of EMEA, Eduardo…
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Learn how Empower Work is leveraging PagerDuty to scale their critical work.
Learn how Empower Work is leveraging PagerDuty to scale their critical work.
Shared by Donavon Roberson
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Fall is just around the corner, and so are your upcoming events! Need a creative hand to elevate your live event designs? Whether it's branding…
Fall is just around the corner, and so are your upcoming events! Need a creative hand to elevate your live event designs? Whether it's branding…
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