“Doug is a very highly skilled and customer-centric Customer Success Manager. I had the pleasure of working with him for over 4 years, during which time he consistently demonstrated exceptional professionalism, dedication, and a strong focus on delivering outstanding customer service. Doug is a true customer advocate, always going above and beyond to ensure that our clients' needs are met and their expectations exceeded. He has an impressive ability to build strong relationships with customers, which has resulted in a high level of customer satisfaction and loyalty. In addition to their customer-centric focus, Doug also held many hats and contributed greatly to our QA and tech support efforts, making him an invaluable member of our team. Doug's expertise in both customer success and technical support allowed him to take a holistic approach to problem-solving, resulting in effective and timely solutions for our clients. They consistently demonstrated excellent communication skills, ensuring that our clients were kept informed throughout the entire process. One of Doug's greatest strengths is their ability to multitask and handle a wide range of responsibilities with ease. He is always willing to jump in and help wherever needed, whether it was taking on additional customer accounts, assisting with technical issues, or providing guidance to other team members. Overall, Doug is an exceptional Customer Success Manager, and I would highly recommend them to any organization seeking a dedicated, customer-centric professional who is skilled in QA and tech support. He is an asset to any team and will undoubtedly make a significant contribution to any organization lucky enough to have him onboard.”
About
Experienced Customer Success Manager focused with helping my customers succeed…
Activity
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Kickstart your week with purpose and passion! “You do not find a happy life. You make it.” —Camilla Eyring Kimball Happiness isn't stumbled upon;…
Kickstart your week with purpose and passion! “You do not find a happy life. You make it.” —Camilla Eyring Kimball Happiness isn't stumbled upon;…
Posted by Doug McSorley
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Yesterday I got certified in Advanced Wilderness First Aid, American Red Cross, and CPR. I wanted to do the advanced training because I want to Be…
Yesterday I got certified in Advanced Wilderness First Aid, American Red Cross, and CPR. I wanted to do the advanced training because I want to Be…
Liked by Doug McSorley
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Happy Sunday my friends. For any of my friends and connections in the athletic world looking to break out, this post is for you. I recently…
Happy Sunday my friends. For any of my friends and connections in the athletic world looking to break out, this post is for you. I recently…
Posted by Doug McSorley
Experience
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CyberXtrain
Licenses & Certifications
Courses
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Intro to Photography
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Public Relations in Sports
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Social Media and Sports Marketing
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Sports Events and Entertainment
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Sports Marketing
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Sports Sales and Sponsorships
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Projects
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ILStore.com
- Present
A major revision to the legacy Inside Lacrosse store-front using an increasingly popular opensource e-commerce outfit named OpenCart. The software is deployed in a highly-available, high-capacity multi-server cluster utilizing Xen virtualization.
Other creators -
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ILStore.com
- Present
A major revision to the legacy Inside Lacrosse store-front using an increasingly popular opensource e-commerce outfit named OpenCart. The software is deployed in a highly-available, high-capacity multi-server cluster utilizing Xen virtualization.
Other creators -
Languages
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English
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Organizations
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US Lacrosse
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Recommendations received
17 people have recommended Doug
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As somebody with ADHD, I never realized how much gardening and spending time outside calms and relaxes me. Growing up I remember my dad getting…
As somebody with ADHD, I never realized how much gardening and spending time outside calms and relaxes me. Growing up I remember my dad getting…
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Your career path won't be a straight line—embrace it! Twists, turns, and unexpected detours shape your journey. Every challenge builds resilience…
Your career path won't be a straight line—embrace it! Twists, turns, and unexpected detours shape your journey. Every challenge builds resilience…
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Happy Thursday my friends. I did this post a few months back and I thought it was a great way to help others looking that have been laid off. Do…
Happy Thursday my friends. I did this post a few months back and I thought it was a great way to help others looking that have been laid off. Do…
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