Edward Wilson-Smythe

"The master’s tools will never dismantle the master’s house. They may allow us to temporarily beat him at his own game, but they will never enable us to bring about genuine change." - Audre Lorde

TechPACT is an organization comprised of technology leaders who are committed to reduce the digital divide and pursue representative diversity, leading to true equity for all in the technology industry. My role as Head of Research is focused on three priorities:

 Define the research… Show more

"The master’s tools will never dismantle the master’s house. They may allow us to temporarily beat him at his own game, but they will never enable us to bring about genuine change." - Audre Lorde

TechPACT is an organization comprised of technology leaders who are committed to reduce the digital divide and pursue representative diversity, leading to true equity for all in the technology industry. My role as Head of Research is focused on three priorities:

 Define the research agenda and calendar, and lead and coordinate development of content across multiple formats and platforms.
 Create research and marketing partnerships for amplification of TechPACT message and advocacy across multiple channels.
 Advocate for and evangelize improved diversity, equity, inclusion and belonging in the technology industry. Show less

“People don’t always remember what you say or even what you do, but they always remember how you made them feel.” – Maya Angelou

The Customer Experience Program is designed to develop professionals who will do extraordinary things for their organizations. Participants develop deep insights and understanding about the experiences customers are having with their brand and their organization; build new capabilities to improve customer engagement and retention; learn new concepts for… Show more

“People don’t always remember what you say or even what you do, but they always remember how you made them feel.” – Maya Angelou

The Customer Experience Program is designed to develop professionals who will do extraordinary things for their organizations. Participants develop deep insights and understanding about the experiences customers are having with their brand and their organization; build new capabilities to improve customer engagement and retention; learn new concepts for analyzing, managing, and consistently improving the customer experience; and learn how to integrate best practices and innovative methodologies throughout their organization to transform the corporate culture to be more customer-focused.

 Advise program leaders and instructors on curriculum design to reflect latest market trends and best practices.
 Instruct program participants on emerging concepts and real-life applications of customer experience to drive business outcomes.
 Collaborate with other Advisory Board members to create new insights related to customer-centric, design-driven business strategies and business models. Show less

"We need to find solutions to economic injustice in the same place and in the same ways that we find solutions to sustainability." - Vandana Shiva

https://csq.com/profile/edward-c-wilson-smythe

CSQ is a luxury lifestyle brand and community for visionary CEOs, entrepreneurs and nonprofit leaders who are positively impacting our society through innovation and inspiration. C-Suite Advisors™ are a community of thought leaders and trusted advisors to corporate executives and… Show more

"We need to find solutions to economic injustice in the same place and in the same ways that we find solutions to sustainability." - Vandana Shiva

https://csq.com/profile/edward-c-wilson-smythe

CSQ is a luxury lifestyle brand and community for visionary CEOs, entrepreneurs and nonprofit leaders who are positively impacting our society through innovation and inspiration. C-Suite Advisors™ are a community of thought leaders and trusted advisors to corporate executives and entrepreneurs.

 Create provocative insights and content on digital innovation, innovation ecosystems and the digital economy.
 Participate in events and discussions on innovation and its impact on socioeconomic structures and trends. Show less

“Don’t sit down and wait for the opportunities to come. Get up and make them.” - Madame C. J. Walker

The Manufacturing Leadership Council helps senior executives define and shape a better future for themselves, their organizations, and the industry at large by focusing on the intersection of critical business and technology issues that will drive growth today and in the future.

 Contribute to thought leadership in the areas of Manufacturing 4.0, Sustainability, and Socioeconomic… Show more

“Don’t sit down and wait for the opportunities to come. Get up and make them.” - Madame C. J. Walker

The Manufacturing Leadership Council helps senior executives define and shape a better future for themselves, their organizations, and the industry at large by focusing on the intersection of critical business and technology issues that will drive growth today and in the future.

 Contribute to thought leadership in the areas of Manufacturing 4.0, Sustainability, and Socioeconomic Impacts of Manufacturing.
 Host and participate in educational seminars and workshops focused in business and innovation trends impacting Manufacturing. Show less

“I think you travel to search and you come back home to find yourself.” - Chimamanda Ngozi Adichie

Airports Council International-North America is the voice of airports, representing local, regional and state governing bodies that own and operate commercial airports in the United States and Canada.

 Developed industry-wide technology agenda and technology-based airport operations and service models.
 Provided leadership to industry initiatives such as standard biometrics… Show more

“I think you travel to search and you come back home to find yourself.” - Chimamanda Ngozi Adichie

Airports Council International-North America is the voice of airports, representing local, regional and state governing bodies that own and operate commercial airports in the United States and Canada.

 Developed industry-wide technology agenda and technology-based airport operations and service models.
 Provided leadership to industry initiatives such as standard biometrics solutions and Airport API Digital Ecosystem.
 Prepared expert testimony, responded to regulatory proposals and developed policies for airport operators. Show less

"If we are going to be part of the solution, we have to engage the problems." - Majora Carter

The Canadian Cloud Council was the pre-eminent voice of Purposeful innovation in Canada, with a mission to ensure that innovation is applied for the common good.

In my role as Digital Evangelist, I worked closely with the Founder and other members to:
 Create provocative insights and content on the topic of disruptive innovation and its broader socioeconomic impact
 Work with… Show more

"If we are going to be part of the solution, we have to engage the problems." - Majora Carter

The Canadian Cloud Council was the pre-eminent voice of Purposeful innovation in Canada, with a mission to ensure that innovation is applied for the common good.

In my role as Digital Evangelist, I worked closely with the Founder and other members to:
 Create provocative insights and content on the topic of disruptive innovation and its broader socioeconomic impact
 Work with government, corporate, NGO and technology leaders to define guidelines for ethical innovation.

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We are in the early stages of a new economic system that fundamentally thrives on the sharing and open distribution of physical, intellectual and artistic resources. The proliferation of closed and privately held intellectual property no longer provides the greatest value to any conceivable group of stakeholders. Political and economic power is rapidly shifting from century old centralized entities to more agile, adaptable and distributed socio-economic frameworks. And, yet these innovative frameworks are rapidly acquired by the same century old entities and further entrenched in oligarchic incumbencies.

Will the utopia of democratized technologies drive equality and opportunity, or will it merely be the case of a one ruling class replacing another? Show less