“I can't speak highly enough of Felix. He was an integral part of the team that set up the DACH & CEE office for Figma in Europe and his contributions will be greatly missed. Felix has outstanding qualities, both as a seller but also a a human & team member. Felix is a true culture carrier. He is humble, caring, and genuinely warm and greatly contributes to creating an inclusive environment that enables people to be their true self. I greatly valued his ability to give constructive feedback while being a senior voice in and for the team. As a seller, Felix has built strong and trusting relationships and successfully managed the complex buying processes a SaaS solution requires, with some of the region's largest companies. He has navigated a multitude of industries and excelled at adapting his approach to the varying degrees of technical acumen he faced in his diverse portfolio. I will miss Felix very much, and would not hesitate to work with him in the future if the possibility presents itself.”
About
GREEN CARD HOLDER
Experienced sales professional with a demonstrated history of…
Contributions
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What are the best strategies for overcoming resistance to new CRM practices?
The same way you are trying to understand your customers operational pains and resulting negative business impact, I opened the conversation with my Sales tram around their daily technical challenges around customer relationships management. The vast majority of them struggled with their day to day management of tasks, missing follow-ups and not being able to remember details of previous client conversations. Being able to show a structured way of leveraging the CRM then takes away an actual pain/frustration of the team, resulting in a much increased adoption rate.
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What are the best practices for building long-term customer relationships?
Apart from the more obvious things like showing empathy, listening, diving deeper into the clients business goals/pains/strategy, I believe you should provide value to your customer in every interaction. This way the customer is more willing to give back time to you when it is needed. Providing value to me means sharing insights on market trends, sharing suitable learnings, explaining product/service updates that impact the client, etc.
Activity
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Check out Will Quinn's take on how new tech is transforming fresh food distribution. As the UK government backs the farming sector, see how food…
Check out Will Quinn's take on how new tech is transforming fresh food distribution. As the UK government backs the farming sector, see how food…
Liked by Felix Spyrka
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Attending Learning Live in London 🇬🇧 this week? Want to scale your training video production with AI? You're in luck! Find me at Booth #20 — I'll…
Attending Learning Live in London 🇬🇧 this week? Want to scale your training video production with AI? You're in luck! Find me at Booth #20 — I'll…
Liked by Felix Spyrka
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🎬And CUT!🎬 That’s a wrap from the Houston Inflight Training Center—probably one of the coolest places I’ve been. Here are some trip…
🎬And CUT!🎬 That’s a wrap from the Houston Inflight Training Center—probably one of the coolest places I’ve been. Here are some trip…
Liked by Felix Spyrka
Experience
Education
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HTWG Konstanz
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Asian Studies and international management with focus on Southeast Asia and Indonesian language
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Semester Abroad
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School exchange, one year Malaysia
Languages
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Deutsch
Native or bilingual proficiency
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Englisch
Full professional proficiency
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Indonesisch
Elementary proficiency
Recommendations received
4 people have recommended Felix
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Quick Reading List for Transition From Corporate to Self-Employed After last week’s post on the hidden challenges of transitioning to…
Quick Reading List for Transition From Corporate to Self-Employed After last week’s post on the hidden challenges of transitioning to…
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So honoured to get to work with such amazing people across TELUS on a daily basis to help create our award-winning inclusive culture. Thank you to…
So honoured to get to work with such amazing people across TELUS on a daily basis to help create our award-winning inclusive culture. Thank you to…
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My commentary on Indeed’s publishing of this graphic is now available. https://lnkd.in/gW2Pnuq2
My commentary on Indeed’s publishing of this graphic is now available. https://lnkd.in/gW2Pnuq2
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Working in NYC...and also crossing paths with Dr Markus Bernhardt 🗽 It's always great to see a friendly face on the road, and of course share our…
Working in NYC...and also crossing paths with Dr Markus Bernhardt 🗽 It's always great to see a friendly face on the road, and of course share our…
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Excited to announce our CEO and co-founder, Victor Riparbelli has made TIME magazine's #TIME100AI list, for his work in building the world's first…
Excited to announce our CEO and co-founder, Victor Riparbelli has made TIME magazine's #TIME100AI list, for his work in building the world's first…
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DEKRA's September Training Catalog is now available. Don’t miss out! Reserve your spot today! We look forward to seeing you in one of our…
DEKRA's September Training Catalog is now available. Don’t miss out! Reserve your spot today! We look forward to seeing you in one of our…
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One of the greatest things about filming new people is learning their stories. Today, a United Airlines customer service representative shared a…
One of the greatest things about filming new people is learning their stories. Today, a United Airlines customer service representative shared a…
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