“I had the pleasure of reporting to German when he was the Regional Service Manager at Dimension Data representing US region (Aug '15 - Mar '18). In this role German led a team of Service Delivery Executives and Manager, who were responsible for ensuring Dimension Data delivered cloud services to meet or exceed SLAs, along with client expectations. German and his Service Delivery team worked collaboratively with the technical teams and process owners across Dimension Data. In the 2.5 years that I reported to German we experienced a great deal of success in driving significant positive change. This was both from a process improvement and service delivery perspective. On a personal note... I have been working in high tech since the 1980's and I can honestly say that German is one of the best managers that I have had the pleasure of working for. German has excellent people skills and he has a sixth sense for knowing when to assert himself and when to let associates work through the issue(s) at hand. I would welcome the opportunity to working for/with German in the future. ”
German Sedano
Fremont, California, United States
793 followers
500+ connections
About
• Solid experience in Service Delivery Management, Program Management, Technical Support,…
Activity
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No single channel is going to work the same for all of your prospects. Story time... In December I bought a new car (another 4Runner of course)…
No single channel is going to work the same for all of your prospects. Story time... In December I bought a new car (another 4Runner of course)…
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Why do so many strategic projects fail to produce positive results? Find out how project managers can maximize their ROI in this handy e-book. 👇🏻
Why do so many strategic projects fail to produce positive results? Find out how project managers can maximize their ROI in this handy e-book. 👇🏻
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It’s been the biggest privilege to serve as Chief Innovation Officer and Director of the Mayor's Office of Tech & Innovation in San Jose. From…
It’s been the biggest privilege to serve as Chief Innovation Officer and Director of the Mayor's Office of Tech & Innovation in San Jose. From…
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Experience
Education
Licenses & Certifications
Honors & Awards
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Leading 3 largest IT Transformational Projects
Company CIO
Projects built the foundation for Company IT transformation
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Succesful implementation of Oracle Customer Projects
VP IT Applications
Contribution and leadership in the implementation of Oracle Customer Projects
Languages
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Spanish
Native or bilingual proficiency
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Portuguese
Professional working proficiency
Recommendations received
16 people have recommended German
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Kicking off Day 2 @OCW22 #FutureofGovernmentIT Michael Hussey, Ayana Wilkins, German Sedano
Kicking off Day 2 @OCW22 #FutureofGovernmentIT Michael Hussey, Ayana Wilkins, German Sedano
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Please come join an amazing team at the heart of Silicon Valley. #cyberjobs #smartcities #cyberdefenders
Please come join an amazing team at the heart of Silicon Valley. #cyberjobs #smartcities #cyberdefenders
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Proud of the San Jose 311 (SJ311) Team for receiving a Government Experience Award (GOVX) for the “SJ311 Services for Equity and…
Proud of the San Jose 311 (SJ311) Team for receiving a Government Experience Award (GOVX) for the “SJ311 Services for Equity and…
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Which IT trends will be the talk of the industry next year? Fill out Info-Tech Research Group's #TechTrends2023 survey and get a copy of the report…
Which IT trends will be the talk of the industry next year? Fill out Info-Tech Research Group's #TechTrends2023 survey and get a copy of the report…
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I am honored to accept the CAPIO 2022 Excellence in Public Information and Communications Epic Award for Video Production on behalf of San José Fire…
I am honored to accept the CAPIO 2022 Excellence in Public Information and Communications Epic Award for Video Production on behalf of San José Fire…
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👏👏👏 The City of San José was honored to receive the 2022 Innovation Award from San Jose Chamber of Commerce for the Al Fresco dining program…
👏👏👏 The City of San José was honored to receive the 2022 Innovation Award from San Jose Chamber of Commerce for the Al Fresco dining program…
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Erica Garaffo is re-joining the City Manager’s Office today as the Lead Resilience Strategist working with me on the "Resilient And Sustainable City…
Erica Garaffo is re-joining the City Manager’s Office today as the Lead Resilience Strategist working with me on the "Resilient And Sustainable City…
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We are hiring at the City of San Jose. If you are a Cybersecurity enthusiast, consider this open position.
We are hiring at the City of San Jose. If you are a Cybersecurity enthusiast, consider this open position.
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