About
I BELIEVE:
• Business has fundamentally changed.
• The old ideas no longer work…
Articles by Greg
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One Thing You Can Do to Minimize Churn in a Recession
One Thing You Can Do to Minimize Churn in a Recession
By Greg Daines
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Your company is NOT “Customer-Centric”! (and I can prove it)
Your company is NOT “Customer-Centric”! (and I can prove it)
By Greg Daines
Activity
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In SaaS, customer success is a lagging indicator.. downstream of a million decisions made by execs and product development teams. Financial success…
In SaaS, customer success is a lagging indicator.. downstream of a million decisions made by execs and product development teams. Financial success…
Liked by Greg Daines
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Did you miss this week's webinar with Mayple 𝐨𝐧 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐢𝐧𝐠 𝐍𝐑𝐑 𝐚𝐭 𝐬𝐜𝐚𝐥𝐞? Don't sweat it! I’ve got the highlights to get you up…
Did you miss this week's webinar with Mayple 𝐨𝐧 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐢𝐧𝐠 𝐍𝐑𝐑 𝐚𝐭 𝐬𝐜𝐚𝐥𝐞? Don't sweat it! I’ve got the highlights to get you up…
Liked by Greg Daines
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Experiências negativas não geram Churn! 🤔 Os clientes com experiências negativas ficam mais que o dobro do tempo que os clientes com apenas…
Experiências negativas não geram Churn! 🤔 Os clientes com experiências negativas ficam mais que o dobro do tempo que os clientes com apenas…
Liked by Greg Daines
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Join now to viewMore activity by Greg
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📣 Here are all the top LinkedIn posts on customers success from 6/28 to 7/11. Arit Nsemo - storytelling in CS - https://lnkd.in/gwc7gRdh Cinthia…
📣 Here are all the top LinkedIn posts on customers success from 6/28 to 7/11. Arit Nsemo - storytelling in CS - https://lnkd.in/gwc7gRdh Cinthia…
Liked by Greg Daines
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This was a fantastic event! I learned a lot and had fun, too. If you missed it, definitely check it out...
This was a fantastic event! I learned a lot and had fun, too. If you missed it, definitely check it out...
Shared by Greg Daines
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🔥We just wrapped an electrifying webinar on Revolutionizing Customer Revenue with Greg Daines, Jay Nathan and Irit Eizips🚀 Here are just a few of…
🔥We just wrapped an electrifying webinar on Revolutionizing Customer Revenue with Greg Daines, Jay Nathan and Irit Eizips🚀 Here are just a few of…
Liked by Greg Daines
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I attended a Webinar with Greg regarding that topic - and it was so revealing!
I attended a Webinar with Greg regarding that topic - and it was so revealing!
Liked by Greg Daines
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A couple of years ago, I gave a talk to more than 20 SaaS CEOs. Many of them had Net Revenue Retention (NRR) rates below 100% (a key metric for any…
A couple of years ago, I gave a talk to more than 20 SaaS CEOs. Many of them had Net Revenue Retention (NRR) rates below 100% (a key metric for any…
Liked by Greg Daines
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