Gretchen A. Murphy

Gretchen A. Murphy

Greater New Orleans Region
1K followers 500+ connections

About

I am a seasoned sales leader and management professional with over two decades of…

Contributions

Activity

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Experience

  • FedEx Services

    Global

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    Global

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    Global

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    Louisiana & Mississippi

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    Fort Wayne, Indiana Area

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    Fort Wayne, Indiana Area

Education

  • Indiana Institute of Technology Graphic

    Indiana Institute of Technology

    This specialization embraces the following multi-disciplinary approaches:
    Financial Management Theories (International Business)
    Human Capital Theories (Organizational Behavior)
    Decision Making Theories (Management)
    Organizational Development Theories (Organizational Behavior)
    eLearning Theories (Management & Organizational Behavior)
    Strategic Planning Theories (International Business & Management)

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    As a specialization within Global Leadership program of Indiana Tech, the OLM curriculum prepares graduates for the political, environmental, economic, cultural, and social in nature. Students in the organizational management specialty will pursue coursework designed to prepare them for increasing levels of leadership in organizations.

    The purpose of the Ph.D. in Global Leadership is to prepare scholars for leadership roles in complex organizations in for-profit and not-for-profit…

    As a specialization within Global Leadership program of Indiana Tech, the OLM curriculum prepares graduates for the political, environmental, economic, cultural, and social in nature. Students in the organizational management specialty will pursue coursework designed to prepare them for increasing levels of leadership in organizations.

    The purpose of the Ph.D. in Global Leadership is to prepare scholars for leadership roles in complex organizations in for-profit and not-for-profit sectors and higher education. These scholar leaders will understand their responsibilities and their roles as leaders in conserving, expanding, and transforming these organizations and in advancing the discipline of leadership and practice in the global society (source: indianatech.edu).

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Licenses & Certifications

Honors & Awards

  • President’s Club

    FedEx President’s Club Team

    Top 5% of Sales Leadership are recognized for outstanding sales growth in this sales segment. PC is the most significant sales attainment award given at FedEx and represents best-in-class sales execution.

  • Purple Promise Quality Award

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    The Purple Promise Quality Award (PPQA) recognizes teams who have used Quality Driven Management (QDM) to improve the customer experience and / or business performance.

  • Purple Promise Quality Award

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    The Purple Promise Quality Award (PPQA) recognizes teams who have used Quality Driven Management (QDM) to improve the customer experience and / or business performance.

  • The Five Star Award

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    The FedEx Five Star Award recognizes the top 1% for employee accomplishments that demonstrate innovation, collaboration, efficiency or profitability associated with results.

  • Ambassador's Club

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    Top sales contributors in the organization

  • President's Club

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    Top 5% of Sales Leadership are recognized for outstanding sales growth in this sales segment. PC is the most significant sales attainment award given at FedEx and represents best-in-class sales execution.

  • The FedEx Five Star Award

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    The FedEx Five Star Award recognizes the top 1% of employee accomplishments that demonstrate innovation, collaboration, efficiency or profitability associated with results.

  • President's Club

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    Top 5% of Sales Leadership are recognized for outstanding sales growth in this sales segment. PC is the most significant sales attainment award given at FedEx and represents best-in-class sales execution.

  • The FedEx Five Star Award

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    The FedEx Five Star Award recognizes the top 1% of employee accomplishments that demonstrate innovation, collaboration, efficiency or profitability associated with results.

Organizations

  • Customer Experience Professional Association - CXPA

    Professional Member

    - Present

    The Customer Experience Professionals Association created the CCXP program for the rapidly growing field of customer experience. The association brings together like-minded professionals focused on advancing the practice of customer experience management and creating career growth by establishing customer experience management as a recognized and admired professional discipline. Benefits of membership include: Networking – in-person and online with colleagues around the world Access to…

    The Customer Experience Professionals Association created the CCXP program for the rapidly growing field of customer experience. The association brings together like-minded professionals focused on advancing the practice of customer experience management and creating career growth by establishing customer experience management as a recognized and admired professional discipline. Benefits of membership include: Networking – in-person and online with colleagues around the world Access to research, education and tools not available anywhere else Career development resources Discounts on leading events and research Learn more about the Customer Experience Professionals Association and their mission to enhance the growing field of customer experience management. The Certified Customer Experience Professional (CCXP) program provides professional recognition of individuals with high levels of knowledge of the customer experience discipline. Until the CXPA established this credential, there was no industry-wide, standardized avenue for CX practitioners to demonstrate their expertise and accomplishments, and no formal credentials that showcased an individual’s standing in the industry. As a non-profit, independent association, the CXPA is well-positioned to grant the CCXP as a recognized, admired independent professional credential.

  • ILA - International Leadership Association

    Women & Leadership Conference

    - Present
  • St. Tammany Animal Resource Team - START

    Volunteer

    - Present

    St. Tammany Animal Resource Team (START), founded in 1997, is devoted to reducing the number of homeless animals in our community. We are an all volunteer group which depends on donations and fundraisers to pay for veterinary care and spaying/neutering of animals. All donations to START go directly to benefit the animals. Our rescues are fostered in the homes of volunteers until placement. START is working toward the day when no animal is killed simply because it does not have a home. START's…

    St. Tammany Animal Resource Team (START), founded in 1997, is devoted to reducing the number of homeless animals in our community. We are an all volunteer group which depends on donations and fundraisers to pay for veterinary care and spaying/neutering of animals. All donations to START go directly to benefit the animals. Our rescues are fostered in the homes of volunteers until placement. START is working toward the day when no animal is killed simply because it does not have a home. START's programs include: "TNR in Cat-safe Maintained areas" in which volunteers trap cats in feral colonies, spay/neuter and return them to their familiar surroundings; "Help Those Who Need Help Most" helping elderly people who can no longer care for a pet by placing that pet in a foster home until a permanent home can be found; "Low Cost Spay Neuter Opportunities" helping members of the community who need information on low-cost spay/neuter options for their own pets; "Don't Forget About Mom!" START volunteers make every effort to locate the mother of kittens and puppies and make sure that she gets spayed.

  • FedEx Multi Ethnic Leadership Community

    Content Creator

    - Present
  • St. Tammany Women in Leadership

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