Contributions
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What do you do if your guest satisfaction is lacking and you're a hospitality manager?
It is imperative that we find what our guests are telling us. Without finding out the root cause of the problem that drags your guest engagement score, I know you’re circling around if without fixing the problem. All solutions must make sense. Without this step, things can be costly with low impact on solving the problem.
Activity
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Marriott International recently celebrated its 9,000th property with the opening of The St. Regis Longboat Key Resort in Florida. This highly…
Marriott International recently celebrated its 9,000th property with the opening of The St. Regis Longboat Key Resort in Florida. This highly…
Liked by Haywon Kim
Experience
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Talent Management Group LLC
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Education
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