Albert Ho

“Albert is one of the most collaborative and multi-talented product managers I've ever had the pleasure of working with. He has an outstanding command of the fundamentals of product management. He quickly gets the core needs of clients and how they relate to the company's overall mission. He effectively guides new products from conception to go to market launch and stays engaged to ensure future iterations are even more valuable to customers. Albert's one of those rare folks who can launch a high profile product, pay down tech debt, build genuine rapport with customers, and justify roadmap decisions from both technical and business perspectives. One of the things that most impresses me about Albert is his commitment to continual learning. He joined numerous strategic and large enterprise account teams in order to gain hands on experience with how clients use the product and what they need from future revisions. Having such an engaged product manager delighted clients, who truly benefited from his product and technical expertise. It was also invaluable the Customer Success Managers and Account Executives, who he coached on topics like properly discovering and defining client needs. In addition to the value he brought to the clients and his colleagues, I saw Albert use this experience to sharpen his own presentation and client management skills. Every time Albert got involved with a client, everyone learned something. Albert exemplifies the customer-centric approach to product management. Whether it's uncovering customer needs, updating existing products, or optimizing a client's experience with current offerings, he brings tremendous value. This holistic view and skill set extends to his interactions with cross functional teams. His dedication to building great products is matched by his willingness to break down information silos and dig in with colleagues from any discipline. If you ever have the pleasure of working for him, you in for a treat, but so are all your clients as well as every single person at your company!”

“When I came to 121Nexus, a bright-eyed intern fresh out of college, Albert, then serving as CTO, was my first teacher in the art of web development, and his coding was my first introduction to production-quality code. I was lucky. What Albert had built was clean, robust, and well-document, functional and conscious of best practices; any bad habits I learned were entirely my own, and not because of his examples! Albert was also keen but cautious when it came to following coding trends. While never jumping on the Next Big Thing just because it was new and shiny, he made the decision to transition our product to Ruby on Rails and to adopt React JS for our front end, and my knowledge of these as a result has proven increasingly valuable as time goes on. As a writer of code and as a manager who leads by example, I could not recommend Albert more highly.”