Howard Brodsky

Howard Brodsky

Manchester, New Hampshire, United States
3K followers 500+ connections

About

Howard Brodsky is a true American entrepreneur. In 1984, he co-founded CCA Global…

Articles by Howard

Activity

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Experience

Education

Publications

  • The Unexpected: Breakthrough Strategies to Supercharge Your Business and Earn Loyal Customers for Life

    Smart Business Network

    The Unexpected presents a new theory about the relationship between service and customer loyalty, as well as how to execute it. Four elements comprise The Unexpected: It is memorable, distinguishable, viral, and profitable. Delivering The Unexpected starts at the top of an organization and requires senior executive buy-in. It is executed at ground level and requires empowerment of employees at all levels of an organization. The Unexpected does not have to be costly, and relies more upon…

    The Unexpected presents a new theory about the relationship between service and customer loyalty, as well as how to execute it. Four elements comprise The Unexpected: It is memorable, distinguishable, viral, and profitable. Delivering The Unexpected starts at the top of an organization and requires senior executive buy-in. It is executed at ground level and requires empowerment of employees at all levels of an organization. The Unexpected does not have to be costly, and relies more upon creativity, innovation and training team members to see – and act upon – opportunities when they present themselves. Finally, it can be delivered by any organization in any industry and of any size.

Honors & Awards

  • Honorary Degree of Humane Letters

    University of NH

  • Lifetime of Service Award

    City Year New Hampshire

  • Business Leader of The Decade

    Business New Hampshire Magazine

  • International Rochdale Award

    -

    First American to Receive the Rochdale Award.

  • World Affairs Council Global Leadership Award

    World Affairs Council

  • Cooperative Hall of Fame

    National Cooperative Business Association

    Inducted in 2009.

  • Entrepreneurial Hall of Fame

    -

  • Follow the Footsteps Award

    Stephen Siller Tunnel to Towers Foundation

    Building homes for veterans across America.

  • Best New Idea to Change the World

    New Hampshire Business Review Best of Business Awards

  • Granite State Legacy Award

    -

  • Best Large Company to Work For

    Business New Hampshire

  • New Hampshire Business Leader of the Year

    Business New Hampshire Magazine

  • New Hampshire Business Review Hall of Fame

    New Hampshire Business Review

  • HFN's Power 100

    Home Furnishing News

  • Blue Chip Enterprise Initiative Award

    U.S. Chamber of Commerce

  • Retail Entrepreneur of the Year

    Ernst & Young

  • National Retailer of the Year

    National Congress of Floor Covering Associations

  • World Floor Covering Industry Hall of Fame

    World Floor Covering Industry

Organizations

  • Better Business Bureau of New Hampshire - Founder and Chairman

    Founder and Chairman

  • Elliot Hospital

    Board of Trustees

  • Entrepreneur of the Year

    Judge and Chairman of the National Judging Committee

  • Floor Covering Industry Foundation

    Founder and Chairman

  • Governor's Commission on Innovation

    Vice Chairman

  • Manchester division of the New Hampshire Charitable Foundation

    Incorporator

  • National Cooperative Business Association

    Board of Trustees

  • New England Chapter of CEO's Against Cancer

    Vice Chairman

  • NonProfit Next

    Founder

    NonProfit Next is a web-based platform in conjunction with the New Hampshire Center for Nonprofits

  • Social Entrepreneurship Student Leadership Program of New Hampshire

    Founder

  • Southern New Hampshire University - Board of Trustees

    Board of Trustees

  • Steele Foundation for Hope

    Board of Directors

  • World Floor Covering Association

    Former Chairman and Co-Founder

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