“I had the privilege and the pleasure to work with Ilya at Talkdesk. Ilya is a wonderful collaborator and is infinitely knowledgeable about the FSI sector with a particular focus on the Insurance industry. Ilya supported me and my team in all of our major and mid-market Insurance pursuits. His deep industry expertise and his passion about CX and how to transform the insurance industry, was absolutely the catalyst for our many wins and for our ability to have a seat at the table in the Canadian market. We had little to no presence in the Canadian Insurance industry and with Ilya's incredible expertise and support, we established Talkdesk as a key transformational partner. I would love to work with Ilya again.”
Activity
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We are thrilled and humbled to have been named a Top Insurance Employer by Insurance Business America for the fifth consecutive year. You can read…
We are thrilled and humbled to have been named a Top Insurance Employer by Insurance Business America for the fifth consecutive year. You can read…
Liked by Ilya Filipov
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We are incredibly grateful to the Ronald McDonald House Charities for welcoming us into their space to bake and cook for the families staying near…
We are incredibly grateful to the Ronald McDonald House Charities for welcoming us into their space to bake and cook for the families staying near…
Liked by Ilya Filipov
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Excited to help agents grow their business with progressive tools and insightful leaders (Andrew Pawlak at rebel iQ, Brandon Spriggs at Survey Loop…
Excited to help agents grow their business with progressive tools and insightful leaders (Andrew Pawlak at rebel iQ, Brandon Spriggs at Survey Loop…
Liked by Ilya Filipov
Licenses & Certifications
Volunteer Experience
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Member of Steering Committee
United Way Emerging Leaders of Greater Cincinnati
- 2 years
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Board Member
Saint Ilija Macedonian Orthodox Church in Cincinnati
- 1 year 3 months
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Board Member
Saint Kliment Macedonian Orthodox Church in Avon, Ohio
- 3 years 1 month
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Volunteer in Cuba, Puerto Rico, Senegal
Give Back Beyond Cincinnati
- Present 6 years 11 months
Disaster and Humanitarian Relief
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Business on the Frontlines Alumni Advisor
University of Notre Dame - Mendoza College of Business
- 1 year
Economic Empowerment
Publications
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AWS and Total Expert: Transforming Insurance Marketing & Sales Content: The Power of Generative AI
Property & Casualty 360 Magazine
In the insurance industry, effective content creation has become an indispensable tool for reaching and engaging with clients and prospects. Now you can take it a step above the competition – gain an advantage and supercharge your content efforts with cutting-edge technologies like Generative AI. These modern tools empower insurance agents, brokers and their teams to deliver seamless customer experiences, reduce administrative work and facilitate more meaningful conversations as their…
In the insurance industry, effective content creation has become an indispensable tool for reaching and engaging with clients and prospects. Now you can take it a step above the competition – gain an advantage and supercharge your content efforts with cutting-edge technologies like Generative AI. These modern tools empower insurance agents, brokers and their teams to deliver seamless customer experiences, reduce administrative work and facilitate more meaningful conversations as their customers' insurance needs evolve.
Other authorsSee publication -
Don’t Sabotage Your Sales Team: Drive Brand Effectiveness and Compliance
Total Expert
Communicating effectively to insurance clients and prospects is a major challenge for sales and marketing teams. But we’re here to help by connecting customer engagement tools with branded, compliant collateral. Total Expert’s purpose-built solution helps modern insurance brokers drive growth and customer loyalty, all on the AWS cloud.
Languages
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English
Native or bilingual proficiency
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Macedonian
Native or bilingual proficiency
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Serbian
Full professional proficiency
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Bulgarian
Full professional proficiency
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Croatian
Full professional proficiency
Recommendations received
1 person has recommended Ilya
Join now to viewMore activity by Ilya
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I've recently had a forced perspective shift, prompting me to reflect on the past month. I examined a few decisions I made, and realized I had to…
I've recently had a forced perspective shift, prompting me to reflect on the past month. I examined a few decisions I made, and realized I had to…
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Staffing shortages continue to plague the hotel hospitality industry. "As of June, 76% of hotels in Ohio reported staffing shortages. Current data…
Staffing shortages continue to plague the hotel hospitality industry. "As of June, 76% of hotels in Ohio reported staffing shortages. Current data…
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As hurricane season approaches, it’s crucial to ensure that your home and finances are fully protected. Understanding your policy can mean the…
As hurricane season approaches, it’s crucial to ensure that your home and finances are fully protected. Understanding your policy can mean the…
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Resilience is key in navigating today's challenges. At the #IBWomenInInsurance Australia workshop, Natalie Major, Executive Manager, Direct Claims at…
Resilience is key in navigating today's challenges. At the #IBWomenInInsurance Australia workshop, Natalie Major, Executive Manager, Direct Claims at…
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🎉 Exciting News! 🎉 We are thrilled to announce that Sihle Insurance Group has been recognized again in the Insurance Journal’s Top 100 Independent…
🎉 Exciting News! 🎉 We are thrilled to announce that Sihle Insurance Group has been recognized again in the Insurance Journal’s Top 100 Independent…
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Thrilled to have life events added to our Customer Intelligence service....
Thrilled to have life events added to our Customer Intelligence service....
Liked by Ilya Filipov
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Thank You to Scott Douglas and Phil Skillings the owners of The Williams Centre in Tucson for building a beautiful fitness facility in Tucson . They…
Thank You to Scott Douglas and Phil Skillings the owners of The Williams Centre in Tucson for building a beautiful fitness facility in Tucson . They…
Liked by Ilya Filipov
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What an incredible group of selfless student peer advisors! As an alum, I appreciate their contribution to our SIPA family!
What an incredible group of selfless student peer advisors! As an alum, I appreciate their contribution to our SIPA family!
Liked by Ilya Filipov
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Team RGA made a splash at the 18th annual Gateway Dragon Boat Festival sponsored by Signature Healthcare Foundation! We were proud to partake in this…
Team RGA made a splash at the 18th annual Gateway Dragon Boat Festival sponsored by Signature Healthcare Foundation! We were proud to partake in this…
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Golf and Insurance just go together… thank you to all our friends in the business who could join us for the BMW Championship yesterday.…
Golf and Insurance just go together… thank you to all our friends in the business who could join us for the BMW Championship yesterday.…
Liked by Ilya Filipov
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We are excited to present O'Neill Insurance with the Game Changer Award for their consistent and all-around solid support of United Way of Summit &…
We are excited to present O'Neill Insurance with the Game Changer Award for their consistent and all-around solid support of United Way of Summit &…
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