“I had the privilege and the pleasure to work with Ilya at Talkdesk. Ilya is a wonderful collaborator and is infinitely knowledgeable about the FSI sector with a particular focus on the Insurance industry. Ilya supported me and my team in all of our major and mid-market Insurance pursuits. His deep industry expertise and his passion about CX and how to transform the insurance industry, was absolutely the catalyst for our many wins and for our ability to have a seat at the table in the Canadian market. We had little to no presence in the Canadian Insurance industry and with Ilya's incredible expertise and support, we established Talkdesk as a key transformational partner. I would love to work with Ilya again.”
Activity
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🌟 Announcement 🌟 We are thrilled to announce that Agency Revolution has received the prestigious SOC 2 Type 1 Certification! 🏆 This certification…
🌟 Announcement 🌟 We are thrilled to announce that Agency Revolution has received the prestigious SOC 2 Type 1 Certification! 🏆 This certification…
Liked by Ilya Filipov
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While I regularly tell people Cincinnati is the best place to work, live and celebrate life, here is a new ranking that backs it up! Money.com listed…
While I regularly tell people Cincinnati is the best place to work, live and celebrate life, here is a new ranking that backs it up! Money.com listed…
Liked by Ilya Filipov
Licenses & Certifications
Volunteer Experience
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Member of Steering Committee
United Way Emerging Leaders of Greater Cincinnati
- 2 years
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Board Member
Saint Ilija Macedonian Orthodox Church in Cincinnati
- 1 year 3 months
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Board Member
Saint Kliment Macedonian Orthodox Church in Avon, Ohio
- 3 years 1 month
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Volunteer in Cuba, Puerto Rico, Senegal
Give Back Beyond Cincinnati
- Present 6 years 10 months
Disaster and Humanitarian Relief
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Business on the Frontlines Alumni Advisor
University of Notre Dame - Mendoza College of Business
- 1 year
Economic Empowerment
Publications
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AWS and Total Expert: Transforming Insurance Marketing & Sales Content: The Power of Generative AI
Property & Casualty 360 Magazine
In the insurance industry, effective content creation has become an indispensable tool for reaching and engaging with clients and prospects. Now you can take it a step above the competition – gain an advantage and supercharge your content efforts with cutting-edge technologies like Generative AI. These modern tools empower insurance agents, brokers and their teams to deliver seamless customer experiences, reduce administrative work and facilitate more meaningful conversations as their…
In the insurance industry, effective content creation has become an indispensable tool for reaching and engaging with clients and prospects. Now you can take it a step above the competition – gain an advantage and supercharge your content efforts with cutting-edge technologies like Generative AI. These modern tools empower insurance agents, brokers and their teams to deliver seamless customer experiences, reduce administrative work and facilitate more meaningful conversations as their customers' insurance needs evolve.
Other authors -
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Don’t Sabotage Your Sales Team: Drive Brand Effectiveness and Compliance
Total Expert
See publicationCommunicating effectively to insurance clients and prospects is a major challenge for sales and marketing teams. But we’re here to help by connecting customer engagement tools with branded, compliant collateral. Total Expert’s purpose-built solution helps modern insurance brokers drive growth and customer loyalty, all on the AWS cloud.
Languages
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English
Native or bilingual proficiency
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Macedonian
Native or bilingual proficiency
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Serbian
Full professional proficiency
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Bulgarian
Full professional proficiency
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Croatian
Full professional proficiency
Recommendations received
1 person has recommended Ilya
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Westfield Specialty (International) welcomes Malgorzata Pietrzyk. Senior Underwriter, Casualty and Professional Lines. #OurPeopleMaketheDifference…
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We’re proud of HUB's top 5 position on Business Insurance World’s 10 Largest Insurance Brokers list for 2024. This achievement is due in large part…
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Congratulations John Lupica, Juan Luis Ortega, Scott Meyer and Christopher Maleno - exciting developments for Chubb's growing North America business.…
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We are excited to announce three executive appointments at The Baldwin Group! 🌟 Congratulations to Amy Carlisle, named President of MGA…
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We are excited to announce that Howard A. Weiss has been named EVP, Carrier Relationships at #AssuredPartners. Howard was previously Regional Sales…
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We are THRILLED to do Agent Symposium with you again Amanda Brewton for Medicarians Vegas 2025! Prices increase this month on July 19th so REGISTER…
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Economic downturns present unique challenges, but also opportunities for innovation and resilience. Harvard Business Review notes that only 9% of…
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Blake’s a great leader and co-worker. Financial Services connections, jump on this!
Blake’s a great leader and co-worker. Financial Services connections, jump on this!
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Good article on Vanguard and their efforts to maintain operational soundness while still meeting customer expectations for service. History shows…
Good article on Vanguard and their efforts to maintain operational soundness while still meeting customer expectations for service. History shows…
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