“Jagan is an innovative and inspiring leader at Onvia. He recognizes the potential in others to do great things and does everything he can to enable them.He is also excellent at not only keeping track of all the details of complicated projects, but also at asking the right questions and tying it all together to provide a succinct and accurate report for all audiences. As a leader of leaders, he is great at providing vision, inspiration, and common goals that can bind the team together. ”
About
DELIVERING BUSINESS VALUE AND GROWTH THROUGH STRATEGY, INNOVATION, AND EXECUTION…
Activity
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My dear Son, Pranav Kalra, Congratulations on embarking on your master’s degree at Cornell University. Being accepted into an Ivy League institution…
My dear Son, Pranav Kalra, Congratulations on embarking on your master’s degree at Cornell University. Being accepted into an Ivy League institution…
Liked by Jagan Nemani
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TiE Boston is excited to welcome Purnanand Sarma, the incoming President starting July 1st, 2024. Join us in welcoming him to the helm. Dr. Sarma…
TiE Boston is excited to welcome Purnanand Sarma, the incoming President starting July 1st, 2024. Join us in welcoming him to the helm. Dr. Sarma…
Liked by Jagan Nemani
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9 years ago, I was laid off from a job with 2 weeks severance and not a lot of savings. So I went for it. By the end of the month I had my business…
9 years ago, I was laid off from a job with 2 weeks severance and not a lot of savings. So I went for it. By the end of the month I had my business…
Liked by Jagan Nemani
Experience
Education
Publications
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Shift: Innovation That Disrupts Markets, Topples Giants and Makes You #1
Createspace Self Publishing
Innovative organizations know that the mantra “build it, they will come” now needs to be “build solutions to solve customer pain points”. But how can you stand out when only the companies that deliver best-in-class customer experience will win?
Based on five plus years of cutting-edge research, Shift: Innovation That Disrupts Markets, Topples Giants, and Makes You #1 offers a nine-factor customer experience framework with which to more easily understand the needs of your target segment…Innovative organizations know that the mantra “build it, they will come” now needs to be “build solutions to solve customer pain points”. But how can you stand out when only the companies that deliver best-in-class customer experience will win?
Based on five plus years of cutting-edge research, Shift: Innovation That Disrupts Markets, Topples Giants, and Makes You #1 offers a nine-factor customer experience framework with which to more easily understand the needs of your target segment and focus efforts on delivering that best-in-class customer experience.
With over 30 industry-specific examples, Shift will not only teach you a proven formula for achieving customer experience driven-innovation, but also empower you to bring about disruption, topple the “giants” in your space, and increase your chances of becoming #1: the market leader.
Advance Praise for Shift
"Small moves smartly made can lead to major market disruptions to the leading incumbents. Read this insightful book to discover how easy this might just be, once you master their framework. I know many startups as well as established players that will wish they had been able to read this book earlier – it’s well-written, with many examples that will make this framework totally actionable." -- John Seely Brown, former chief scientist, Xerox Corporation and director of Xerox PARC; co-chairman of Deloitte’s Center for the Edge; co-author of The Power of Pull (2010) and A New Culture of Learning (2011).
"If you are an entrepreneur or business leader, you know intuitively the importance of delivering the right kind of customer experience. Shift shows that a winning strategy on customer experience isn't one-size-fits-all. Every company should map their customer experience delivery – and that of their competitors – across this new nine-factor framework. The insights will smack you in the face."
-- Greg Gottesman, managing director, Madrona Venture Group.
Languages
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Hindi
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Telugu
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