Jason Jacobson

Practicing and improving your public speaking skills can help you make advancements in your career and potentially identify a new strength. Some of the ways to maintain this are: Body language Connecting with the audience Delivery Interesting presentation Practice

Develop an Ownership Mentality Having an ownership mentality refers to having a sense of responsibility about a business outcome, and wanting to carry out steps to make it happen. If your team sees that you’re willing to step in and put in the hours to reach a goal, they may be motivated to do the same. Creating an ownership mentality for a team can drive results and enable everyone to celebrate the wins together.

Common challenges faced by sales managers Finding the right people Training and coaching Keeping your team motivated Maintaining consistency Aligning with your marketing department Obviously, the first step is to identify the challenges within your company and then address them, through coaching and training sessions. Do you see a pattern here, a common solution to a lot of sales managers’ challenges? The answer is ‘coaching’. Practices like encouraging independence, setting good examples and providing effective training, should be made a priority in any sales department. As a manager, you should focus on serving the salespeople on your team and giving them the right tools – including training and mentoring – then watch them succeed.

If you're finding it challenging to adjust to the increasing demand for virtual presentations and meetings, start by familiarizing yourself with the tools and platforms commonly used, such as Zoom or Microsoft Teams. Practice using them in low-pressure settings, like with friends or family, to build confidence.

One of the most important skills for any manager is the ability to communicate. Without that basic skill, almost nothing else matters. Good communication starts with good listening skills. By taking time to hear what employees have to say, leaders can better understand what the problem truly is and how it can be fixed. Aside from good communication, managers should be curious. They need a high degree of emotional intelligence in which they are able to empathize and understand a team member’s point of view.

Deliver products and services at the agreed upon time to all customers. Listen to, accept, and act upon customer feedback. Assist all customers in defining their needs and requests. Provide courteous and professional customer service. Deliver the highest quality products and service with the goal of exceeding customer expectations.