“Jemel Jones was my mentor when I started out as a Sales Manager in the hotel business. I have always remembered him for his professionalism, management expertise, and coaching skills. I would not have grown in my career thus far without his excellent support and knowledge.”
About
Jemel Jones is the COO and Executive Vice President of Asset Management of Phoenix…
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AI in the hospitality industry: an opportunity or a threat? By embracing AI for routine tasks, we free up our teams to focus on more value-added…
AI in the hospitality industry: an opportunity or a threat? By embracing AI for routine tasks, we free up our teams to focus on more value-added…
Shared by Jemel Jones
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International Housekeeping Week is a great way to celebrate and recognize our Hilton Garden Inn Team Members who bring the sparkle and shine to every…
International Housekeeping Week is a great way to celebrate and recognize our Hilton Garden Inn Team Members who bring the sparkle and shine to every…
Liked by Jemel Jones
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Are loyalty programs becoming a double-edged sword? These programs are pivotal, with 50-60% of international chain guests enrolled. Yet, tying…
Are loyalty programs becoming a double-edged sword? These programs are pivotal, with 50-60% of international chain guests enrolled. Yet, tying…
Posted by Jemel Jones
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Consumer travel & entertainment up 30% in 2023! 🚀✈️ The hospitality sector as a whole is poised to outpace the broader U.S. economy in 2024…
Consumer travel & entertainment up 30% in 2023! 🚀✈️ The hospitality sector as a whole is poised to outpace the broader U.S. economy in 2024…
Shared by Jemel Jones
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Bridging the gap between operational efficiency and strategic leadership can seem like an arduous task, but with the right mindset, it can be very…
Bridging the gap between operational efficiency and strategic leadership can seem like an arduous task, but with the right mindset, it can be very…
Shared by Jemel Jones
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Hyatt's $335M acquisition of Standard International signals a robust hospitality market. This move is not just about growth—it's strategic…
Hyatt's $335M acquisition of Standard International signals a robust hospitality market. This move is not just about growth—it's strategic…
Shared by Jemel Jones
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Nationwide pricing transparency in hospitality isn't just coming—it's inevitable. However, I see this as an opportunity, not an obstacle. By…
Nationwide pricing transparency in hospitality isn't just coming—it's inevitable. However, I see this as an opportunity, not an obstacle. By…
Posted by Jemel Jones
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In my time in the hospitality industry, we've seen a dramatic shift from traditional advertising to promoting a curated customer experience. This is…
In my time in the hospitality industry, we've seen a dramatic shift from traditional advertising to promoting a curated customer experience. This is…
Shared by Jemel Jones
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79% of Gen Z and Millennial travelers prioritize experience over cost. Because of this shift, it's time to revolutionize loyalty programs by…
79% of Gen Z and Millennial travelers prioritize experience over cost. Because of this shift, it's time to revolutionize loyalty programs by…
Shared by Jemel Jones
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