About
I am a strategic business leader with 25+ years of experience in Service, Sales, Business…
Articles by Ken
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The Greatest Salesman In the World - The Scroll Marked I
The Greatest Salesman In the World - The Scroll Marked I
By Ken Murdock
Activity
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Australia’s offshore wind sector is only just getting started, which gives it enormous opportunity to leapfrog decades of development to bring best…
Australia’s offshore wind sector is only just getting started, which gives it enormous opportunity to leapfrog decades of development to bring best…
Shared by Ken Murdock
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Last week, I took a little vacation 🏖️—but instead of lounging on the beach, I chose to spend my time at the John Maxwell "High Capacity Leaders"…
Last week, I took a little vacation 🏖️—but instead of lounging on the beach, I chose to spend my time at the John Maxwell "High Capacity Leaders"…
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Experience
Education
Licenses & Certifications
Projects
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Operation Magic Carpet
- Present
Initiative to develop, deploy, and grow Virtual Service visits.
Other creators -
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Back In Black Initiative
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Led turnaround of newsprint, super calendared, and #5 coated ground wood products business segments that resulted in EBIT improvement of 12% and an 8% increase of ROIC with annual global sales of $650 million.
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M&A Business System Integration
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In this role I was responsible for Order Management integration at 6 manufacturing facilities in the US and Canada with oversight of 40+ resources.
Notable Accomplishment:
Assisted with developing new organization structure for acquired Stora Enso NA mills during SEC "quiet period"
6 successful go-lives which included integration with SAP, Transportation Planning & Execution, and Optivision systems
Expertise & Skills developed in the role:
Mergers and acquisitions…In this role I was responsible for Order Management integration at 6 manufacturing facilities in the US and Canada with oversight of 40+ resources.
Notable Accomplishment:
Assisted with developing new organization structure for acquired Stora Enso NA mills during SEC "quiet period"
6 successful go-lives which included integration with SAP, Transportation Planning & Execution, and Optivision systems
Expertise & Skills developed in the role:
Mergers and acquisitions (M&A)
Asset and product rationalization
Organizational design
SD, MM, PP, FICO, and LE SAP modules
Cross-functional leadership
Change management
Risk mitigation
Subcontractor management
Complex integration project management
IT release and governance process
Data conversion
Testing - Development, UAT, load, and regression
Workflow management
Service Level Agreement
Electronic Data Interchange
Business Process Optimization -
Measure Twice Cut Once
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Achieved Six Sigma Green Belt and Rapid Lean Certifications. Led a Six Sigma project which yielded $600K in YoY savings. Reduced on hand inventory by 30% while increasing fill rate by 10%. Participated on Master Black Belt led freight lane and shuttle optimization projects that saved more than $10M.
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C1S Service Transition
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In this role I was responsible for transitioning C1S product service from Portland, ME to Dayton, OH operations. During this project, I lived in Portland, ME for the duration and was responsible for the business system and service transition (including training).
The transition was seamless to customers and saved the company $500K+ in annual savings. -
Y2K Sales Training
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Tasked with developing training for new Y2K sales reps. The team expanded from 5 people to over 100 leading up to Y2K.
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Golden Key National Honor Society President
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Organized and led a team of students to raise $10K for the Ronald McDonald House via on and off-campus fundraising efforts. Team project was awarded top prize in the country at the national convention in Atlanta Georgia. Miniature golf fundraising event continues to this day.
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Marketing Club President
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As Club President I led a team of students to raise almost $8K for the general scholarship campaign at Wright State University. Held the first annual bridal show in the student union. Mobilized students, sold tickets for event via radio advertisements, sold vendor booth space via personal selling, and work with Wright State University event staff.
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Wright Trading Company
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Participated in global trade with student counterparts in Chile. Issued shares of stock to raise capital, set up necessary legal documents for company, engaged in global trade, assisted with product sales, and paid shareholder dividends.
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MS Walk Organizer
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Helped to establish the 1st Annual Walk for Multiple Sclerosis in Springfield, OH.
Honors & Awards
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Global Service Award Winner
Scott Owen - Global Product Group Manager Service
The America's Service organization was recognized with the following Global awards by Process Automation Energy Industries in 2021:
Best of the Best Service Hub - most profitable, strongest growth, green on all initiatives
Care Penetration - Highest installed base service agreement penetration rate globally
HUB Profitability - Highest overall OPEBITA %
HUB GM% - Highest gross margin % -
Circle of Excellence
ABB Inc.
Lead in the execution of the GOVT Service project, which was delivered on-time and under budget, nearly doubling the profitability for IAMA. The scope of this project required execution of multiple contracts in addition to the primary contract and coordination and collaboration across multiple BU lines with external supply and staffing resources. To realize these achievements an organization was built from scratch with an existing team to deliver the project and multiplied the number of…
Lead in the execution of the GOVT Service project, which was delivered on-time and under budget, nearly doubling the profitability for IAMA. The scope of this project required execution of multiple contracts in addition to the primary contract and coordination and collaboration across multiple BU lines with external supply and staffing resources. To realize these achievements an organization was built from scratch with an existing team to deliver the project and multiplied the number of resources by 5 while continuing to meet customer dates. This was a $500K/year business that was quickly transformed to deliver $14M in less than 2 years.
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Circle of Excellence
ABB Inc.
For securing US GOVT orders for the Measurement and Analytics Business Unit within the Industrial Automation division valued at $14.2M
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Outstanding Achievement Scholarship Recipient
Wright State University
Outstanding Achievement Scholarship recipient – Presented by Wright State University Marketing Dept.
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Certificate of Achievement for Outstanding Sales
NCR
Sales Center Certificate of Achievement for Outstanding Sales
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Outstanding Achievement
Thomas D. Dovel (Department Chair)
Awarded Marketing Scholarship for Outstanding Achievement.
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James R. Warrick Essay Scholarship
Vietnam Veterans of America (Essay Scholarship Committee)
James R. Warrick Essay Scholarship recipient – Presented by the Vietnam Veterans of America
Recommendations received
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LinkedIn User
9 people have recommended Ken
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Gosh, I am booked and busy lately! I'm currently in the middle of developmental editing a fantasy manuscript but I'd still like to take on more dev…
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Field Service careers at ABB. Make it your story. ABB US Energy Industries is growing. Check out the positions I am hiring for directly from my…
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🚨 With just under four months until the EU NIS2 Directive needs to be transitioned into local law in the member states, it's time to ensure your…
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Embracing a sustainable future is our collective responsibility. In our "Winds of Change" audiobook series, we explore the challenges surrounding the…
Embracing a sustainable future is our collective responsibility. In our "Winds of Change" audiobook series, we explore the challenges surrounding the…
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📢 As an organization that must comply with NIS2, understanding your compliance and reporting obligations is key. 📋 Need assistance? Teaming up…
📢 As an organization that must comply with NIS2, understanding your compliance and reporting obligations is key. 📋 Need assistance? Teaming up…
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I'm thrilled to share that I've started my new role at INNIO Group as VP of Global Service for the Waukesha Gas Engines business unit. It's an honor…
I'm thrilled to share that I've started my new role at INNIO Group as VP of Global Service for the Waukesha Gas Engines business unit. It's an honor…
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🔒Prioritizing OT cyber security is crucial for protecting critical infrastructure, such as water, energy and transport systems. Elevating it to a…
🔒Prioritizing OT cyber security is crucial for protecting critical infrastructure, such as water, energy and transport systems. Elevating it to a…
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After 6+ incredible years at ABB it's time for me to say farewell! I'm deeply grateful for the opportunities, achievements and friendships that…
After 6+ incredible years at ABB it's time for me to say farewell! I'm deeply grateful for the opportunities, achievements and friendships that…
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The power of role rotation… #CareerGrowth #ProfessionalDevelopment #Leadership #BusinessStrategy
The power of role rotation… #CareerGrowth #ProfessionalDevelopment #Leadership #BusinessStrategy
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Take three experts, place them in a room with 17 students, give them a few hours to discuss the impact of grid stability on energy systems, and a…
Take three experts, place them in a room with 17 students, give them a few hours to discuss the impact of grid stability on energy systems, and a…
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Excited to share that I'll be speaking at the People Analytics Exchange! Join me in Minneapolis from June 25-27, 2024. #PeopleAnalyticsExchange
Excited to share that I'll be speaking at the People Analytics Exchange! Join me in Minneapolis from June 25-27, 2024. #PeopleAnalyticsExchange
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Meredith Weibel has been with the ND Team since December 2008, making her one of our starting members. She completed a B.A. double major from Ohio…
Meredith Weibel has been with the ND Team since December 2008, making her one of our starting members. She completed a B.A. double major from Ohio…
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High output management requires you to leverage your time. Leverage = Impact Produced / Time Invested
High output management requires you to leverage your time. Leverage = Impact Produced / Time Invested
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