Laura “LG" Guerra

“LG is an outstanding sales executive, manager, coach, and all-around professional who is a pleasure to work with. Before reporting to her directly, I was incredibly impressed with how she ran her sales teams. She took an honest, kind, direct, outcome-driven approach with her reps, making it much easier for my CS team to do our jobs well. I told my CSMs at least weekly how fortunate we were to work with a collaborative sales team who truly cared about their clients and selling "good deals." Later, I reported directly to LG and was able to experience her management style more directly. She drove the entire strategy for our corporate business. She leads with kindness but is unafraid to offer candid feedback to improve personal and team performance. She is organized, data-driven, and clear on goals, objectives, and expectations. Customer Success reporting to Sales can be extremely difficult, but LG was both unafraid of the challenge and humble enough to listen, learn, and accept feedback. She helped mold me into a better leader and directly impacted my team's performance. She was a fantastic collaborator who helped bring the best of sales into the CS while respecting our differences. LG is an agent for exponential growth and an incredible leader who would be an asset to any team.”

“LG and I connected through a colleague when I ignited my search to level up my team's soft skills training. From our first encounter it was clear that LG has experience training all levels of sales from SDRs to C-Suite executives. As a skilled sales individual she's extremely relatable which made for a comfortable working environment. We collaborated on what topics I needed her to present to my team and she made me feel like I was apart of the solution. Not only was she able to put together an extremely applicable training but it was wildly digestible and something I could easily insert into my team's day to day. This training was pivotal for my team's foundational skill set and enabled me to enhance my call/email coaching. While I supplied her with 'the what' on the training deck LG transcribed 'the how' and 'the why'. She facilitated as much of my team's growth as she did my own. I was drawn to LG for feedback and recommendations of how I could level up my own management skills as she's a natural leader. She's a great guide, a great facilitator, and a phenomenal person to work with.”