Laura Maguire, PhD

Laura Maguire, PhD

Wenatchee, Washington, United States
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About

I carry out targeted applied research projects that focus on understanding what makes…

Activity

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Experience

  • Trace Cognitive Engineering Graphic

    Trace Cognitive Engineering

    Washington, United States

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    Columbus, Ohio, United States

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    Leavenworth, Washington, United States

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    Columbus, Ohio Area

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    Raleigh-Durham, North Carolina Area

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    Raleigh-Durham, North Carolina Area

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    Raleigh-Durham, North Carolina Area

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    Edmonton, Canada Area

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    Edmonton, AB

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    BC

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    Valemount

Education

Volunteer Experience

  • Co-Founder/Director

    Mind Matters Nanaimo

    - Present 9 years

    Social Services

    Mind Matters is a community driven, socially inclusive group for people with dementia, their friends and family.

    Programming focuses on maintaining physical exercise and social involvement throughout the progression on the disease. Participants are actively involved in shaping and running the program.
    Donations gratefully accepted. Seeking 2 members for the Board of Directors preferably with skills in policy development and advocacy or inclusive community programming…

    Mind Matters is a community driven, socially inclusive group for people with dementia, their friends and family.

    Programming focuses on maintaining physical exercise and social involvement throughout the progression on the disease. Participants are actively involved in shaping and running the program.
    Donations gratefully accepted. Seeking 2 members for the Board of Directors preferably with skills in policy development and advocacy or inclusive community programming development.

    We were the recipient of a 2018 Vancouver Island Health Authority Community grant to fund the development of community inclusiveness practices for people with dementia related cognitive impairments.

    www.mindmattersnanaimo.wordpress.com

  • MADE (Media Architecture Design Edmonton) Graphic

    Race Director - Winterus Maximus

    MADE (Media Architecture Design Edmonton)

    - 8 months

    Arts and Culture

    Winterus Maximus is Edmonton's first fat bike chariot race bringing together Edmonton's designers, outdoor enthusiast and community builders to celebrate winter and ingenuity in the north as part of the Flying Canoe festival.
    https://www.cbc.ca/player/play/2683144070

    Winterus Maximus was the recipient of a WinterCity grant from the City of Edmonton and a Make Something Edmonton Project Accelerator grant and acknowledges the support of Revolution Cycle.

  • Heart and Stroke Foundation Graphic

    Canvasser/ District Captain

    Heart and Stroke Foundation

    - 2 years

    Health

    Supporting the Heart Month fundraising efforts.

  • Executive Planning Committee

    Aviation Leadership Forum

    - 1 year 1 month

    Science and Technology

    Member of the Executive planning committee for the 2012 Aviation Leadership Forum. Worked on coordination of logistics; planning and recruiting speakers; worked collaboratively with the executive team to plan and execute the event.

  • Executive Member - Silviculture Advisory Committee

    Western Silvicultural Contractors Assn

    - 2 years 11 months

    Environment

    Executive Member of the Silviculture Advisory Committee working with BC Forest Safety Council on the SAFE Silviculture project.

    The SAC advised on the development of industry training courses, advocacy efforts, strategic direction and outreach on silviculture safety issues.

  • Volunteer - Minds in Motion

    Alzheimer's Society of BC - Vancouver Island

    Social Services

    The Alzheimer's Society provides essential services and support to to individuals and families experiencing the effects of dementia and Alzheimer's disease.

    Minds in Motion is a weekly exercise and social program for individuals and caregivers designed to combat cognitive decline through movement and social engagements. The programs, which run at local recreation and community centers, are a friendly, supportive environment connecting spouses and families to others in similar…

    The Alzheimer's Society provides essential services and support to to individuals and families experiencing the effects of dementia and Alzheimer's disease.

    Minds in Motion is a weekly exercise and social program for individuals and caregivers designed to combat cognitive decline through movement and social engagements. The programs, which run at local recreation and community centers, are a friendly, supportive environment connecting spouses and families to others in similar circumstances.

  • The Ohio State University Graphic

    College of Engineering - Graduate Ambassadors

    The Ohio State University

    - Present 7 years 6 months

    Science and Technology

    Working with the College of Engineering on diversity & inclusion initiatives for recruitment of graduate student candidates.

    Working with Society of Women Engineers (OSU chapter) on outreach initiatives for promoting Women in STEM

  • Judge

    Engineering Research Symposium

    - 3 years

    Science and Technology

    Served as a judge for The Ohio State Univeristy undergraduate research symposium & student competition for biomedical, civil, aerospace, chemical, mechanical and industrial engineering disciplines.

    Served as a judge in 2018 for the Society of Women Engineering undergraduate research competition in Minneapolis, MN.

  • Reviewer

    Various

    - Present 9 years

    Science and Technology

    Reviewed paper submissions for:
    -The Journal of Outdoor Recreation & Tourism (2014)
    -Cold Regions Science & Technology (2019)
    -Safety Science (2020)

    Reviewed abstract submissions for:
    -The International Institute of Qualitative Methodology conference (2018)
    -Society of Women Engineers poster contest (2018-2022)

  • Upper Valley MEND Graphic

    Volunteer

    Upper Valley MEND

    - Present 3 years 4 months

    Social Services

    Volunteer with the local gleaning program and the fundraising drives.

  • Alzheimer's Association® Graphic

    Fundraising Volunteer

    Alzheimer's Association®

    - Present 3 years 1 month

    Health

    Raised $2500 for Walk to end Alzheimers

Publications

  • Are We Learning All We Need for Resilient Performance?

    Resilience Engineering Association

    This article describes the need for real time model updating and continuous learning to cope with rapidly changing systems maintained and managed across distributed teams.

    See publication

  • Howie: The Post-Incident Guide

    Jeli.io

    Comprehensive guide to software incident investigation and analysis

    See publication

  • Readiness to Learn: Safely and Reliably Deploy to the Cloud

    The New Stack

    See publication

  • Covid Resilience series

    InfoQ

    Developed and edited the Covid resilience series for InfoQ.

    See publication

  • Meeting the Challenges of Disrupted Operations: Sustained Adaptability for Organizational Resilience

    InfoQ

    See publication

  • Managing the Hidden Costs of Coordination

    Association for Computing Machinery - Queue

    Coordination entails extensive cognitive work and requires sophisticated strategies for managing the cognitive costs associated with distributed work. This article explores software incident response.

    See publication

  • Nurses’ perceptions of hazards to patient safety in the intensive care units during a nursing staff shortage

    International Journal of Healthcare

    Nursing shortage in acute care had shown a negative impact on patient safety and nurses. This study determines nurses’ perceptions of hazards affecting patient safety in the intensive care units (ICUs) of a private regional hospital.

    The study highlights the complexity of nursing care and hidden nursing management issues, as well as suggests that nurses’ perceptions of hazards to patient care could help understand important difference between nursing staff to more specifically address…

    Nursing shortage in acute care had shown a negative impact on patient safety and nurses. This study determines nurses’ perceptions of hazards affecting patient safety in the intensive care units (ICUs) of a private regional hospital.

    The study highlights the complexity of nursing care and hidden nursing management issues, as well as suggests that nurses’ perceptions of hazards to patient care could help understand important difference between nursing staff to more specifically address variations to improve the situation.

    See publication

  • Human Performance in uncertain environments - What makes snow safety hard?

    The Avalanche Review

    Looking into a field of practice and asking ‘what makes this hard?’ is a fundamental question for understanding what is means to be an expert in that kind of work. It’s a frame of reference that provides insights into the kinds of challenges faced by practitioners where simple proceduralization is not possible (or, desired). This article will describe the conditions that makes snow safety difficult while drawing comparisons to highly skilled practice in other high risk/high consequence…

    Looking into a field of practice and asking ‘what makes this hard?’ is a fundamental question for understanding what is means to be an expert in that kind of work. It’s a frame of reference that provides insights into the kinds of challenges faced by practitioners where simple proceduralization is not possible (or, desired). This article will describe the conditions that makes snow safety difficult while drawing comparisons to highly skilled practice in other high risk/high consequence domains.

    In particular, it will explore how snow safety experts cope when the data is ambiguous, analysis remains uncertain, and rules are underspecified, insufficient or, inapplicable.

    See publication

  • Transdisciplinary Co-Design to Envision the Needs of the Intensive Care Unit of the Future

    Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care

    Healthcare research can be challenging. In a complex, detail rich and dynamic environment like an intensive care unit it is easy for outside observers to miss important nuances to how healthcare personnel manage the demands of their work (Nemeth et al, 2016). This case study introduces innovations from the design field to practitioners in healthcare who may be responsible for quality improvement, patient safety and Lean improvement initiatives.

    See publication

  • Italian translation of extended version of Sensemaking in the snow: Cognitive strategies of avalanche forecasting

    Neve & Valanghe

  • Sensemaking in the snow: The cognitive work of avalanche forecasting

    International Snow Science Workshop

    The cognitive work of making sense of risk in avalanche forecasting is an under explored area in the field. This study examines the formal descriptions of how work is conducted in a Canadian ski operation and the ‘as practiced' cognitive strategies employed by expert practitioners to success-fully manage avalanche hazards in practice within a complex and changing mountain environment.

    The three key findings were: 1) Much of the cognitive work required for forecasting is hid-den in the…

    The cognitive work of making sense of risk in avalanche forecasting is an under explored area in the field. This study examines the formal descriptions of how work is conducted in a Canadian ski operation and the ‘as practiced' cognitive strategies employed by expert practitioners to success-fully manage avalanche hazards in practice within a complex and changing mountain environment.

    The three key findings were: 1) Much of the cognitive work required for forecasting is hid-den in the explicit protocols; 2) The cognitive effort needed to manage avalanche risk is a near continuous activity in season and; 3) It is an inherently distributed cognitive task across both individuals, teams and the broader industry. These findings have important implications for the de-sign of work systems and management of professional avalanche forecasting activities in ski re-sort settings.

    See publication

  • The human behind the factor: A brief look at how context informs practice in backcountry user groups

    International Snow Science Workshop Proccedings

    To understand the decision making and actions of backcountry recreational user groups such as skiers, climbers and sledders you must understand the circumstances - the context - in which those decisions were made.

    Drawing from the Resilience Engineering field and progressive safety science, this paper seeks to move the discussion beyond human error as an acceptable finding in avalanche incident reports to improve the effectiveness of public safety interventions.

    See publication

Courses

  • Project Management Professional Certificate

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Projects

  • Presentations

    Speaker - SRECon Americas (Mar 2024)

  • Presentations

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    Invited Speaker - Colorado Avalanche Information Center (2021)
    Invited Speaker - WorkSafeBC Emerging Risks Analysis group (Jan 2022)
    Speaker - "Joint Cognitive Systems" workshop RubyConf (Nov 2021) with John Allspaw
    Invited Speaker - Canadian Avalanche Association
    Invited Speaker - Clemson University Department of Industrial Engineering (Mar 2022)
    Speaker - "The Water We Swim in: Why the hardest problems in DevOps are difficult to see and talk about." DevOps Days Denver (April…

    Invited Speaker - Colorado Avalanche Information Center (2021)
    Invited Speaker - WorkSafeBC Emerging Risks Analysis group (Jan 2022)
    Speaker - "Joint Cognitive Systems" workshop RubyConf (Nov 2021) with John Allspaw
    Invited Speaker - Canadian Avalanche Association
    Invited Speaker - Clemson University Department of Industrial Engineering (Mar 2022)
    Speaker - "The Water We Swim in: Why the hardest problems in DevOps are difficult to see and talk about." DevOps Days Denver (April 2022)
    Invited Speaker - Association of Canadian Ergonomists (May 2022)
    Invited Speaker - WorkSafeBC Human Factors Community of Practice (June 2022)
    Invited Speaker - Etsy Code as Craft speaker series (Aug 2022)
    Keynote Speaker - 4Corners Snow & Avalanche Workshop (Oct 2022)
    Keynote Speaker - SRECon EMEA (Oct 2022)
    Invited Speaker - WorkSafeBC Occupational Safety Officer regional meeting (Dec 2022)
    Speaker - SRECon APAC (Dec 2022)
    Speaker - DevOpsDays NYC (Jun 2023)
    Speaker - QCon NYC (June 2023)
    Speaker - International Snow Science Workshop (October 2023)
    Speaker - KiwiBank Community of Practice (Nov 2023)

  • Presentations

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    Keynote Speaker - SRECon Americas (2020)
    Invited Speaker - Netflix Systems Engineering Community of Practice (2020)
    Invited Speaker - Indeed Site Reliability Engineering Community of Practice (2020)
    Invited Speaker - Virtual International Snow Science Workshop (2020)
    Invited Speaker - Weber County Search & Rescue (2020)
    Invited Speaker - Southwest Alaska Avalanche Center (2020)
    Invited Speaker - Northwest Avalanche Center (2020)
    Invited Speaker - Southwest Colorado…

    Keynote Speaker - SRECon Americas (2020)
    Invited Speaker - Netflix Systems Engineering Community of Practice (2020)
    Invited Speaker - Indeed Site Reliability Engineering Community of Practice (2020)
    Invited Speaker - Virtual International Snow Science Workshop (2020)
    Invited Speaker - Weber County Search & Rescue (2020)
    Invited Speaker - Southwest Alaska Avalanche Center (2020)
    Invited Speaker - Northwest Avalanche Center (2020)
    Invited Speaker - Southwest Colorado Avalanche Center (2020)
    Invited Speaker - Canadian Avalanche Association Virtual Spring Conference (2020)
    Invited Speaker - Bend Snow & Avalanche Workshop (2019)
    Invited Speaker - Teton County Search & Rescue, Snow & Avalanche Workshop Pro Dev day (2019)
    Invited Speaker - Teton County Search & Rescue, Snow & Avalanche Workshop Rec Awareness day (2019)
    Invited Speaker - Utah Avalanche Center Snow & Avalanche workshop, Pro Dev day (2019)
    Invited Speaker - Utah Avalanche Center SAW, Recreational Avalanche Day (2019)
    Speaker - Resilience Engineering Association Symposium - Kalmar, Sweden
    Invited Speaker - Sierra Avalanche Center Professional Development Day - Lake Tahoe, USA (2019)
    Invited Speaker - "Human Factors & Resilience Engineering in off-shore oil & gas" - Libra Consortium, Porto Alegre, Brazil (2019)
    Speaker - "The costs of coordination in DevOps" & "Mental models" - DevOpsDays Vancouver, Vancouver, BC, Canada (2019)
    Speaker - "Sensemaking in the snow: Cognitive work of avalanche forecasting" - International Snow Science Workshop (2018)
    Speaker - "Mental models: Why saying I don't know is a sign of expertise not incompetence" DevOps Days Columbus (2018)
    Closing Keynote: "Operating at the edge of the envelope" - RE:Deploy conference (2018)
    Speaker: "Sense-making in the snow" - College of the Rockies (2018)
    Speaker: "Sense-making in the snow" - College of the Rockies Adventure Tourism Business Operations (2018)

  • Presentations

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    Keynote: "Risk, Resilience & Safety 2.0" - Strategic Natural Resource Consultants All Hands meeting (2016)
    Master of Ceremonies: Enbridge Quality Summit (2015)
    Poster presentation: Presenter - "The human behind the factor" International Snow Science Workshop (2014)
    Speaker: "Safety as organizational change management" - WorkSafeBC Human Factors Community of Practice (2013)
    Master of Ceremonies: Vancouver Island Safety Conference (2012)
    Speaker: "All hands on deck: how safety…

    Keynote: "Risk, Resilience & Safety 2.0" - Strategic Natural Resource Consultants All Hands meeting (2016)
    Master of Ceremonies: Enbridge Quality Summit (2015)
    Poster presentation: Presenter - "The human behind the factor" International Snow Science Workshop (2014)
    Speaker: "Safety as organizational change management" - WorkSafeBC Human Factors Community of Practice (2013)
    Master of Ceremonies: Vancouver Island Safety Conference (2012)
    Speaker: "All hands on deck: how safety culture can help attract & retain talent" - Truck Loggers Association Annual conference (2011)
    Speaker - Western Silviculture Contractors Association (2009)

Languages

  • English

    Native or bilingual proficiency

  • French

    Limited working proficiency

  • Danish

    Limited working proficiency

Organizations

  • Society of Women Engineers - Graduate student chapter

    Member

    - Present

  • Board of Canadian Registered Safety Professionals

    Member

    - Present

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