About
I was nine years old when I began formulating my foolproof framework for User Experience…
Articles by Lisa D.
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"Unpaid Customer Labor" Landed Two Organizations in the News
"Unpaid Customer Labor" Landed Two Organizations in the News
By Lisa D. Dance
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What Do Medical Illustrations Show Us About the Importance of Understanding Customers?
What Do Medical Illustrations Show Us About the Importance of Understanding Customers?
By Lisa D. Dance
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What Does Me Crying on a Sunday Night Have to do with Technology?
What Does Me Crying on a Sunday Night Have to do with Technology?
By Lisa D. Dance
Activity
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Drawing on my frustrating over three-year ordeal with the Virginia Employment Commission (VEC), I share 10 valuable lessons learned for organizations…
Drawing on my frustrating over three-year ordeal with the Virginia Employment Commission (VEC), I share 10 valuable lessons learned for organizations…
Shared by Lisa D. Dance
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Come hear Erin Nguyen, owner of Awl Snap talk about her creative process as we get together for our first event of the season. Erin has followed her…
Come hear Erin Nguyen, owner of Awl Snap talk about her creative process as we get together for our first event of the season. Erin has followed her…
Liked by Lisa D. Dance
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How often do you or your organization think about your member experience when they interact with your digital systems? Hint: You should be thinking…
How often do you or your organization think about your member experience when they interact with your digital systems? Hint: You should be thinking…
Liked by Lisa D. Dance
Experience
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Education
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Bentley University
Took the following courses:
Leading a User Experience Team
Designing for Accessibility
Qualitative Data Analysis -
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Taking a seven-course program with Capstone Project design to earn Interaction Design Specialization. Includes conducting fieldwork (interviews & observation) gather design ideas, storyboards, rapid prototyping (paper prototypes, low-fidelity mock-ups, interactive prototypes), heuristic evaluations, usability testing and more..
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The C3 Insights to Innovation program offers hands-on learning of the CrossThink® methodology for boosting your innovation mindset. Incorporated from principles from the arts, design, business, engineering, humanities, science, and technology, CrossThink® enables creative thinking, effective communication, and cross-functional collaboration from which innovation can flourish.
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Took courses towards MBA through the University of Wisconsin Online MBA Consortium.
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4.00 GPA
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Licenses & Certifications
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Interaction Design Specialization
Coursera - University of California, San Diego
IssuedCredential ID Y7JQJGTGXHTS -
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Volunteer Experience
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Management Advisory Committee Member
J Sargeant Reynolds Community College
- Present 3 years 8 months
Education
Assist Department Head in reviewing and proposing changes to enhance curriculum and usefulness of for certificate and degree programs in small business management, ecommerce, and retail management. Identifying gaps in current business programming needed to assist entrepreneurs in advancing their businesses.
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Organizer
Ladies That UX Richmond
- 2 years 1 month
Organizes the Ladies That UX Richmond Chapter
Continues to build a community of UXers through events, newsletter, and social channels. Shares resources and opportunities to build skills and advance careers. -
Member/Silent Auction Committee Chair
Friends of the Henrico County Public Library
- 12 years 3 months
Plan and organized several Silent Auction fundraisers for my local library branch.
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Volunteer Planning Committee
UXDC Conference
- 4 months
Helped plan and execute the "biggest and best UXPADC conference ever" by using personas to anticipate the needs of of different types of conference attendees in planning the conference. Developed a number of visuals to promote the conference and speakers. Generated interest by tweeting before, during & after the event. Assisted speakers on the day of the conference.
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Distribution Center Volunteer
FeedMore
- 3 years 1 month
Sorted and stocked food donations in Food Distribution Center. Train new volunteers on procedures.
Courses
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Arts & Culture Strategy
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Business Research (University of Richmond)
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Design Thinking for Business Innovation (University of Virginia)
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Human Computer Interaction
HCI15
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Innovation & Design Thinking (University of Cincinnati)
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Interaction Design Specialization
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Project Management Fundamentals (CCWA)
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UX Fundamentals
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User Experience on the Web
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Projects
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C3 Booth at Cultsha Xpo
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Led planning committee in designing and executing C3's booth at Cultsha Xpo. Successfully promoted C3 and our programs & events to over 7,000 visitors and increased funds collected by 30% over 2011.
Other creators -
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RVA Creativity Awards
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As CCO/Chief Communications Officer for the 1st ever RVA Creativity Awards, I've been involved in all aspects of planning this fun event to highlight and celebrate the vibrant creative community of the Greater Richmond, Virginia (“RVA”) region. Volunteer Recruitment, Special Event Planning, Community Partnerships, Communications, Etc.
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C3 Volunteer & Board Recruitment Nights
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Planned and executed two volunteer and board recruitment event which resulted in eight new Board Members and several volunteers in key positions to support C3's mission.
Other creators -
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C3 Creative Challenge Workshop: Showcasing Creative Projects (and Creative Businesses) with Tumblr
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Developed, planned and executed successful technology workshop with Tumblr.
Other creators -
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C3 Technology Night: How to Get the Most Out of Your iPhone or iPad with Garrett Ross and Jeff Rock of Mobelux
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Planned and executed workshop to help individuals and organizations to maximize potential of their iPhones and/or iPads. Handled all event promotions including email and social media promotions.
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Recommendations received
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LinkedIn User
6 people have recommended Lisa D.
Join now to viewMore activity by Lisa D.
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A straight banger from Tim Yeo. I stood up, applauded, and scared the hell out of my wife and cat. "The saying 'feedback is a gift' is bullshit. It…
A straight banger from Tim Yeo. I stood up, applauded, and scared the hell out of my wife and cat. "The saying 'feedback is a gift' is bullshit. It…
Liked by Lisa D. Dance
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The paperback edition of "Today is the Perfect Day to Improve Customer Experiences!" is finally getting into readers' hands and just received a…
The paperback edition of "Today is the Perfect Day to Improve Customer Experiences!" is finally getting into readers' hands and just received a…
Shared by Lisa D. Dance
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