“As a Desktop support technician and technical support at JPMorganChase, I am pleased to recommend my business colleague and former manager Mark Archer. I have worked closely with Mark for more than six years and I am very impressed with his work. As a Service Delivery Manager and formerly a Hardware Support manager Mark has exemplified accountability and precision in his work ethics. His work is one of the major factor in continued growth of his department. Mark has not only managed the Hardware Support team so well, but he has also worked very closely with other teams like the implementation team engineering team, Business Units and Vendors to meet and exceed all SLA requirements. He is the linchpin for his region of responsibility. Mark was also involved in the development and growth of the career and character of the personnel he managed and I would say he has done his job more than wonderfully. This is what leaders do and what they will be remembered and respected for, therefore I highly recommend Mark Archer.”
About
Experienced Global IT Service Manager with a proven track record of overseeing…
Activity
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🚨Attention all Cyber Security professionals! 🚨 Rumor has it, AI is coming for our jobs! 🤖 But let's be real, can AI really handle the stress of…
🚨Attention all Cyber Security professionals! 🚨 Rumor has it, AI is coming for our jobs! 🤖 But let's be real, can AI really handle the stress of…
Liked by Mark Archer
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Ace Your Scrum, SAFe, and Kanban Interview WITH EASE: A Must-Read for Agile Coaches and Scrum Masters! Are you an Agile Coach or Scrum Master…
Ace Your Scrum, SAFe, and Kanban Interview WITH EASE: A Must-Read for Agile Coaches and Scrum Masters! Are you an Agile Coach or Scrum Master…
Liked by Mark Archer
Experience
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Self-employed
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Education
Licenses & Certifications
Volunteer Experience
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Technical support at Katy Adventist Christian School
IT Support role
- Present 9 years 11 months
Working with school administrators to develop a computer lab, work with students and teachers to deploy newly acquired laptops
Courses
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Comptia A+
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Comptia Network+
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Languages
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English
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Organizations
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CompTia
No
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Recommendations received
1 person has recommended Mark
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I'm thrilled to share that alongside my role as Deputy CTIO at Lloyd's Register, I am now serving as a Gartner Peer Community Ambassador. This…
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