About
Mark is the former Chief Data Officer for the City of Philadelphia, serving as one of the…
Articles by Mark
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Building the infrastructure for effective government digital services
Building the infrastructure for effective government digital services
By Mark Headd
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The end of the beginning for IRS Direct File
The end of the beginning for IRS Direct File
By Mark Headd
Activity
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"Who do we hold accountable for decisions that get made or actions that are taken by government when some part of the decision making has been ceded…
"Who do we hold accountable for decisions that get made or actions that are taken by government when some part of the decision making has been ceded…
Shared by Mark Headd
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Who is responsible when the decision is made by an algorithm? Very good article by Mark Headd on the subject, based on an article about cases of…
Who is responsible when the decision is made by an algorithm? Very good article by Mark Headd on the subject, based on an article about cases of…
Liked by Mark Headd
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It is with mixed emotions that I will retire as a Secondary School Administrator from the Ithaca City School District after a 30+ year career in…
It is with mixed emotions that I will retire as a Secondary School Administrator from the Ithaca City School District after a 30+ year career in…
Liked by Mark Headd
Experience
Publications
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Platform Smells Playbook
This guide is for owners of technology platforms in government digital services. It describes common platform issues, their causes, and how to clean them up for better performance.
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Building a User-Centered Data Strategy
Guidance for federal agencies that want to develop a data strategy to inform decision making and digital service enhancements.
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How to Talk to Civic Hackers
Gitbook
This book is meant for public servants and people working inside government who want to connect with innovators and technologists outside of the bureaucracy. It highlights strategies they can use to collaborate with people doing interesting and valuable work that can benefit or support the mission of government.
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Can the promise of open data be fully realized?
Opensource.com
An interview with Mark Headd in advance of the All Things Open 2015 conference. Mark and I wanted to share how to get started with open data so that you can get started faster and I wanted to find out what Mark thinks is on the horizon for open government and open data.
Other authorsSee publication -
New Thinking in How Governments Deliver Services
Beyond Transparency
Discussion of how open data is changing the way that governments deliver services, and highlights the need for government procurement reform.
Recommendations received
5 people have recommended Mark
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Motivated by an especially horrible story out of Spain, I have a new post up today on AI use in government: "Who do we hold accountable for…
Motivated by an especially horrible story out of Spain, I have a new post up today on AI use in government: "Who do we hold accountable for…
Shared by Mark Headd
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https://lnkd.in/eSgCE8Nf #DevEx #DX
https://lnkd.in/eSgCE8Nf #DevEx #DX
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