“I have had the privilege of working closely with Mark since I joined the Bots team at Salesforce and I attest to the fact that he has been an outstanding leader, mentor and friend. My onboarding into the team was nothing short of seamless thanks to Mark's guidance. He was always interested in helping me grow as an engineer. His dedication to nurturing talent is evident in the way he empowers all his team members beyond just a technical aspect. I'm grateful to have had the opportunity to collaborate with him on various projects and work under his guidance, especially in the realms of Kafka and data analytics where his specialized knowledge shines through. His insights and expertise have been the reason behind many successful projects for the team. Mark's commitment to excellence and his ability to lead by setting examples through his actions make him an invaluable asset to any organization. I truly enjoyed working with him and recommend him as a great mentor and a leader.”
About
Experienced Software Architect with a demonstrated history of software development…
Activity
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The economy appears on track for slower, steady growth, but cracks may be emerging in the labor market. What could that mean for your portfolio?…
The economy appears on track for slower, steady growth, but cracks may be emerging in the labor market. What could that mean for your portfolio?…
Liked by Mark Holton
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Discover best practices for integrating Kafka into your event-driven architecture and learn how Heroku enhances both reliability and scalability in…
Discover best practices for integrating Kafka into your event-driven architecture and learn how Heroku enhances both reliability and scalability in…
Liked by Mark Holton
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85%+ of Big Data projects fail Is data engineering the most miserable engineering out there?
85%+ of Big Data projects fail Is data engineering the most miserable engineering out there?
Liked by Mark Holton
Experience
Education
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Miami University
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Activities and Societies: Golf Team 1993-1995 1999 AIAA Design, Build, Fly Competition
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Ultimate Go (Hardcore Go) - Chicago 2015 - 3 all day classes
https://www.ardanlabs.com/ultimate-go -
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Completed 3 courses 120 hours of coursework from 2007-2008: 1. Ruby Programming (Ruby syntax, OO development) 2. Ruby on Rails Development, 3. Advanced Topics in Ruby (metaprogramming, design patterns, inheritance options)
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course on Information Security Management (Grade: 97% A)
Licenses & Certifications
Publications
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Building a Fault-Tolerant Data Pipeline for Einstein Bots
Salesforce Engineering Blog
Five architecture and development choices made in the creation of a fault-tolerant event pipeline
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Building a Scalable Event Pipeline with Heroku and Salesforce
Salesforce Engineering Blog
The architectural design of a scalable event pipeline for Einstein Bots
Patents
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Scanned Beam Imager
Issued US USPTO Patent No 7,232,071
A scanned beam image capture apparatus is adaptable to use in medical imaging applications.
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Apparatuses and methods for utilizing non-ideal light sources
Issued US USPTO Patent No 7,262,765
Apparatuses and methods for utilizing non-ideal light sources
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SIGNALS AND MEASUREMENT OF BUSINESS GOALS IN A CHATBOT PLATFORM
Filed 17/932,750
A method for reporting a success of a dialog session including generating an outcome data indicative of a positive outcome of the dialog session with at least one of the plurality of natural language responses, receiving a natural language query, converting the natural language query into a structured database query based on the metadata, performing the structured database query on a database, generating a result in response to a response data received in response to the structured database…
A method for reporting a success of a dialog session including generating an outcome data indicative of a positive outcome of the dialog session with at least one of the plurality of natural language responses, receiving a natural language query, converting the natural language query into a structured database query based on the metadata, performing the structured database query on a database, generating a result in response to a response data received in response to the structured database query, generating a natural language responses in response to the result and the plurality of natural language response data, sending, by the chatbot, the natural language response, generating a result metadata in response to a comparison of the result to the outcome data, and generating an outcome log in response to the result metadata wherein the outcome log includes an indication of the positive outcome of the dialog session.
Languages
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English
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Recommendations received
6 people have recommended Mark
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Uber spends $2B on R&D annually. Which open source technologies do they choose and what do they help them with? How Uber processes 100s of GB/s 👇…
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This is a great article a friend fowarded to me. We were laughing because we were both guilty at different times in our career. It truely is our…
This is a great article a friend fowarded to me. We were laughing because we were both guilty at different times in our career. It truely is our…
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